Roof King Roofing and Solar Reviews

Reviewers most often describe the sales process as clear and professional, with proposals that were explained in detail and no heavy pressure reported in the stronger reviews. There is one complaint pattern in the corpus, but it appears uncommon relative to the positive feedback.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers say the team provided detailed inspections and explained options clearly, which helped set expectations before work began. Representative review excerpt: "They provided a detailed inspection, explained our options clearly, and never pressured us into unnecessary upgrades."

Professional and informative. Some reviewers note that the process was handled professionally and that questions were answered in a straightforward way. Representative review excerpt: "He explained what he was doing as I was curious of the process."

Occasional sales friction. A small number of reviewers describe a less accommodating experience around getting bids or follow-up, so this area is not uniformly positive. Representative review excerpt: "When I called him he stated he was in Vista and will not be coming down because the other roofer already supplied a quote."

Feedback on pricing and financing is generally favorable, with several reviewers describing fair pricing and clear financing discussions. At the same time, a smaller set of reviews raises concerns about quote expectations and whether pricing felt fully straightforward.Solar.com's composite of published customer feedback, not a customer quote

Favorable pricing discussions. Reviewers describe the pricing and financing conversation as professional and easy to understand in several cases. Representative review excerpt: "Roof King was very professional and offered quality pricing and financing along with great workmanship."

Comparable quote shopping. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Roof King was one of a few roofers that I called to get a quote on a fix."

Quote or cost concerns. A minority of reviewers report disappointment after receiving a quote or later revisiting the cost picture, which leaves this category somewhat mixed. Representative review excerpt: "It all sounded great when I got a quote, price was great at $9,745, project manager seemed very knowledgeable, and I signed my contract."

Reviewers often describe responsive office staff and project managers who answered questions and resolved issues quickly. However, several complaints point to delayed callbacks, uneven follow-through, and some frustrations around who was responsible for next steps.Solar.com's composite of published customer feedback, not a customer quote

Responsive follow-up. Many reviewers say the team stayed in touch during the project and addressed small issues quickly after completion. Representative review excerpt: "When a small issue came up, they addressed it immediately, going above and beyond to ensure everything was perfect."

Professional project handling. Some customers describe the office staff and project managers as kind, professional, and able to keep the job moving. Representative review excerpt: "The office staff and the project manager were kind and very professional."

Communication gaps. A smaller set of reviewers report delayed responses or handoff problems, making coordination feel inconsistent in some cases. Representative review excerpt: "They strung me along for a couple weeks, not returning calls, etc, telling me they wouldn't honor the 12 year warrantee because I didn't "transfer the warrantee" 2 years ago..."

Timeline feedback is mostly positive, especially around getting work done promptly and helping with city approval steps. Still, a few reviewers report schedule problems, including early arrivals and other timing-related frustrations.Solar.com's composite of published customer feedback, not a customer quote

Prompt completion. Several reviewers say the company was able to schedule work quickly and finish the job in a timely fashion. Representative review excerpt: "was here at 10:30, viewed the job, quoted and said, "he can have a crew here today at 12:40" which they were, roof repair completed at 4pm..."

Help with approvals. Reviewers also note support during city approval or inspection steps, which helped keep the process moving. Representative review excerpt: "Once city approval time came, Janet came to ensure it passed and explain anything that the city might have questions on."

Scheduling issues. A smaller number of reviews describe timing problems, including a crew arriving earlier than expected and causing avoidable disruption. Representative review excerpt: "Did not come at the start time came three days early doing damage to all the things we were supposed to be given three days to move."

Most reviewers describe the crews as neat, friendly, and capable of delivering solid roof work with good cleanup. The complaint pattern is real but limited, and it centers on cleanup lapses, site damage, and occasional post-installation fixes.Solar.com's composite of published customer feedback, not a customer quote

Strong cleanup and finish. Many reviewers say the workmanship was excellent and that cleanup was thorough enough that the site looked orderly after the job. Representative review excerpt: "The workmanship was excellent, and their cleanup was so thorough you wouldn’t even know they’d been there except for the beautiful new roof!"

Crew professionalism. Reviewers also describe the workers as friendly, neat, and pleasant to deal with during installation. Representative review excerpt: "The crew was very friendly, neat and did a great job."

Cleanup or damage concerns. A few reviewers report debris, nails, or timing issues that affected the property or required additional attention afterward. Representative review excerpt: "They were throwing nails and other things off the roof to our driveway and didn’t clean up."

There is limited evidence in this category, and the small sample is split between praise for jobsite quality and a complaint tied to warranty or repair expectations. Because the evidence base is thin, the long-term support picture is less certain than the installation feedback.Solar.com's composite of published customer feedback, not a customer quote

Positive production feedback. One reviewer says the crew delivered solid production and kept the jobsite clean after the work was done. Representative review excerpt: "Quality and diligent roofers these guy know what there doing and they keep the jobsite clean I love there production"

Warranty-related concern. Another reviewer raises concerns about how repair responsibility was handled after the fact, which points to some uncertainty in post-install support. Representative review excerpt: "I did some research and found out that in California, contractors have to fix their poor workmanship for up to 4 years, regardless of a warranty."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.