Renewable Integrator Reviews

Reviewers describe the sales process as straightforward, honest, and low-pressure. Feedback on proposals and expectations is consistently positive, with no substantive complaint pattern in the reviewed corpus.Solar.com's composite of published customer feedback, not a customer quote

Straightforward sales approach. Reviewers say the team communicated clearly and answered questions without pressure, which helped set expectations early. Representative review excerpt: "I truly appreciated his honesty, professionalism, and willingness to answer all of my questions without any pressure."

Clear process framing. Some reviewers describe the company as being helpful and transparent before, during, and after installation, with expectations laid out in a way that felt easy to follow. Representative review excerpt: "They're straightforward with their process and very helpful before, during and after installation."

Professional proposal experience. A few reviewers mention a smooth path from bid pricing through permits and closeout tasks, reinforcing a clean sales-to-project handoff. Representative review excerpt: "(From competitive bid pricing, through all County permits, painting & cleanup, plus collecting our BIG rebates at the end.) This is a team of professionals!"

Reviewers generally describe pricing and financing conversations in positive terms, including help with rebate timing and follow-through on billing questions. The evidence set is small, so this category reads as positive overall but less fully documented than the higher-volume areas.Solar.com's composite of published customer feedback, not a customer quote

Helpful with rebate timing. Reviewers say the team stayed engaged over a long period to help secure a battery rebate, which suggests follow-through on incentive timing and paperwork. Representative review excerpt: "They worked withe me for over a year after the installation to help me get the rebate for the battery."

Clear support around pricing questions. Some reviewers report that project staff followed up on questions and the overall experience felt smooth from the pricing discussion through installation. Representative review excerpt: "My Project Manager Isaac followed up on all my questions, and the team that came to install the panels did great work, even removing an old electrical piece on the..."

Billing results mentioned positively. A few reviewers note receiving utility bills showing credits after the system was operating, which they describe as a positive outcome after the project completed. Representative review excerpt: "I have received my latest SCE bills and we are selling power back to them (albeit for Pennie’s on the dollar) but the latest bill showed a credit already."

Most reviewers describe communication as responsive, helpful, and well coordinated across the project. There is one complaint in the evidence set about having to repeatedly reach out for updates, but it is rare relative to the volume of positive feedback.Solar.com's composite of published customer feedback, not a customer quote

Responsive project support. Reviewers frequently say staff were straightforward and helpful before, during, and after installation, with questions handled promptly. Representative review excerpt: "They're straightforward with their process and very helpful before, during and after installation."

Good handoff and follow-through. Some reviewers describe a smooth experience with a project manager and installation crew staying on top of questions and next steps. Representative review excerpt: "My Project Manager Isaac followed up on all my questions, and the team that came to install the panels did great work, even removing an old electrical piece on the..."

Occasional coordination delays. One reviewer reports needing to repeatedly call or email to find out about delays and schedule the next step, pointing to an occasional coordination gap. Representative review excerpt: "Every step of the way I’ve had to constantly call/email them to find out why there’s been a delay or to schedule the next step."

Reviewers generally describe the company as moving projects forward on schedule, including permitting, inspection, and activation steps. The corpus also includes a rare complaint about a utility PTO scheduling delay, so timeline performance appears mostly dependable but not perfect.Solar.com's composite of published customer feedback, not a customer quote

Fast completion milestones. Several reviewers say installations were completed and certified in a relatively short timeframe after contract signing. Representative review excerpt: "Entire system (including powerwall, panels, conduit and necessary alarms, panel upgrades and cosmetic touches) was installed and certified less than 2 months after signing the initial contract."

Inspection and startup progress. Reviewers report the team worked to get projects through inspection and online without unnecessary delay. Representative review excerpt: "The solar team went above and beyond in making sure we passed inspection and wasted no time to get us up and running."

One activation delay noted. A reviewer says there was a further scheduling delay tied to utility PTO timing, indicating that activation was not always fully predictable. Representative review excerpt: "Of course, they were unaware of when DWP was scheduled to come out and issue me a PTO so now there’s another scheduling delay with turning on my system."

Reviewers consistently describe the crews as professional, careful, and respectful of the property. Feedback highlights clean job sites, solid installation work, and attention to detail during panel, battery, and electrical work.Solar.com's composite of published customer feedback, not a customer quote

Clean and efficient crews. Reviewers say the roof and install crews were friendly, efficient, and kept the work area clean. Representative review excerpt: "The Roof workers were friendly, efficient & kept the area clean."

Careful technical work. Some reviewers describe the installation as detailed and professionally handled from panel upgrades through final cleanup. Representative review excerpt: "You can tell they take pride in their work--every detail was handled carefully and professionally."

Good workmanship across multiple tasks. A few reviewers note that crews handled a broad scope of work carefully, including panel upgrades, batteries, and related electrical components. Representative review excerpt: "From the staff at the office to each and every technician that upgraded our electrical panel, installed the Franklin Whole Home Battery System, installed our 50amp EV charger, and finally..."

Reviewers mostly describe post-installation support in positive terms, including help with monitoring issues, repairs, and system follow-up. There are a couple of negative reports in the evidence set, so long-term support looks generally solid but not entirely free of service friction.Solar.com's composite of published customer feedback, not a customer quote

Help with system issues. Reviewers report that when communication or hardware issues came up, the company worked through troubleshooting and repairs. Representative review excerpt: "When an issue with my solar system communications needed an expert to repair, Plug it in took care of it."

Persistent repair follow-up. Some reviewers describe staff staying with a problem until the underlying issue was identified and addressed. Representative review excerpt: "He went through every possible issue we were having with our gateway connection until finally getting to our hardware failure."

Post-install timing issue. A reviewer says an activation timing problem affected getting the system turned on, showing that some support-related delays occurred after installation. Representative review excerpt: "Of course, they were unaware of when DWP was scheduled to come out and issue me a PTO so now there’s another scheduling delay with turning on my system."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.