Sales & proposal integrity
Sales Integrity6.9/10
Reviewers most often describe the sales process as clear, collaborative, and not pushy, with several noting careful planning and helpful system design. A smaller set of complaints points to concerns about proposal expectations and whether the delivered system matched what was originally contracted.Solar.com's composite of published customer feedback, not a customer quote
Clear, low-pressure consultations. Reviewers say the team took time to explain the process and pricing, and several describe the experience as upfront and not overly sales-driven. Representative review excerpt: "They were happy to sit down and thoroughly explain how everything works and were very upfront with pricing and availability without being pushy or “salesy”."
Thoughtful system design. Customers often report that the proposal and design work were tailored to their home, storage, or added load needs, with planning that felt detailed and practical. Representative review excerpt: "We worked with them on design, installation and set up of a solar/battery system that met all our needs and it was top notch all the way."
Contract expectation concerns. A few reviewers describe disputes over whether the installed system matched the contracted output or quote expectations, which makes this category more mixed than strongly positive. Representative review excerpt: "Again thgey have ignored this shortfall and refused to install more panels to meet the contracted output."
Price & financing transparency
Price Transparency6.9/10
Feedback on pricing and financing is generally positive, especially around rebate support and helping customers understand timing around incentives. At the same time, a small number of reviews raise concerns about unexpected bill changes or pricing-related surprises after installation.Solar.com's composite of published customer feedback, not a customer quote
Rebate and incentive guidance. Reviewers say Sandbar helped with rebate paperwork, app setup, and incentive timing, including moving quickly when deadlines were approaching. Representative review excerpt: "They were communicative and quick to get to work to help us maximize rebates and incentives before they changed at the end of the year."
Helpful post-install setup. Customers also mention support after installation that included rebate submission and guidance for new system owners, which they describe as useful and hands-on. Representative review excerpt: "Their assistance goes us above and beyond and thanks to the post set up walk through visit, it includes submitting rebates, setting up the app and answering all our new-to-Solar..."
Billing surprise watch-out. A few reviewers report concern about costs or bill changes after activation, suggesting that final savings or ongoing charges did not always match expectations. Representative review excerpt: "the day that the solar panels were turned on our electric bill DOUBLED!!."
Communication & coordination
Communication7.7/10
Most reviewers describe strong communication, quick responses, and organized coordination across design, installation, and follow-up. The complaint pattern is limited, but a few reviews mention delays getting issues resolved or needing repeated follow-up to reach a fix.Solar.com's composite of published customer feedback, not a customer quote
Responsive project support. Reviewers frequently say the team stayed responsive and helpful throughout the process, with follow-through that continued after the install was complete. Representative review excerpt: "We have been very happy with the process and end result, and it feels good to shop local knowing they offer rapid and responsive support when needed."
Hands-on coordination. Several customers describe the company as coordinating closely across steps like design, setup, rebates, and new equipment additions. Representative review excerpt: "Their assistance goes us above and beyond and thanks to the post set up walk through visit, it includes submitting rebates, setting up the app and answering all our new-to-Solar..."
Follow-up can take persistence. A small number of reviewers report that some issues required repeated calls or multiple visits before they felt resolved. Representative review excerpt: "IT TOOK MANY WEEKS OF CALLING AND VISITNG THE STORE to get this fixed."
Timeline reliability
Timeline Reliability7.0/10
Timeline feedback is strongly positive, with reviewers describing projects that met deadlines, moved quickly once permits were in hand, or even finished ahead of schedule. Complaints are not reflected in the score tallies for this category, so the overall picture is one of reliable scheduling and activation.Solar.com's composite of published customer feedback, not a customer quote
Deadline-sensitive installs. Customers say the team worked within tight timelines and helped them meet important project dates. Representative review excerpt: "I was on the verge of losing my agreement entirely if I didn't have a system installed by April 10th of this year."
Permitting and completion progress. Reviewers describe permit delays as external friction, but say Sandbar moved quickly once approvals came through and completed the work promptly. Representative review excerpt: "Getting the permits (Coastal Development and building permits) was a bit of a nightmare but once obtained (in mid Nov), Sandbar jumped on the project and completed it on Dec."
Schedule flexibility. Some reviewers report that the project finished ahead of the original window when openings were available in the schedule. Representative review excerpt: "We were able to exceed our install window by about 8 weeks due to an opening in the schedule which was great."
Workmanship & site care
Workmanship7.6/10
Reviewers consistently describe the installation crew as professional and the finished work as clean and well executed. Praise centers on system layout, installation quality, and careful setup, with no meaningful complaint pattern in the evidence provided.Solar.com's composite of published customer feedback, not a customer quote
Clean finished installs. Customers often describe the installation as tidy, attractive, and well put together. Representative review excerpt: "The installation is so clean and really beautiful (I think)."
Professional execution. Several reviewers say the install and setup were handled smoothly and that the final result met their needs. Representative review excerpt: "We worked with them on design, installation and set up of a solar/battery system that met all our needs and it was top notch all the way."
Well-sized system design. Reviewers also mention help with sizing and design, including systems built around their home’s requirements. Representative review excerpt: "They helped us design, size, and install a great solar system for our house - 17 panels and one battery."
Long-term support & performance
Long-Term Support7.0/10
Post-install feedback is mostly positive, with reviewers describing solid production, monitoring help, and quick commissioning after utility sign-off. A small number of complaints mention performance not matching expectations, so this area reads positive overall but not flawless.Solar.com's composite of published customer feedback, not a customer quote
Strong post-install setup. Reviewers say the team helped with app downloads, monitoring, and other early system-use questions after the install was finished. Representative review excerpt: "He helped me download the two apps used to control and monitor the system and gave me a much-needed tutorial on their use."
Good production results. Customers report that their systems produced as expected and that their electric bills went down after installation. Representative review excerpt: "I generate as much power as they were predicting in my electric bill has gone down considerably since installation me and my wife even got to go on a special..."
Output concern watch-out. One reviewer reports that the system did not produce to the expected level, which suggests occasional dissatisfaction with long-term performance. Representative review excerpt: "Thge system is supposed to be 9 kWh, but has never produced this."
How this is built: category scores and summaries weigh the company's full published rating record (64 Google reviews averaging 4.9 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.