Right Now Air Reviews

Reviewers mostly describe the sales process as clear, professional, and low-pressure, with several saying the team explained options and helped them stay within budget. At the same time, a noticeable minority report pushy contract behavior, proposal concerns, or promises that did not match the eventual outcome.Solar.com's composite of published customer feedback, not a customer quote

Clear, low-pressure sales. Many reviewers say sales conversations were professional and informative, with explanations that helped them understand system value and available options without feeling pushed. Representative review excerpt: "Kevin is very professional and explains everything to you and understands your needs and help you stay in your price range or suggest things to you but dose not push..."

Pushy or inconsistent proposals. Complaint patterns include pressure to sign, concerns about how issues were presented, and a few reviews describing promises or paperwork that did not line up with the final result. Representative review excerpt: "If that were the case, he would be on hourly pay and would could not have spent most of the morning trying to get me to sign a contract."

Feedback on pricing and financing is mixed to negative. Some reviewers say pricing and options were explained clearly, but many others describe unclear estimates, higher-than-expected costs, add-on charges, or confusion around billing and refunds.Solar.com's composite of published customer feedback, not a customer quote

Unclear or high costs. The main complaint pattern is that costs felt expensive or insufficiently broken out, with some reviewers asking for more detail on estimates and questioning added charges. Representative review excerpt: "I asked for a written estimate with a full breakdown of all costs for both the 700 and the 8900 and we'd get back to him."

Surprise add-ons or billing questions. Some comments also mention charges or recommended extras that reviewers felt were not well explained, along with dissatisfaction over service and refund-related issues. Representative review excerpt: "I will say he recommended a surge protector and it’s a bit ridiculous that the brand new unit does not come with one and it’s sold aftermarket."

Straightforward pricing discussions. A portion of reviewers say the team explained costs, options, or next steps clearly and that the process felt manageable. Representative review excerpt: "Gave us all the information we need on the next steps."

Communication is a relative strength, with many reviewers praising responsiveness, patience, updates, and helpful explanations. The weaker feedback centers on missed callbacks, poor internal handoffs, and situations where customers felt they had to chase follow-up after payment or after a service visit.Solar.com's composite of published customer feedback, not a customer quote

Helpful updates and explanations. Many reviewers report that staff stayed responsive, explained details patiently, and provided photos or other information to keep the job moving. Representative review excerpt: "He had alot of patience making sure I understood everything, and provided all the information and photos to go forward."

Follow-up gaps. Complaint themes include difficulty getting callbacks, weak coordination between staff, and cases where customers felt the company did not follow through after a visit or payment. Representative review excerpt: "So I called after paying the $350 to talk to them about there findings and kept being told they would call me back."

Reviewers often describe prompt scheduling, quick responses, and timely completion when projects moved smoothly. Still, some comments mention appointment timing problems, unscheduled visits, inspection setbacks, and delays tied to permit or activation steps.Solar.com's composite of published customer feedback, not a customer quote

Fast response when needed. Positive reviews commonly mention emergency response, quick scheduling, and crews that arrived on time or finished work quickly. Representative review excerpt: "I’d say this was an emergency and they showed up for me!"

Scheduling and inspection delays. Complaint patterns include late or early arrivals outside the scheduled window, unscheduled visits, and work that needed corrections to pass inspection. Representative review excerpt: "When inspection time came, the inspector didn't sign off on their work and they had to come out and fix what was needed in order to pass inspection."

This is one of the stronger categories. Reviewers frequently describe technicians as professional, tidy, respectful, and careful with the property, though a smaller set of complaints mentions installation accuracy issues or lapses in site care.Solar.com's composite of published customer feedback, not a customer quote

Professional, tidy crews. Many customers praise the installers for being competent, respectful, and clean about their work areas, with careful attention to the job. Representative review excerpt: "He's always very professional, competent tidy about his work, happy to answer questions, and has such a gentle, polite manner."

Isolated workmanship concerns. The main complaints mention vent placement, leveling, improper setup, or a few site-care issues during visits. Representative review excerpt: "They installed the vents right next to the doors so the airflow barely pushes into the bedrooms & the HVAC unit was unlevel to the point where it didn't pass..."

Post-install feedback is generally positive, with reviewers saying the company helped restore systems, handled follow-up work, and provided ongoing service or maintenance. Complaint patterns do appear, but they are less common and focus on equipment problems after install, warranty conditions, or uncertainty about whether the issue was fully resolved.Solar.com's composite of published customer feedback, not a customer quote

Helpful post-install service. Many reviewers say technicians came back to troubleshoot, restore operation, or keep systems running through ongoing maintenance and service visits. Representative review excerpt: "He went above and beyond to make sure my system was up and running."

Post-install performance issues. Some reviews describe systems that kept having problems after install, including equipment outages, trouble after power interruptions, or disputes over warranty-related requirements. Representative review excerpt: "In the following months whenever our power went out (we live in an area of Napa that frequently lost power) our brand new unit would stop working leaving us dealing..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.