Sales & proposal integrity
Sales Integrity8.1/10
Reviewers generally describe the sales and proposal process as clear, flexible, and well explained. Praise centers on upfront explanations, thoughtful design choices, and quotes that matched expectations, while a small number of reviewers report responsiveness and area-code knowledge issues.Solar.com's composite of published customer feedback, not a customer quote
Upfront explanations. Reviewers frequently say the company explains the process clearly, provides a solid quote, and sets expectations before work begins. Representative review excerpt: "They explain everything up front, provide a good quote and an installation date, then install everything on time and for the price quoted."
Flexible design and value. Some reviewers describe the proposals as adaptable, with options that fit their needs and, in their view, offered strong equipment and power for the quote. Representative review excerpt: "Save a lot was the most flexible with their design and while their quote was the middle quote it provided more battery storage and 1/3 more power."
Sales follow-through watch-out. A small number of reviewers report delayed responses or gaps in understanding local requirements, which affected their experience with the proposal process. Representative review excerpt: "My sales guy stopped responding for weeks at a time."
Price & financing transparency
Price Transparency7.3/10
At the same time, a few reviewers describe concerns around timing, deposits, or costs that were not fully resolved as expected.Solar.com's composite of published customer feedback, not a customer quote
Pricing bid value. Reviewers often say the pricing was attractive for the equipment and design offered, and some describe selecting the company because the bid compared well on value.
Clear cost discussions. Some reviewers say the company took time to explain the implications of design choices and helped them understand what they were agreeing to before moving forward. Representative review excerpt: "They reached out personally, after collecting the information they needed, to make sure I understood all consequences of choices made."
Cost and payment watch-out. A smaller set of reviewers report concerns about payment timing, refund or service follow-through, and other cost-related issues after the project moved ahead. Representative review excerpt: "They finished the install, collected money, then disappeared, leaving us to deal with PTO."
Communication & coordination
Communication8.3/10
Communication and coordination are rated positively overall, with many reviewers describing responsive, hands-on project management and helpful follow-up. Still, a minority report difficulty getting callbacks or getting later service requests addressed.Solar.com's composite of published customer feedback, not a customer quote
Proactive follow-up. Several reviewers say the team stayed engaged during and after installation, including spotting issues early and reaching out before the customer noticed a problem. Representative review excerpt: "After installing, they were watching the system stats, noticed something was off, and called the manufacturer proactively to resolve the issue (before I even noticed anything was wrong)."
Hands-on project ownership. Reviewers also describe the project manager and crew as organized and technically capable, with clear handoffs during the job. Representative review excerpt: "The installation team was 4 people: An electrician, two technicians and Chris O, the project manager (who is also very technically capable)."
Response delays. A few reviewers report slow replies or difficulty reaching the company when they needed post-install support or service coordination. Representative review excerpt: "10 days later with no reply, I tried to call and got an answering service who said someone would call me back that day."
Timeline reliability
Timeline Reliability8.1/10
Most reviewers describe the company as reliable on scheduling, permitting, and installation timing. The main complaints involve post-install handoff and a small number of communication delays that affected activation or follow-up.Solar.com's composite of published customer feedback, not a customer quote
On-schedule delivery. Reviewers often say the company set realistic dates, met them, and kept the project moving through permits and installation. Representative review excerpt: "They explain everything up front, provide a good quote and an installation date, then install everything on time and for the price quoted."
Permitting and coordination pace. Some reviewers note that paperwork and coordination with local agencies moved quickly and stayed on track once the project began. Representative review excerpt: "I said yes mid February, all the documents for my HOA where provided within three weeks, save a lot interface with pge and city and stuck with their two day..."
Activation follow-through watch-out. A small number of reviewers describe delays after installation, including trouble getting final steps handled or getting a response when they needed it. Representative review excerpt: "They finished the install, collected money, then disappeared, leaving us to deal with PTO."
Workmanship & site care
Workmanship8.5/10
Workmanship feedback is strongly positive overall, with many reviewers praising professional crews, careful work, and respectful treatment of the home. A few reviewers mention installation-related issues or site impacts that needed attention after the job.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Reviewers frequently describe the installation team as timely, respectful, and careful during the job. Representative review excerpt: "From estimate to completion John, his son and the crew were professional, timely and a pleasure to do business with."
Attention to the home. Several reviewers say the crew handled inspections well and treated roofs and property with care during installation. Representative review excerpt: "They did a great job, very professional, handled all the inspections, answered all our questions, and were very careful and respectful of our brand new roof."
Site issue watch-out. A small number of reviewers report installation-related concerns, including hardware follow-up or site issues that they felt should have been addressed more fully. Representative review excerpt: "I went ahead and called the field techs supervisor and I was told that indeed the emergency shut down switch does need to be installed and it should be by..."
Long-term support & performance
Long-Term Support8.9/10
Long-term support and system performance are among the strongest-reviewed areas. Reviewers commonly say systems are working well and that the company has been helpful with monitoring or follow-up when issues came up, though a few customers describe difficulty getting post-install repairs handled.Solar.com's composite of published customer feedback, not a customer quote
System performance feedback. Many reviewers say their systems are working well and delivering the expected results after installation. Representative review excerpt: "They were communicative, showed up on time, did a beautiful job, and our system is working wonderfully."
Proactive monitoring and service. Some reviewers describe the team noticing issues early, checking system data, and helping resolve problems after turn-on. Representative review excerpt: "After installing, they were watching the system stats, noticed something was off, and called the manufacturer proactively to resolve the issue (before I even noticed anything was wrong)."
Repair follow-up watch-out. A few reviewers report trouble getting warranty or repair requests addressed, including follow-up on damaged or underperforming equipment. Representative review excerpt: "I've been trying to reach them to get a cracked panel replaced."
How this is built: category scores and summaries weigh the company's full published rating record (46 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.