San Diego Roofing Reviews

The main complaints center on missed inquiries, inconsistent expectations, and occasional frustration with how project details were presented or changed.Solar.com's composite of published customer feedback, not a customer quote

Clear, low-pressure consultations. Several reviewers say the team answered questions thoroughly and kept the sales process free of heavy pressure. These comments often mention helpful explanations and straightforward proposal discussions. Representative review excerpt: "The discussion of options without a high pressure sales pitch from a solar company has been such a great experience."

Pricing and knowledgeable estimates. Reviewers also describe the company as knowledgeable during estimates, with some saying the proposal felt fair and that the estimator took time to inspect the roof directly. Representative review excerpt: "Out of the all the companies we had come out for an estimate, he is the only person that actually got on our roof instead of just referencing google or..."

Missed or inconsistent proposal expectations. A smaller set of reviews reports problems such as slow responses, mismatches between quoted and delivered scope, or frustration with how a project was described before work began. Representative review excerpt: "I am a homeowner who wanted to get a quote on a roof repair/replacement, and San Diego Roofing failed to respond to my inquiry."

Reviews are split between customers who say pricing felt fair and on budget, and customers who report unexpected charges, deposits, or changes in quoted scope. The overall picture is mixed-to-positive, with transparency concerns showing up often enough to matter.Solar.com's composite of published customer feedback, not a customer quote

Fair pricing and on-budget jobs. Positive reviews say the work came in at a reasonable price and sometimes matched the original budget without surprises. These customers often connect pricing with a smooth overall experience. Representative review excerpt: "Very professional and everything happened on time and on budget without any surprises"

Upfront and clear about costs. Some reviewers say they appreciated the way pricing was explained, including how extra items or options were discussed before work moved forward. Representative review excerpt: "Great communication, fair prices and, most importantly, high quality work."

Extra charges and deposit concerns. Other reviewers report deposits, added charges, or disagreement over what was included in the original quote. The complaints suggest that cost expectations were not always aligned at the start of the job.

Most reviewers describe strong day-to-day communication, hands-on involvement, and helpful follow-through from staff. At the same time, a meaningful minority report unanswered messages, day-of schedule changes, or coordination gaps when multiple parties were involved.Solar.com's composite of published customer feedback, not a customer quote

Hands-on, responsive updates. Many customers say the team stayed involved throughout the project and answered questions clearly. These reviews often describe the communication as steady and reassuring. Representative review excerpt: "His communication was excellent throughout the entire project, and he stayed directly involved in a hands-on way that gave me a lot of confidence the job was being done right."

Helpful project wrap-up. Some reviewers note that the crew explained completed work at the end of the job and made sure concerns were addressed before closing out the project. Representative review excerpt: "Upon completion of the job, Juan invited me to view the new roof replacement and informed me of all that had been done and answered all of my questions and..."

Unanswered messages and coordination gaps. A smaller group reports difficulty getting replies to texts or emails, last-minute rescheduling, or trouble coordinating across different work teams. These reviews point to inconsistent communication on some projects. Representative review excerpt: "they refused to respond to our texts or pop over for an inspection so we sent photos and they said we obviously had to buy a NEW $700 solartube, that..."

Reviewers frequently say jobs started and finished on time, with timely quotes and generally dependable scheduling. Complaints still appear around rescheduling, slow completion, and projects that took longer than expected.Solar.com's composite of published customer feedback, not a customer quote

On-time scheduling and execution. Positive reviews often mention that appointments, workdays, and completion dates were handled reliably. Some customers also say they received quotes quickly after the initial inspection. Representative review excerpt: "Very professional and everything happened on time and on budget without any surprises"

Good pace from inspection to quote. Several reviewers report prompt follow-up after the first visit, with paperwork or pricing returned in a short time frame. That suggests solid coordination during the early stages of the job. Representative review excerpt: "They did an inspection and I had the quote in a few days."

Reschedules and long jobs. A smaller set of reviews describes day-of rescheduling, delays in finishing work, or projects that stretched much longer than expected. These comments indicate timeline consistency was not universal. Representative review excerpt: "We had to reach out to them and were rescheduled on the day of via text messaging without any prior notice/calls."

This is the strongest-rated area in the review set. Reviewers most often praise the crew’s workmanship, professionalism, cleanup, and property respect, while a smaller number describe missed appointments, incomplete work, or damage concerns.Solar.com's composite of published customer feedback, not a customer quote

Strong workmanship and professionalism. Many reviewers say the crew delivered high-quality work and handled the job professionally from start to finish. These comments frequently pair workmanship praise with a positive attitude on site. Representative review excerpt: "Their crew arrived on time, kept the site clean every day, respected my property, and delivered top-notch workmanship at a very reasonable price."

Respectful cleanup and property care. Reviewers often mention that the team cleaned up each day and left the property in good shape. Some also say finished details, such as reused tile work, looked better than expected. Representative review excerpt: "The reused roof tiles look better now than before the project started!"

Isolated repair and damage complaints. A smaller set of reviews reports no-shows, incomplete work, or damage-related concerns during the project. These complaints are present but less common than the praise for site care and craftsmanship. Representative review excerpt: "They assigned a roofer to our unit for inspection and repair on Wednesday January 31, 2024 but did not show up."

Feedback on post-install support is more mixed than the workmanship reviews. Some customers say the roof performed well after completion and that the company was helpful with follow-up questions, while others report unresolved leaks, warranty disputes, or difficulty getting service after the job.Solar.com's composite of published customer feedback, not a customer quote

Positive post-install performance. Some reviewers say the roof or related work held up well after completion, including through rain, and that the end result improved comfort in the home. These comments suggest good short-term performance for at least some projects. Representative review excerpt: "I wanted to wait until after it rained to see if there were any obvious roof problems before submitting this review, well it has rained, and to the untrained eye..."

Helpful guidance after the job. A few customers describe friendly follow-up and patient explanations about options, pricing, or what to expect after installation. This points to at least some support beyond the initial build phase. Representative review excerpt: "He's a very friendly guy who responded quickly to all my inquires and patiently guided me through all my product options and each component of the pricing."

Warranty and leak follow-up complaints. Other reviewers report unresolved leaks, trouble getting warranty help, or difficulty getting records and repairs addressed after completion. These complaints make long-term support the weakest area in the review set. Representative review excerpt: "We had a 30 year warranty on our roof and san diego roofing will not honor the warranty i called them several times sent them copies of the receipt and..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.