Renewable Energy Advantage Reviews

Reviewers mostly describe a clear, consultative sales process, with explanations of system options, expectations, and the permit/inspection path. A small number of complaints suggest some customers were unhappy with how interactions were handled, but those comments are rare in this category.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers say representatives answered questions directly and walked through the steps involved, including what to expect during permitting and inspection. These comments frame the sales process as informative rather than rushed. Representative review excerpt: "Brady and Nick answered every question, offered choices of tech, and explained all the steps, including the city permit and inspection process."

Helpful system selection. Some reviewers report that the team helped them choose a system that fit their home needs and EV charging plans. They describe the proposal process as attentive to their project goals. Representative review excerpt: "I worked with Nick Vertucci which was great because his 10+ years of experience helped us acquire the proper system for our home and EV charging station 7.5 kw."

Isolated conduct complaint. There is a small but notable complaint from a reviewer who was unhappy with the way a manager handled the interaction. This appears as a limited pattern rather than the dominant experience in the category. Representative review excerpt: "I will never refer this company to anyone their manager needs to train him do you have manners"

Feedback on pricing and financing is mixed.Solar.com's composite of published customer feedback, not a customer quote

Pricing value cases. Others mention that projected utility savings and bill reduction helped them justify the purchase. Representative review excerpt: "I would highly recommend Renewable USA not only because their price was super competitive but they did an awesome job."

Clear economic rationale. Reviewers also describe making the decision based on rising electricity costs and the appeal of reducing their monthly bill. In those comments, the financial case is presented as straightforward. Representative review excerpt: "After wavering for years, the prospect of $400+, and rising, Edison bills every month, clarified my thinking."

Cost concerns. A recurring complaint is that some customers felt they paid more than expected or did not get the value they anticipated. This category also includes complaints tied to deposits, refunds, and post-sale cost concerns. Representative review excerpt: "To add insult to injury, it turns out we way overpaid with SunRun--even with the Costco discount."

Reviewers often praise responsive team members and smooth coordination early in the project. At the same time, complaints about repeated follow-up, missed callbacks, and slow resolution of service issues are common enough to keep this category in mixed territory.Solar.com's composite of published customer feedback, not a customer quote

Responsive early communication. Several reviewers say they received quick answers and felt kept informed during the process. These comments describe the team as attentive and easy to reach at the start of the project. Representative review excerpt: "Nick was quick to communicate throughout the process."

Project support. Some customers report that the team analyzed their usage carefully and handled issues with minimal cost once they were identified. In those cases, coordination is described as effective and reassuring. Representative review excerpt: ".The short story they came out and took care of the issue at minimal cost."

Follow-up problems. A meaningful complaint pattern centers on repeated calling, delayed responses, and difficulty getting a return call or follow-up service. Reviewers describe these communication gaps as frustrating when they needed help after the sale. Representative review excerpt: "I have spoken to Nick and he said someone would return my call after giving him my information ."

Timeline feedback is mixed but leans workable when the project stays on track. Reviewers praise straightforward scheduling and completion through final inspection, while others describe delays, missed expectations, or slow resolution when problems came up.Solar.com's composite of published customer feedback, not a customer quote

On-time installs. Some reviewers say the installation happened when promised and moved efficiently through the city inspection stage. These comments suggest that schedule reliability can be strong on well-run projects. Representative review excerpt: "the install went on time, friendly crew, no mess."

End-to-end coordination. Reviewers also describe the company taking care of the process from the beginning through final inspection. In those accounts, permitting and activation were handled without much stress for the customer. Representative review excerpt: "They took care of everything from the beginning til the final inspection with the city."

Delay and no-show concerns. A smaller but important set of reviews describes delays, no-shows, or a slower-than-expected project timeline. This makes schedule reliability an area with some inconsistency. Representative review excerpt: "I made the mistake of using SunRun for my personal residence, and they were a nightmare (no shows, delays, misrepresentations, provided a defective inverter, and a defective battery)."

Most reviewers describe strong installation quality and professional crews. Complaints are limited but include a few serious site-care concerns, so the overall picture is positive with a small cautionary note.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Reviewers frequently describe the crews as polite, clean, knowledgeable, and efficient. These comments point to a generally positive field-install experience. Representative review excerpt: "His crew were very polite, clean and knowledgable."

Quality installation. Some customers say the work was done well and left them satisfied with the result. They describe the install as efficient and the finished system as meeting expectations. Representative review excerpt: "Efficient, affordable, and did quality work - We have zero complaints and are loving our solar!"

Site damage complaint. A small number of reviews report roof or property damage during installation, including concerns about holes and water intrusion. While not common in the corpus, these complaints are material enough to note. Representative review excerpt: "First, during installation, they drilled holes all the way through my roof in the middle of the rainy season, causing my house to flood twice, damaging my furniture and belongings."

Post-install feedback is generally favorable, especially for support, monitoring help, and warranty-related responsiveness. However, there are also several complaints about systems not working as expected and difficulty getting follow-up repairs, so this category is not uniformly strong.Solar.com's composite of published customer feedback, not a customer quote

Helpful post-install support. Some reviewers say questions were answered promptly and support remained available after the installation was complete. Others mention service help for add-ons and related equipment with positive results. Representative review excerpt: "Any and all questions were answered promptly and with consideration to a new customer who needed support and reassurance for this solar installation."

Issue resolution. Reviewers also report that the company came out to address problems and handled some service requests at minimal cost. These comments suggest post-install support can be effective when the issue is successfully routed. Representative review excerpt: ".The short story they came out and took care of the issue at minimal cost."

Repair follow-up concerns. Complaints focus on panels or monitoring not working and difficulty getting the company back out to fix the issue. Reviewers describe these situations as frustrating when warranty service did not move quickly. Representative review excerpt: "I finally got renewable to come out and they said it was under warranty but now I can't get them to come back out and fix it."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.