Sales & proposal integrity
Sales Integrity7.2/10
Reviewers generally describe Revco as clear and straightforward during sales conversations, with many saying the team explained the work, provided options, and avoided pressure. A small number of complaints mention broken expectations or being misled, but those comments are less common than the positive feedback.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Several reviewers say the team took time to explain what needed to be done and walked through the options in a way that felt understandable. Representative review excerpt: "He gave us an estimate and explained what needed to be done."
Honest, transparent approach. Some customers describe the business as honest and transparent about the work and warranty, which supports the stronger score in this category. Representative review excerpt: "Revco have always maintained their standards of honesty and complete transparency regarding their work and warranty."
Isolated trust complaints. A smaller set of reviewers report concerns about contract expectations, being told one thing and experiencing another, or feeling that accountability was lacking. Representative review excerpt: "So my reasoning for not recommending is break in contract, being lied to, rude customer service by Tiffany, not holding themselves accountable and wasting our time."
Price & financing transparency
Price Transparency5.6/10
Feedback on pricing and financing is mixed. Some reviewers say costs were reasonable and well explained, while others report surprise charges, warranty-related fees, and concerns about service pricing or billing expectations.Solar.com's composite of published customer feedback, not a customer quote
Fee and billing complaints. Other reviewers describe disagreement with service charges, warranty-related fees, or repair pricing that they felt was too high. Representative review excerpt: "We called them for service and they charged us $249 dollars and told us we no longer have a warranty."
Reasonable pricing in some jobs. Positive reviews say repairs were completed at a reasonable cost and that the final work came in below expectations for at least some customers. Representative review excerpt: "He had the repair done in minutes at a reasonable price."
Helpful cost explanations. Some customers report that technicians explained the options and costs clearly, including the tradeoffs between repair choices. Representative review excerpt: "Morgan, the Revco technician assigned to my case, was extremely helpful in explaining the problem and laying out the options with pros and cons for each."
Communication & coordination
Communication5.8/10
Communication gets a mixed response. Many reviewers describe helpful technicians and clear explanations, but a significant group reports difficulty reaching the company, limited follow-up, or delays in getting responses after issues came up.Solar.com's composite of published customer feedback, not a customer quote
Helpful on-site communication. Several reviewers say technicians explained problems clearly and laid out options in a way that made the service visit easier to understand. Representative review excerpt: "Morgan, the Revco technician assigned to my case, was extremely helpful in explaining the problem and laying out the options with pros and cons for each."
Professional, no-pressure interactions. Some customers also say staff pointed out issues without being pushy, which suggests good in-person coordination on at least part of the work. Representative review excerpt: "In addition, he also pointed out two items that needed attention, but was not pushy, no hard selling tactics."
Follow-up and contact problems. Complaint reviews describe slow or absent responses by phone and email, with some customers saying warranty or service contacts did not return messages. Representative review excerpt: "I also recently informed them via email (because you can't contact them by phone), that I have a roof leak near the solar panels and they never responded."
Timeline reliability
Timeline Reliability5.4/10
Timeline performance is one of the weaker areas in the review set. While some customers say crews arrived on time and work moved quickly, others report rescheduled appointments, no-shows, and delays that made it hard to count on the schedule.Solar.com's composite of published customer feedback, not a customer quote
On-time service in some reviews. A number of reviewers say the crew arrived on time and completed the installation or service as scheduled. Representative review excerpt: "The crew was here right on time and installed everything perfectly."
Fast scheduling when it works. Some customers say they were able to get appointments set close together, which reduced the wait for the actual work. Representative review excerpt: "Amy gave me an appointment to get a quote and another one for the actual work a week apart so I wouldn't have to wait a long time to get..."
Missed appointments and rescheduling. Other reviewers report repeated no-shows or appointments being moved after they had already planned around the visit. Representative review excerpt: "They have scheduled at least 6 appointments with me and give me a 4 hour window to sit and wait and nobody shows up."
Workmanship & site care
Workmanship7.5/10
Workmanship and site care are generally rated well. Reviewers often describe professional crews, careful cleanup, and solid repairs or installations, though a smaller set of comments raises concerns about leaks, damaged roofing materials, or follow-up fixes.Solar.com's composite of published customer feedback, not a customer quote
Professional, clean installations. Many reviewers say the crew worked hard, cleaned up after themselves, and completed the job in a professional manner. Representative review excerpt: "The guys came worked their butts off and did a great job cleaned up after themselves."
Careful repair work. Some customers report that repairs were explained clearly and handled with attention to the system and its maintenance needs. Representative review excerpt: "The repairs to my pool solar and panels was performed professionally and each item was explained regarding the necessity for maintenance."
Leak and roof-damage complaints. A smaller but notable set of reviews describes leaks, roof damage, or installation issues that required additional attention. Representative review excerpt: "they negligently installed solar panels on my roof that caused leaks in my roof and after I notified them to fix it, they never showed up ever again after destroying..."
Long-term support & performance
Long-Term Support7.2/10
Post-install support is generally viewed positively, especially when it comes to repairs, tune-ups, and keeping systems running. Even so, some reviewers report warranty disputes, recurring component issues, or difficulty getting service after the initial install.Solar.com's composite of published customer feedback, not a customer quote
Effective repairs and tune-ups. Several reviewers say technicians helped restore system function, checked components, and explained how to keep the system running properly. Representative review excerpt: "Our service representative, Jose, did an amazing job of explaining how we could make our system run properly."
Good follow-through on fixes. Some customers report that repairs were completed carefully and that follow-up checks found no remaining leaks or problems. Representative review excerpt: "He then checked the connections on the other nine solar panels, and tested the system to make sure there no more leaks."
Warranty and service concerns. Complaint reviews describe recurring equipment problems, disputed warranty coverage, or trouble getting post-install service and support. Representative review excerpt: "We called them for service and they charged us $249 dollars and told us we no longer have a warranty."
How this is built: category scores and summaries weigh the company's full published rating record (159 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.