Raceway Electric Reviews

Reviewers describe a sales process that is generally clear, low-pressure, and helpful in setting expectations. The available evidence is entirely positive, with customers frequently noting that explanations were easy to understand and that recommendations were aligned to their goals.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers say the system and scope were explained in detail before purchase, which helped them feel informed about what they were agreeing to. Representative review excerpt: "System was explained to me in detail before purchase."

Helpful recommendations. Customers report that guidance was straightforward and easy to understand, including suggestions that better matched their end goals. Representative review excerpt: "His explanations and recommendations were appreciated and easy to understand."

Goal-oriented consultation. One reviewer described being steered toward a different approach than originally requested, and said it reduced the overall price significantly. Representative review excerpt: "When Jake came out, he asked about my end goal and recommended a different path than what I had originally requested, saving me more than half the price!"

Reviews on pricing and financing are mostly positive, with many customers describing reasonable pricing and even cost savings from alternative recommendations. There are a few complaints about higher-than-expected pricing, payment limitations, and an isolated billing correction, so this category is a little more mixed than the overall score suggests.Solar.com's composite of published customer feedback, not a customer quote

Reasonable pricing. Several reviewers describe the pricing as reasonable and say the final cost felt fair for the work performed. Representative review excerpt: "Mike and his crew did a great job at a reasonable price."

Cost-saving recommendations. Customers report that the team sometimes recommended a different path that lowered the price materially relative to the original request. Representative review excerpt: "When Jake came out, he asked about my end goal and recommended a different path than what I had originally requested, saving me more than half the price!"

Payment and billing watch-outs. A smaller set of reviewers mention concerns such as a price that felt high, limited payment options, or a billing issue that was corrected after being raised. Representative review excerpt: "Initially accidentally overcharged, but quickly edited and re-billed for accurate charge."

Customers mostly describe responsive communication and smooth project coordination from estimate through completion. Complaints are rare, but a few reviewers report difficulty getting a response after they reached out with concerns.Solar.com's composite of published customer feedback, not a customer quote

Responsive scheduling. Reviewers say calls were answered, appointments were set quickly, and work was scheduled without much delay. Representative review excerpt: "Mike was responsive, explained everything that he would do, and quickly got the work scheduled."

Clear updates. Customers report that the team communicated at each step and kept them informed through the project. Representative review excerpt: "From the estimate to completion, their team communicated every step."

Rare response concerns. A small number of reviewers say they had trouble getting a reply when they tried to follow up with concerns after the job. Representative review excerpt: "I emailed the owner and haven't received a response."

Reviewers consistently describe the company as dependable on schedule, with projects starting and finishing when expected. The evidence here is uniformly positive, and the main theme is that work was completed efficiently and on time.Solar.com's composite of published customer feedback, not a customer quote

On-time completion. Customers say the full process from quote to completion was quick, efficient, and stayed on schedule. Representative review excerpt: "The complete process from quote to completion was quick, efficient and on time!"

Prompt scheduling. Reviewers report that once they decided to move forward, installation was completed in a timely manner. Representative review excerpt: "Once we decided to move forward with Raceway we were able to get it installed in a timely manner."

Arrived as promised. Some customers specifically note that crews came out when they said they would, which helped the project move smoothly. Representative review excerpt: "Came out when they said they would come out"

This is the strongest category in the review set, with many customers praising clean work, professionalism, and careful installation. There are a few complaints about post-install cleanup or damage repair expectations, but they are uncommon relative to the volume of positive feedback.Solar.com's composite of published customer feedback, not a customer quote

Clean job sites. Reviewers frequently say the crew left the work area as clean as it was before the visit. Representative review excerpt: "The place is as clean as it was before he or his son got there."

Professional installation quality. Customers describe the work as clean, well-executed, and thoughtfully routed, with some noting alternate solutions that improved the final result. Representative review excerpt: "They did a spectacular job, very clean, looks great and they even had an alternate plan to run the lines cleaner in the area where they were working."

Cleanup expectations. A small number of reviewers mention issues around patching holes or leaving the property fully restored after installation. Representative review excerpt: "The only downside is that I wish they also patched holes they made during installation themselves or made it clear that they don’t do that from the beginning."

Post-install support and performance reviews are mostly positive, especially around troubleshooting, repairs, and prompt diagnosis of issues. A couple of reviewers report problems with warranty-related follow-up or unreturned outreach, so support after the job is somewhat less consistent than the installation experience itself.Solar.com's composite of published customer feedback, not a customer quote

Prompt troubleshooting. Customers say the team was able to diagnose and repair issues quickly, including problems with lights, outlets, and solar equipment. Representative review excerpt: "Sam was able to diagnose and repair the issue quickly."

Ongoing service support. Some reviewers note they have returned for multiple jobs and continue to use the company for electrical work after the original installation. Representative review excerpt: "I've hired them for multiple jobs, anything from adding a whole house fan, adding a plug for my EV charger, and adding a plug for my washer."

Warranty follow-up concerns. A small number of reviewers describe difficulty getting help through warranty channels or getting a response after raising a problem. Representative review excerpt: "I had some issue in my kitchen electric due to old wiring I tried to go through warranty but the company they sent said something completely wrong and a long..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.