Sales & proposal integrity
Sales Integrity7.5/10
Reviewers most often describe the sales process as clear, informative, and low-pressure. The recurring theme is that proposals and explanations helped customers understand the system and feel comfortable moving forward, with no complaint pattern showing up in this category.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Reviewers say the sales conversations were informative and helped answer questions about going solar, which reduced uncertainty during the decision process. Representative review excerpt: "He is very informative and helped dispel all our questions & concerns about going solar."
Straightforward quote process. Several reviewers describe the quoting experience as direct and easy to understand, including receiving a no-frills estimate over the phone. Representative review excerpt: "Got a no BS quote over the phone."
Helpful decision support. Some customers say they compared multiple proposals before choosing REHAB Solar Services because the guidance felt thorough and useful. Representative review excerpt: "I had gotten several quotes and information on having solar installed in my home and I never made the decision to have the installation until I met Trevor, owner of..."
Price & financing transparency
Price Transparency6.9/10
Reviews are generally favorable on pricing and financing, with customers often saying the company stayed close to the quoted price and helped explain payment options. One complaint appears in the evidence set, so this category is mostly positive but not spotless.Solar.com's composite of published customer feedback, not a customer quote
Quoted price held. Reviewers report that the final bill matched the quoted price and that the process did not introduce unexpected cost changes. Representative review excerpt: "They took care of everything, and kept to their quoted price."
Financing guidance. Some customers say the office helped them work through financing choices and, in one case, find a workable way to buy out an older lease. Representative review excerpt: "He was honest with his assessment and Ashleigh, the office manager, helped me get creative financing to buy out my old solar lease."
One site-damage complaint. A small number of reviewers tie their pricing or installation experience to a roof-tile damage complaint, which reads as a caution rather than a broad pricing pattern. Representative review excerpt: "Trevor guided me through the solar purchasing system, offered unbiased advice and installed the system but did break a couple of tiles on the roof."
Communication & coordination
Communication7.5/10
Most reviewers describe responsive communication and organized project handling, especially around answering questions and keeping customers informed. A small number of complaints mention delayed callbacks or follow-up gaps, so the overall read is positive with a few coordination watch-outs.Solar.com's composite of published customer feedback, not a customer quote
Responsive support. Reviewers say the team was quick to respond, willing to answer questions, and helpful through the estimate and install process. Representative review excerpt: "He is quick to respond to requests, always willing to take time to answer our questions, and the estimate and install were on-time and efficient."
Understood the request. Some customers note that Trevor understood repair needs accurately and handled the project without pushing a broader sale. Representative review excerpt: "After having called multiple contractors over many months, Trevor was the first one to understand what we were asking (for a system repair, not a quote for a whole new..."
Follow-up gaps. A few reviewers describe missed callbacks or slow follow-up on estimates and paperwork, indicating occasional communication breakdowns. Representative review excerpt: "Technician was to follow up on a system upgrade estimate several weeks ago, nothing ever came."
Timeline reliability
Timeline Reliability7.5/10
Timeline feedback is mostly favorable, with reviewers saying work was completed on time and that permit or utility-related steps were handled. There is one complaint about missed appointments, but it appears isolated relative to the broader review set.Solar.com's composite of published customer feedback, not a customer quote
On-time installs. Reviewers often say the estimate and installation were completed on schedule and efficiently. Representative review excerpt: "He is quick to respond to requests, always willing to take time to answer our questions, and the estimate and install were on-time and efficient."
Permitting and utility steps handled. Some customers report that the company coordinated inspection or utility-related steps as part of closing out the job. Representative review excerpt: "He did everything which included scheduling SDG+E to install a larger size wire fed to the panel from the nearest pole and getting the final inspection."
Appointment misses. One reviewer mentions missing previous appointments before the project moved forward, which suggests an occasional scheduling issue. Representative review excerpt: "After having talked with him about missing the previous appointments, and given Trevor's companies excellent Yelp reviews, I do think he just had a rough week when I had the..."
Workmanship & site care
Workmanship8.2/10
Workmanship reviews are strongly positive, with customers frequently praising clean installs, attention to detail, and professional crews. The evidence set contains one site-care complaint about roof tile damage, but it is outweighed by the many positive installation reports.Solar.com's composite of published customer feedback, not a customer quote
Clean, efficient install. Reviewers describe the crew as efficient and capable of getting panels and batteries installed quickly without disrupting the home. Representative review excerpt: "Trevor and his team were in and out placing my battery in my garage where i needed it to fit and had those panels up in a flash."
Attention to detail. Customers say the installation was smooth, on time, and completed with careful attention to detail. Representative review excerpt: "The team is very helpful and knowledgable, the installation went without any hiccup, it feels incredible to have this on or roof and know that we're ready for years to..."
Minor roof damage report. One reviewer reports that a few roof tiles were broken during the job, which is the main workmanship caution appearing in the corpus. Representative review excerpt: "Trevor guided me through the solar purchasing system, offered unbiased advice and installed the system but did break a couple of tiles on the roof."
Long-term support & performance
Long-Term Support8.0/10
Post-install feedback is strong, with reviewers describing solid system performance and effective help with repairs or follow-up service. The review set does not show a complaint pattern here, and customers who needed support after installation generally report a good outcome.Solar.com's composite of published customer feedback, not a customer quote
System performance. Reviewers say their systems are working well after installation, including cases where production remained strong over time. Representative review excerpt: "Installation was smooth and completed on time, they had attention to detail and everything is working perfectly."
Repair and service support. Some customers describe quick, thorough service when they needed repair help or post-install troubleshooting. Representative review excerpt: "Service/repair was quick, on time, & thorough."
Complex repair handled. A reviewer with an underperforming or orphaned system says Trevor understood the issue and stepped in to help restore functionality. Representative review excerpt: "we have an orphaned system from a company that went out of business and when it started working at only 43% we found trevor."
How this is built: category scores and summaries weigh the company's full published rating record (44 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.