Remodel Usa Reviews

Reviewers most often describe concerns with the sales approach and proposal clarity. The feedback centers on pushy outreach, missed appointments, and expectations that did not always match what customers say they were told.Solar.com's composite of published customer feedback, not a customer quote

Pushy outreach. Reviewers describe sales contact as overly aggressive, including pressure directed at family members and a sense that the approach was not respectful of the customer’s time. Representative review excerpt: "I normally don't leave negative reviews, but I'm very upset with this company due to pushy sales to my dad, making appointments with no show, advertising programs that may not..."

Appointment and proposal issues. Reviewers also report no-show appointments and program messaging that did not line up with what they expected from the initial pitch. Representative review excerpt: "I normally don't leave negative reviews, but I'm very upset with this company due to pushy sales to my dad, making appointments with no show, advertising programs that may not..."

Broader distrust after outreach. Another reviewer says they were frustrated enough to question the credibility of the company’s review activity, reflecting broader skepticism about the sales experience. Representative review excerpt: "if it could be nagative 100 stars, I would, I read other reviews on here, only wrote back to positive feedback which it might even be their own people wrote..."

Feedback in this category is limited but negative. Reviewers report price changes after agreements were signed and describe financing or incentive expectations that did not stay consistent through the process.Solar.com's composite of published customer feedback, not a customer quote

Price increase after agreement. One reviewer says the signed agreement was later followed by a request for additional money, which they experienced as a surprise change in the final cost. Representative review excerpt: "We had a signed agreement then they called me back and said they wanted 2300 more"

Program and incentive mismatch. Another reviewer ties their pricing concerns to sales messaging around programs and incentive timing, saying the information presented up front did not match the follow-through. Representative review excerpt: "I normally don't leave negative reviews, but I'm very upset with this company due to pushy sales to my dad, making appointments with no show, advertising programs that may not..."

This category leans usable, with several reviewers praising responsive staff and clear answers. The main complaints focus on poor follow-through and skepticism about how well the team coordinates once a project is underway.Solar.com's composite of published customer feedback, not a customer quote

Helpful staff interactions. Some reviewers say staff were easy to work with and answered questions clearly, which points to positive day-to-day communication during the job. Representative review excerpt: "Pablo was very nice and answered all of our questions."

Attentive project support. Other reviewers describe the team as attentive to needs and cooperative as work moved along, suggesting communication was strong on individual projects. Representative review excerpt: "did a great job fixing the cracks, foundational issues, and replaced some woodwork, all included in the package price of painting the exterior of our home and garage with Lifetime..."

Concerns about follow-through. Complaint-driven reviews describe the company as self-interested and raise doubts about how reliably it communicates and coordinates once the project is underway. Representative review excerpt: "Again, these guys are just contractors going around how certain energy efficiency program can save you money, but they are basically looking out for themselves."

Reviews point to schedule problems, especially when work took longer than expected or appointments did not happen as planned. Because the evidence set is small, the pattern reads as a caution about timing rather than a broad consensus.Solar.com's composite of published customer feedback, not a customer quote

Project delays. One reviewer says a project that was supposed to take two days stretched into two weeks after problems with the work, which suggests timeline instability. Representative review excerpt: "Messed up my windows so two day project became a 2 week long project."

No-show scheduling. Another review describes appointments that were scheduled but did not happen, reinforcing concerns about reliability around timing and follow-through. Representative review excerpt: "I normally don't leave negative reviews, but I'm very upset with this company due to pushy sales to my dad, making appointments with no show, advertising programs that may not..."

This is the strongest-reviewed area and is mostly positive. Reviewers frequently praise the quality of the finished work, the professionalism of crews, and cleanup at the end of the job, with only one complaint about damage and delay.Solar.com's composite of published customer feedback, not a customer quote

Clean finish. Several reviewers say the completed work looked very good and that cleanup was thorough enough that it was hard to tell anyone had been there. Representative review excerpt: "Our house looks brand new and when they were finished they cleaned up you wouldn't have known someone was there a did any work."

Professional crews. Reviewers also describe the team as easy to work with, attentive, and professional, with progress updates and assistance during the job. Representative review excerpt: "The entire team at Remodel USA that dealt with my home were very easy to work with and were always attentive to any of our needs!!!"

One workmanship complaint. A complaint review says windows were damaged and the project ran far longer than expected, showing that workmanship issues do appear in the record even if they are less common here. Representative review excerpt: "Messed up my windows so two day project became a 2 week long project."

There are only a few substantive comments in this category, and they are limited in scope. The available evidence is positive, but it is too sparse to draw a confident conclusion about long-term performance or post-install support.Solar.com's composite of published customer feedback, not a customer quote

Positive start-to-finish experience. One reviewer says the window replacement experience was great from start to finish, which is the clearest post-install feedback available in the sample. Representative review excerpt: "From start to finish, working with Remodel USA to replace the windows in our house was a great experience!"

Limited evidence base. The category has very little review volume, so it is hard to tell whether this reflects broader warranty or service performance over time. Representative review excerpt: "From start to finish, working with Remodel USA to replace the windows in our house was a great experience!"

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.