Scudder Solar Electrical Energy Systems Reviews

Reviewers most often describe the sales process as helpful and generally clear, especially around proposal guidance and rebate/program sign-up. At the same time, a meaningful minority report that parts of the sales pitch or proposal expectations were not clear enough, so this category lands in mixed territory.Solar.com's composite of published customer feedback, not a customer quote

Helpful proposal guidance. Several reviewers say the sales team was helpful in getting them through the process and keeping the proposal aligned with what they needed. Representative review excerpt: "They are up to date with pg&e requirements and very helpful with signing up to the rebate programs."

Clearing up proposal language. Some reviewers note that when wording in the proposal needed correction, it was addressed voluntarily rather than left unresolved. Representative review excerpt: "There was a little problem in the language of their proposal which was corrected voluntarily."

Expectations not fully clear. A smaller set of reviewers report that important parts of the sales pitch or follow-through were not explained clearly enough and left them wanting better upfront detail. Representative review excerpt: "That part of the sales pitch needs to be made absolutely clear for future customers."

Feedback on pricing and financing is mixed, with some reviewers describing good price-value communication and others flagging rebate timing or expectations that did not line up with what they were told. The complaint pattern centers on deposits, reimbursement timing, and incentive access rather than broad pricing confusion across every review.Solar.com's composite of published customer feedback, not a customer quote

Positive value impressions. Some reviewers describe the company as straightforward on price and equipment, and say the overall package felt reasonable for the work delivered. Representative review excerpt: "Very good communication, price, equipment, and quality of installation."

Good communication on cost context. A few reviewers pair favorable comments on price with responsiveness and on-time work, suggesting the pricing discussion felt acceptable when tied to the project experience. Representative review excerpt: "it is so rare these days to find a company that does a fine job of staying in touch, showing up on time, completing the job well, and being thoughtful."

Rebate timing concerns. Other reviewers report problems with rebate timing or rebate eligibility, saying the process did not line up with what they expected after purchase. Representative review excerpt: "We were dismayed, however, to discover that the rebates so enthusiastically talked about were not actually possible for us to receive."

Reviewers frequently describe the team as responsive and coordinated, especially on projects with many moving parts. Still, a smaller group reports weak follow-up, missed responses, or poor customer service when issues needed attention.Solar.com's composite of published customer feedback, not a customer quote

Strong cross-team coordination. Several reviewers say the company managed complicated projects involving multiple agencies or vendors and kept the process moving. Representative review excerpt: "It was a very complicated project w/ many moving parts involving the utility company, the County planning department, Fire department, Tesla, and Scudder."

Consistent updates. Many reviewers say they were kept informed throughout the project, with communication that felt timely and clear. Representative review excerpt: "So amazingly EVERY TEAM had provided such high quality, professional, consistent, services, clear, timely, friendly and cheerful communications with us!"

Follow-up gaps. Some reviewers report repeated requests for information or issue resolution that were not answered as quickly as they expected. Representative review excerpt: "The application is now in, but it would have been nice if the people in the office could have responded to our repeated request to send us the statement since..."

Most reviewers describe the schedule as dependable, with permits, appointments, and installation handled on time or at least managed closely. The smaller set of complaints points to delays that affected application steps or required extra follow-up, so reliability looks generally solid but not flawless.Solar.com's composite of published customer feedback, not a customer quote

On-time delivery. Several reviewers say the job was completed on time and that the company kept the project moving through the expected steps. Representative review excerpt: "They communicated well, each step of the way and Got the job done well and on time."

Permit and scheduling handling. Reviewers also praise the way appointments, permits, and scheduling were handled together, which reduced the burden on the customer. Representative review excerpt: "They handle all the issues, appointments, permits, scheduling, and installation, and kept me informed."

Delays affecting next steps. A few reviewers describe delays that caused complications in application or activation timing and required additional contact to move things forward. Representative review excerpt: "This delay caused us to lose the original link to the Tesla application form and we had to contact Tesla to get a new application number."

This is one of the stronger areas in the review set. Reviewers overwhelmingly describe the crews as professional, careful, and high quality, with only rare concern surfacing about licensing-related expectations in one review.Solar.com's composite of published customer feedback, not a customer quote

Professional, high-quality crews. Many reviewers say the installation teams were professional, conscientious, and delivered clean workmanship. Representative review excerpt: "So amazingly EVERY TEAM had provided such high quality, professional, consistent, services, clear, timely, friendly and cheerful communications with us!"

Well-handled installation process. Reviewers also describe the crews as organized and capable of managing the installation alongside the rest of the project. Representative review excerpt: "They handle all the issues, appointments, permits, scheduling, and installation, and kept me informed."

Rare licensing concern. One negative review raises a concern about licensing, but it appears as a singular complaint rather than a broad pattern in the workmanship feedback. Representative review excerpt: "I am not sure how they can be legally be in business selling solar equipment with only a roofing license?"

Post-install feedback is mostly positive, with reviewers describing strong system output, helpful monitoring, and support after activation. Complaints are present but limited, and they focus on expectations around true-up or rebate-related timing rather than widespread service problems.Solar.com's composite of published customer feedback, not a customer quote

Strong system performance. Several reviewers say the system performs well and that monitoring tools help them stay informed after installation. Representative review excerpt: "I love not paying for electricity - the panels work great and the app keeps me informed on their performance."

Helpful post-install support. Reviewers also note that the team stayed engaged after the sale, including support around utility requirements and the post-install process. Representative review excerpt: "They are up to date with pg&e requirements and very helpful with signing up to the rebate programs."

Expectation gaps after activation. A few reviewers report that post-install billing or annual true-up outcomes did not match what they say they were told before purchase. Representative review excerpt: "I have asked Scudder Solar to tell me why my annual true up was not just several dollars as I was lead to believe before I purchased the system."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.