R N R Roofing Reviews

Reviewers give a mixed picture of the sales process. Positive reviews describe clear explanations, patience with questions, and upfront candor, while complaints focus on unwanted follow-up, pushy outreach, and appointment issues.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations and low-pressure consults. Several reviewers say the company answered questions thoroughly, eased concerns, and did not push unnecessary upgrades. Others describe the sales approach as candid about pricing expectations. Representative review excerpt: "I was very apprehensive about putting solar on my home, however, once dealing with this professional company, they eased my mind by answering all my questions, and addressing all my..."

Pushy outreach and follow-up complaints. Some reviewers report repeated calls, pressure to meet with a representative despite saying they were not ready, and frustration with sales communication. These comments suggest the sales experience was not consistently low-pressure. Representative review excerpt: "Told them we couldn't afford a roof at this time and they still insisted on coming out and having me talk to a rep."

Feedback on pricing and financing is generally cautious rather than strongly negative. Some reviewers felt the estimate and related costs were explained clearly, but others describe surprise billing or confusion around payment timing and financing details.Solar.com's composite of published customer feedback, not a customer quote

Costs and financing sometimes explained clearly. Positive reviews say the company was transparent about project costs and financing options, including helping customers understand how related expenses fit into the overall budget. These reviewers felt better informed before moving forward. Representative review excerpt: "As he predicted, the ancillary expenses that would have been required for a new asphalt roof added up to something frighteningly close to the cost of cedar."

Confusion about billing or payment timing. Some reviewers report unexpected billing details or financing surprises after the fact, including confusion about annual billing arrangements. That makes this category feel mixed rather than fully settled. Representative review excerpt: "Then a year later, I didn’t know this but with Edison they set you up on an annual bill plan."

Communication draws a divided response. Many reviewers describe responsive staff, helpful answers, and involved project leadership, but others report missed calls, poor follow-through, and confusion during service or repair issues.Solar.com's composite of published customer feedback, not a customer quote

Responsive and involved during the project. Several reviewers say calls were returned quickly, questions were answered thoroughly, and project staff stayed engaged through the work. Some also mention feeling reassured by the company's willingness to address concerns. Representative review excerpt: "The important stuff on the owner, Gregg Miller - responds to phone calls and messages; thoroughly answers questions and concerns; knowledgeable and professional; involved in every phase of the work."

Follow-through issues after problems arise. Other reviewers report difficulty reaching the company, missed promised callbacks, and frustration when trying to get help with equipment or repair concerns. Those complaints point to inconsistent coordination once the project is underway or complete. Representative review excerpt: "I hate that my equipment isn't working and I can't these people to even answer the phone."

Timeline feedback is mostly positive. Reviewers commonly say work started on time, stayed within the promised window, and moved efficiently through installation, while a smaller number describe rescheduling or scheduling changes.Solar.com's composite of published customer feedback, not a customer quote

Projects often finished on schedule. Many reviewers say the crew arrived as scheduled and completed the job within the promised timeframe. Some also note prompt progress from start to finish once the project was underway. Representative review excerpt: "The work: His tear off crew and installation crew arrived on time; worked a full day and completed the work in the time frame promised; were professional and courteous; cleaned..."

Occasional rescheduling complaints. A small number of reviewers describe last-minute schedule changes or delays in getting an appointment confirmed. These notes are present, but they are less common than the on-time feedback. Representative review excerpt: "The next morning I received a second call and the man said he was sorry, but everyone was busy and they could not come at 11 and wanted to reschedule."

Installation and site care are reviewed positively overall. Reviewers often mention professional crews, thorough cleanup, and careful work, although a few comments describe property damage or installation mistakes that needed attention.Solar.com's composite of published customer feedback, not a customer quote

Professional crews and clean job sites. Reviewers frequently describe the installation crews as professional, courteous, and thorough, with cleanup that included using magnets to pick up nails. Some also say the finished roof or system looked excellent. Representative review excerpt: "Crews cleaned up after themselves, used a magnet multiple times to pick up any nails on the ground."

A few installation damage concerns. A smaller set of reviews reports site damage or installation issues, such as damaged surfaces or components that appeared to be installed incorrectly. These complaints are present, but they do not dominate the category. Representative review excerpt: "Then during the install, the installed conduct lines through the exterior of the house and ruined all the new paint I had done, they left roof tile behind the chimney..."

Post-install support is the weakest area in the review set. One review describes a fast fix after installation, but most of the feedback centers on equipment problems, difficulty getting help, and frustration with how issues were handled after the system was turned on.Solar.com's composite of published customer feedback, not a customer quote

Support and equipment problems after install. Several reviewers report trouble getting help once the system was operating, including phone response problems and concerns about equipment performance or setup. This is the most consistent complaint pattern in the category. Representative review excerpt: "I hate that my equipment isn't working and I can't these people to even answer the phone."

Fast help on a follow-up issue. A positive review says the company responded quickly to a later issue and had the problem fixed the next day. That suggests some customers did receive prompt post-install help. Representative review excerpt: "Great job on my solar and thanks for the fast response on the other house it was fixed the next day"

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.