Sales & proposal integrity
Sales Integrity7.2/10
Reviewers describe the sales and proposal process as clear, helpful, and low-pressure. The feedback centers on thorough explanations, easy quoting, and follow-up after the job, with no recurring complaint pattern in the evidence reviewed.Solar.com's composite of published customer feedback, not a customer quote
Thorough guidance. Reviewers say the team helped explain the process clearly and answered questions in a way that made the proposal feel understandable. Representative review excerpt: "We weren't entirely sure what we were getting into, but Jay is incredibly thorough and helpful."
Easy quoting. Customers describe the quote process as straightforward and note that they stayed informed throughout the process. Representative review excerpt: "Easy quote process and kept me well informed entire process."
Post-job follow-up. Some reviewers say the company continued checking in after completion to confirm satisfaction. Representative review excerpt: "It has been 6 months since the work was completed and Jay continues to periodically check in to ensure our satisfaction."
Price & financing transparency
Price Transparency6.9/10
Reviewers generally describe pricing and financing conversations as transparent and fair. The evidence includes comments about reasonable pricing, follow-through on refunds when work was not completed as expected, and attention to incentive timing.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Not only did they have the best prices, but they were able to come that day as I was in need of a quick turn around."
Refund follow-through. One reviewer says the company helped resolve a billing issue by issuing a refund for work that had not been completed. Representative review excerpt: "Another update - Jeff was able to get the actual owner Jay involved, and they sent me back a refund for the work that hadn't been done regarding my SGIP..."
Incentive and repair support. Customers also describe help with incentive-related timing and system repairs, which they present as part of a straightforward payment experience. Representative review excerpt: "I wasn’t gonna be a new customer or a big money maker but J contacted solar edge and got my defective inverter replaced."
Communication & coordination
Communication7.6/10
Reviewers consistently describe strong communication and coordination across the project. They mention responsive follow-up, clear explanations, and team members who stayed involved enough to help resolve issues after the work was underway.Solar.com's composite of published customer feedback, not a customer quote
Responsive follow-up. Reviewers say they received quick follow-up after work was completed and felt kept in the loop. Representative review excerpt: "I got follow up from Jourdan the next day to make sure I was satisfied with the work."
Clear explanations. Customers describe team members as helpful and willing to walk through details and answer questions during the process. Representative review excerpt: "Jourdan and other team members were incredibly helpful throughout the process, always ready to explain the details and answer any questions I had."
Issue resolution support. Some reviewers report that staff stayed engaged with outside parties to help move a repair or refund issue forward. Representative review excerpt: "Another update - Jeff was able to get the actual owner Jay involved, and they sent me back a refund for the work that hadn't been done regarding my SGIP..."
Timeline reliability
Timeline Reliability7.2/10
Reviewers describe the timeline as generally dependable, with prompt scheduling and crews arriving when expected. The feedback also notes that some projects took time to get back online, but the available evidence emphasizes follow-through rather than missed commitments.Solar.com's composite of published customer feedback, not a customer quote
Prompt scheduling. Customers say the team scheduled work quickly and, in some cases, arrived the next day when a fast turnaround was needed. Representative review excerpt: "Jourdan was prompt to schedule the time for the re-install."
On-time execution. Reviewers report that crews arrived on time and completed the job efficiently. Representative review excerpt: "The crew arrived on time and worked tirelessly to complete the job."
Longer outages resolved. Some reviewers note their systems were offline for months before being brought back into service, but they frame the outcome positively once the work was finished. Representative review excerpt: "We went months without solar but now it is finally up and running with a great unit that also allows me to monitor our system in our phones."
Workmanship & site care
Workmanship7.8/10
Reviewers describe the workmanship as strong and the crews as professional. Comments highlight careful panel removal and reinstallation, efficient job completion, and follow-through on restoring systems to working order.Solar.com's composite of published customer feedback, not a customer quote
Professional crew. Reviewers say the crew worked hard on site and completed the job professionally. Representative review excerpt: "The crew arrived on time and worked tirelessly to complete the job."
Careful reinstall work. Customers describe panel removal and reinstallation as handled well, including one review that says the final configuration was improved. Representative review excerpt: "Jourdan did an excellent job — he removed our solar panels for a renovation and then re-installed them afterward in a much better configuration than before."
Restoration after service. Some reviewers report that the team returned systems to working order after service-related work was completed. Representative review excerpt: "Jeff got my solar up & running great When I called ReVamp Energy they came out the next day"
Long-term support & performance
Long-Term Support7.1/10
Reviewers generally describe post-install support as effective, especially when systems needed checking, repairs, or inverter replacement. The evidence points to service that kept systems operating and monitoring features working, with no recurring complaint pattern in the reviewed set.Solar.com's composite of published customer feedback, not a customer quote
System recovery. Reviewers say the company checked systems and got them back up and running after service was needed. Representative review excerpt: "The system was checked out and I was up an running."
Repair and replacement help. Customers describe help replacing defective inverters and resolving equipment issues after installation. Representative review excerpt: "I wasn’t gonna be a new customer or a big money maker but J contacted solar edge and got my defective inverter replaced."
Monitoring and service follow-through. Some reviewers report that the system was restored and monitoring capabilities were working again afterward. Representative review excerpt: "We went months without solar but now it is finally up and running with a great unit that also allows me to monitor our system in our phones."
How this is built: category scores and summaries weigh the company's full published rating record (25 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.