Rooms Covers N Solar Reviews

Reviewers most often describe a sales process that was helpful, flexible, and clear about options. At the same time, a meaningful minority report pressure during quoting, disputes over what was included, and frustration with how some project expectations were set.Solar.com's composite of published customer feedback, not a customer quote

Helpful quoting and revisions. Several reviewers say the initial quote process was straightforward and that revisions were handled smoothly. Some also note that staff discussed site conditions and options before moving forward. Representative review excerpt: "From the initial quote (with revisions), to the construction process and completion we were very happy."

Clear expectations for some projects. A number of reviewers say permit timing, materials, and other steps were explained upfront so the proposal matched the project timeline. Representative review excerpt: "The permit approval and delivery of materials took about six weeks but this was expected and was explained upfront."

Pressure and quote disputes. Some reviewers describe feeling pushed during sales or surprised by quote details later in the process, including added items and pricing questions.

Feedback on pricing and financing is mixed to negative overall.Solar.com's composite of published customer feedback, not a customer quote

Added costs and payment frustration. Other reviewers report concerns about quote changes, forgotten line items, and difficulty getting follow-up after full payment or when issues arose. Representative review excerpt: "He came back today so we can do the paperwork and then he hits me with, "

Transparent about scheduling in some cases. A smaller set of reviewers say delays or scheduling waits were explained in advance, which helped set expectations around timing and payment-related planning. Representative review excerpt: "There was a bit of a wait to get our patio cover installed, but they were upfront about it and told us when they have us on the the schedule."

Pricing pricing for some customers. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Their price was very competitive, and quality of work was very good."

Reviewers frequently describe strong day-to-day communication, with staff giving updates and keeping projects moving. Still, some reviews mention dropped calls, weak handoffs, and frustration when coordination broke down during problem resolution or correction work.Solar.com's composite of published customer feedback, not a customer quote

Frequent updates during the project. Many reviewers say they were kept informed about who would be on site and when each step would happen. Several also describe timely calls and confirmation of appointments. Representative review excerpt: "Throughout the project I was kept informed as to when and who would be completing each step of the project."

Responsive and easy to work with. Some reviewers say the team was communicative and professional throughout the process, including when discussing site conditions and project options. Representative review excerpt: "Excellent communication, the quality of the work was outstanding."

Communication breakdowns on issues. A smaller set of reviewers report being handed off between staff, having calls go unanswered, or needing to press for corrections after installation. Representative review excerpt: "When I called to discuss with the gm, he pawned me off on his employees and quit taking my phone calls."

Timeline feedback is mixed and leans cautious. Reviewers often say work moved as expected or even ahead of schedule, but others report long waits tied to permits, materials, inspections, or scheduling delays.Solar.com's composite of published customer feedback, not a customer quote

Some projects finished on time. Several reviewers say the crew arrived as scheduled and completed the build within the stated timeline. Others note that the company handled permits and specifications without added hassle. Representative review excerpt: "Also, the install team was on time daily and finished the build per the stated timeline."

Delays were sometimes explained upfront. A number of reviewers describe waits for permit approval or materials, but say those delays were communicated in advance. In some cases, customers say the project timing was still manageable because expectations were set early. Representative review excerpt: "The permit approval and delivery of materials took about six weeks but this was expected and was explained upfront."

Long waits and permit problems. Other reviewers describe extended delays, scheduling slippage, or disputes around permitting and inspection readiness. These complaints show up often enough to be a real part of the timeline picture. Representative review excerpt: "Finally they pushed the the permit through by falsifying what was actually being built (meaning it is not city approved)."

This is the strongest area in the review set. Most reviewers describe professional crews, careful installation, and good cleanup, though a smaller group reports workmanship defects, damage, or fixes that needed follow-up.Solar.com's composite of published customer feedback, not a customer quote

Professional crews and clean work sites. Many reviewers say the installers were professional, polite, and careful with the work area. Some specifically mention debris removal, cleanup, and respectful handling of surrounding property. Representative review excerpt: "Overall, the crew was professional, kept the workspace clean, and handled my patio furniture with care, removing debris, trash and scratches."

High marks for installation quality. Reviewers often praise the crew’s skill and say the finished patio covers met expectations. Several comments highlight knowledgeable installers who adjusted the build to the site. Representative review excerpt: "Everyone we dealt with was professional, polite and highly knowledgeable"

Some workmanship complaints. A smaller set of reviews report leaks, repeated tear-downs, damaged materials, or unfinished cleanup. These issues are not the dominant theme, but they are material enough to note. Representative review excerpt: "During their time here ( which was nearly a month start to finish) they had to tear down my patio twice and rebuild, they left random hardware on the grass..."

Post-install feedback is mixed and somewhat weaker than the installation reviews. Some customers report good long-term performance or helpful troubleshooting, while others describe difficulty getting warranty help or follow-up after leaks and other defects.Solar.com's composite of published customer feedback, not a customer quote

Some systems performed well over time. A number of reviewers say their covers or related components have continued working well after installation. A few also mention helpful troubleshooting that resolved an issue without major service. Representative review excerpt: "They installed my beautiful patio cover 10yrs ago with lighting and fans."

Helpful support in some cases. Some reviewers describe customer service staff or technicians as responsive after the install and say concerns were handled reasonably. Representative review excerpt: "We've been very pleased with our cover and all the customer service staff, workers and technicians involved in its installation."

Warranty and repair complaints. Other reviewers report trouble getting support for leaks, repairs, or expired-warranty issues. These complaints suggest post-install service is less consistent than the installation itself. Representative review excerpt: "Fast forward to today and when I called and spoke with Brittany for warranty service due to leaks sustained from the recent rains, I was told that "

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.