Sales & proposal integrity
Sales Integrity6.0/10
Reviewers give a mixed picture of the sales process. Many describe knowledgeable, helpful consultations with little or no pressure, while others report pushy outreach, unclear expectations, or quotes that did not match what they thought had been discussed.Solar.com's composite of published customer feedback, not a customer quote
Helpful, low-pressure consultations. Several reviewers describe sales staff as informative and easy to work with, and some say they did not feel pressured during the decision process. Representative review excerpt: "Adam from Sales was super knowledgeable and helpful in my decision making process and I never felt pressured."
Clear concerns about pressure or expectations. Other reviewers report pushy outreach or say the proposal and verbal expectations did not line up with what they understood would happen. Representative review excerpt: "Sales person keeps coming to my house being pushy."
Affordability was sometimes better than expected. A few reviewers say the initial consultation helped them understand the system could be more accessible than they expected. Representative review excerpt: "I was uncertain if we could afford it when we went into the initial consultation and I was really pleasantly surprised that it's way more accessible than most people would..."
Price & financing transparency
Price Transparency6.4/10
Feedback on pricing and financing is somewhat positive but uneven. Reviewers often mention helpful guidance through financing and loan paperwork, though some raise concerns about high quotes, refunds, or other price-related frustrations.Solar.com's composite of published customer feedback, not a customer quote
Financing guidance was a strength. Several reviewers say the office helped them navigate financing and paperwork, and that staff stayed available during the process. Representative review excerpt: "Adam Hurley and all the office staff were extremely communicative, very helpful with navigating our GoGreen loan, and continue to be available at the drop of a hat if we..."
Some reviewers questioned pricing and refunds. Other reviewers report concerns about quoted costs, parts pricing, or delays in getting money back after payment. Representative review excerpt: "Tried to return them and I had to wait three days for the owner to write me a refund check after I paid in cash."
Some customers felt the terms were manageable. A few reviewers say they started financing after the initial inquiry and felt the process was straightforward. Representative review excerpt: "We inquired with Six Rivers Solar in July of this year 2024, we started the process of paper work and financing in August."
Communication & coordination
Communication7.6/10
Communication is one of the stronger themes in the review set. Most reviewers describe responsive office staff, helpful follow-up, and good coordination across the project, though a smaller set report missed messages, no-shows, or unresolved issues.Solar.com's composite of published customer feedback, not a customer quote
Responsive office and follow-up. Many reviewers say staff were communicative, helpful, and quick to follow up when questions or issues came up. Representative review excerpt: "Adam Hurley and all the office staff were extremely communicative, very helpful with navigating our GoGreen loan, and continue to be available at the drop of a hat if we..."
Some coordination failures were reported. A smaller number of reviewers describe missed appointments or slow responses, including cases where they say they were not contacted back. Representative review excerpt: "Miguel's wife called to confirm the morning of the appointment, and Miguel did not show up and we have never received a call since then."
Issues were sometimes addressed promptly. Other reviewers say the company came out quickly to address concerns after installation or service questions. Representative review excerpt: "I did have some issues and they came out promptly to address."
Timeline reliability
Timeline Reliability7.5/10
Timeline feedback is mostly positive, with many reviewers saying the company moved work along at a reasonable pace and kept projects on track. There are still isolated complaints about missed appointments or unfinished follow-up work.Solar.com's composite of published customer feedback, not a customer quote
Projects were often described as moving quickly. Reviewers frequently say appointments, paperwork, or installation steps were completed promptly and with good pacing. Representative review excerpt: "Great customer service from the office and the follow up team."
A few customers reported missed or unfinished visits. Some reviewers say an appointment was missed or that a job was not finished when expected. Representative review excerpt: "Miguel's wife called to confirm the morning of the appointment, and Miguel did not show up and we have never received a call since then."
Scheduling updates were sometimes reliable. Other reviewers say the team set appointments quickly and kept the process moving without much delay. Representative review excerpt: "I was uncertain if we could afford it when we went into the initial consultation and I was really pleasantly surprised that it's way more accessible than most people would..."
Workmanship & site care
Workmanship7.9/10
Installation feedback trends positive. Reviewers commonly describe fast, professional work, clean job sites, and crews that completed the install neatly, with only an isolated complaint about follow-up repairs or cleanup.Solar.com's composite of published customer feedback, not a customer quote
Fast, quality installation work. Reviewers often describe the installation as quick and well done, with crews handling the work professionally. Representative review excerpt: "The install was fast and quality work."
Clean job sites were noted. Several reviewers say the crew set things up cleanly and left the site in good shape. Representative review excerpt: "They were able to set it up quickly and cleanly."
One cleanup/repair complaint appeared. A small number of reviewers mention unfinished repair or cleanup work after installation. Representative review excerpt: "Unfortunately, I paid him in advance to come back and fix the leak along with cleaning up the seams."
Long-term support & performance
Long-Term Support7.5/10
Post-install support is generally viewed positively, especially when reviewers needed help with monitoring, system questions, or follow-up service. Still, a few reviews describe unresolved support issues or repairs that were not completed as expected.Solar.com's composite of published customer feedback, not a customer quote
Post-install help was often available. Reviewers say staff remained responsive after installation and helped with system questions, monitoring, or troubleshooting. Representative review excerpt: "Great customer service from the office and the follow up team."
Monitoring and setup support stood out. Some reviewers mention help reconnecting monitoring systems or updating equipment after the system was already running. Representative review excerpt: "Special kudos to Jonah who spent an hour updating the firmware and reconnecting me to mysolaredge to monitor our solar production."
A few service issues stayed unresolved. Other reviewers report ongoing support or repair problems after the initial install. Representative review excerpt: "However problem with my wireless communication system not fixed."
How this is built: category scores and summaries weigh the company's full published rating record (72 Google reviews averaging 4.6 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.