Renew Solar Reviews

Reviewers mostly describe a clear, informative sales process with staff who answer questions and explain the project plan well. A small number of complaints mention pushy outreach, follow-up gaps after signing, or concerns about proposal sizing and expectations.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Many reviewers say the process was explained clearly and that staff were knowledgeable and friendly when walking through the plan. Representative review excerpt: "The process was explained very well and didn't cut any of my time,staff was very knowledgeable anf friendly."

Helpful plan review. Some reviewers describe detailed sit-downs that answered questions and laid out the project in a way that reduced uncertainty. Representative review excerpt: "We were very skeptical about going solar, we have heard so many horror stories, but after sitting down with Greg Duvall, going over all our questions, laying out the plan..."

Pushy or incomplete sales follow-up. A small set of reviews report pushy sales behavior or say communication dropped off after the contract was signed, including concerns about proposal expectations. Representative review excerpt: "Very quick to answer questions before signing but no answer once contract is signed."

Most reviewers describe pricing and financing in positive terms, including bills and true-up outcomes that they felt were favorable. The category is still somewhat mixed because there is a complaint about financing structure and a limited set of reviews mentioning surprise-cost or timing concerns.Solar.com's composite of published customer feedback, not a customer quote

Pricing felt reasonable. Reviewers often say the price was good or better than expected, and some mention lower utility bills or credit balances after installation. Representative review excerpt: "The price was good (a little lower than expected), the customer service was great."

Favorable bill outcomes. Several reviews point to lower monthly bills or positive true-up results as evidence that the project met their expectations on costs. Representative review excerpt: "I’m happy to be away from my $300 summer bills."

Financing concern. A small number of reviews raise concerns about the loan or financing structure they received and how it was presented. Representative review excerpt: "I was excited to get solar on my house so I went to stockdale solar because I wanted to support “local business” the loan they gave me put a Lean..."

Reviewers overwhelmingly describe responsive communication, with staff answering questions, returning calls or texts, and keeping the project moving. Rare complaints mention limited post-signing follow-up or confusion about where to get help.Solar.com's composite of published customer feedback, not a customer quote

Responsive project support. Many reviewers say representatives answered questions quickly and kept them informed through the process. Representative review excerpt: "Jordan was on time, answered all our questions, even when we would call or text he will/would answer immediately."

Clear explanations. Reviewers frequently note that staff explained the process well and helped them understand the project details. Representative review excerpt: "The process was explained very well and didn't cut any of my time,staff was very knowledgeable anf friendly."

Follow-up gaps. A few reviewers report that responses were prompt before signing but less reliable afterward, or that they had trouble getting help when needed. Representative review excerpt: "Very quick to answer questions before signing but no answer once contract is signed."

Reviewers mostly describe a smooth, on-schedule process that moved efficiently from installation through inspection and next steps. There is very little negative feedback in this category, though one review is only partly aligned with the timeline theme and reflects a mixed experience.Solar.com's composite of published customer feedback, not a customer quote

Efficient installs. Several reviewers say the installation happened efficiently and the overall process felt seamless. Representative review excerpt: "The whole installation process was seamless."

Inspection and next steps. Some reviewers mention coordinated visits for install, inspection, and quality control, which suggests orderly project handling. Representative review excerpt: "To all the other members who came to my home for the install, inspection, quality control and down to the young man who dropped off our welcome package."

Limited timeline concern. The available review set includes very little pushback on scheduling, permits, or activation timing, so complaints appear rare here. Representative review excerpt: "The salesman I dealt with (Kyle) for my solar purchase was friendly, very receptive to questions, not at all pushy, just a decent guy all around."

Most reviewers describe professional crews, fast installation, and generally strong site handling. A small number of complaints mention damage or cleanup issues, so the category is positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Reviewers commonly describe installers as professional and courteous during the home visit and installation. Representative review excerpt: "The installers were very professional."

Fast installation. Some reviewers say the installation team worked quickly and handled the job well from start to finish. Representative review excerpt: "The installation team was great and fast"

Damage concern. A small number of reviews report roof or site damage after installation and say the issue was not resolved to their satisfaction. Representative review excerpt: "After installing the panels, we realized that many roof tiles were broken, and they refuse to fix them."

Reviewers generally describe helpful post-install support, including guidance on using the system and follow-up questions after completion. The feedback is still somewhat cautious because there are a few complaints tied to post-install service and long-term panel sizing expectations.Solar.com's composite of published customer feedback, not a customer quote

Helpful after install. Several reviewers say staff followed up after the system was finished and helped them understand how to use it. Representative review excerpt: "Once everything was finished a young man named Brandon came by and answered any questions and went over what to watch for on our system."

Good ongoing service. Some reviews mention strong customer service across the sales, operations, and installation teams after the project was underway. Representative review excerpt: "Absolutely wonderful customer service from the sales staff (Greg), internal folks (Beatrice, Sandy, and Tyler) to the installation team and roofers (Gabriel)."

Post-install concern. A few reviews raise concerns about follow-up after installation or how the system size was framed in relation to expected production. Representative review excerpt: "They run a sneaky trick where they don't give you enough panels and you'll have a true up and then almost forced to get more panels."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.