Slingshot Power Reviews

Reviewers give Slingshot Power a mixed read on sales and proposal quality.Solar.com's composite of published customer feedback, not a customer quote

Helpful quoting and engagement. These comments suggest the initial presentation can land well with customers looking at multiple options. Representative review excerpt: "Lots of engagement when selling the service and installing."

Proposal and financing concerns. Other reviewers describe confusion or disappointment after signing, including concerns about financing explanations and payment timing. The complaints center on whether the original sales pitch matched what happened later in the process. Representative review excerpt: "Slingshot sales rep convinced me to pay $3500 to bring my interest rate down, which I later came to find out that it was a total lie after I spoke..."

Post-sale expectations not met. A separate complaint pattern describes customers paying early and then encountering delays or a process that did not match the original schedule. This points to a gap between the proposal stage and delivery stage for some reviewers. Representative review excerpt: "They took no time in collecting my money for a solar install, however after that there were so many delays that 3 weeks after my initial install date I decided..."

Feedback on pricing and financing is mixed, with a few reviewers describing good pricing while others report problems around deposits, promised rebates, and follow-through on money-related commitments. The review pattern suggests that financial clarity is an area where some customers felt unsupported after the sale.Solar.com's composite of published customer feedback, not a customer quote

Deposit and refund complaints. Other reviewers report difficulty getting deposits returned after canceling, along with delays or repeated promises when asking about money owed back. The concern is less about the quoted price and more about what happened after payment. Representative review excerpt: "This place is horrible; we called to cancel and have been waiting for a month and there was no refund of our deposit."

Promised incentive timing issues. Reviewers also mention promised rebates or referral payments that were not received when expected. These complaints focus on timing and follow-through rather than the upfront proposal itself. Representative review excerpt: "We referred our neighbor and instead of giving us $500 as promised, they just constantly tell you they just put it in the mail."

Pricing price reports. Some reviewers say the price looked favorable at the time of purchase. These comments are mostly about the initial offer rather than the full payment or refund process. Representative review excerpt: "Good price but very poor after sales support."

Communication is one of the weakest areas in the review set. Reviewers repeatedly describe slow replies, missed handoffs, and long stretches without updates, including during active projects and after issues came up.Solar.com's composite of published customer feedback, not a customer quote

Hard to reach after the sale. A common complaint is that calls and messages went unanswered or were only met with delayed follow-up. Reviewers say the company often became difficult to reach once a project was underway. Representative review excerpt: "It’s been such a bad experience with them , they hardly respond to your calls or messages and haven’t done anything so far which has been productive ."

Responsibility passing between staff. Some reviewers describe confusion over who owned next steps, with different contacts passing issues back and forth. That created frustration when customers were waiting for a clear update or action. Representative review excerpt: "Paul and Nadine keep punting things on each other and no response for weeks regarding text messages and calls."

Limited response after issues arise. Several comments say the communication problem continued after installation, including during service or billing follow-up. Reviewers report unanswered emails and repeated waiting for promised callbacks. Representative review excerpt: "They completely stopped responding my email."

Timeline feedback trends negative, even though there is one positive signal in the review set. Reviewers most often describe permitting delays, missed service visits, and installations or fixes taking longer than expected.Solar.com's composite of published customer feedback, not a customer quote

Permit and activation delays. Reviewers report waiting months for permits or activation-related steps after installation. The pattern suggests that the handoff from install to approval and follow-up can stall for some customers. Representative review excerpt: "Got the solar installed with them and even 4 months still waiting for city permit."

Missed appointments and repeated rescheduling. Other complaints describe repeated schedule changes, technicians not showing up, or parts taking too long to be installed. These reviews point to unreliable completion timing once a project is already in motion. Representative review excerpt: "Every other week they schedule someone to fix it, either they don’t show up or if they do they have no idea what to do."

One positive selection experience. A small number of reviewers describe a smooth decision process and did not raise schedule concerns in their comments. This is the strongest positive note in the timing category. Representative review excerpt: "I contacted multiple solar companies and after all the consultations were complete, I chose Slingshot."

Most workmanship comments are positive, but the sample is small. Reviewers mention professional work and solid installation quality, while one complaint raises concerns about cleanup and site damage being left for the customer to address.Solar.com's composite of published customer feedback, not a customer quote

Professional installation reports. Some reviewers describe the crew’s work as professional and the overall installation as good. These comments suggest the physical install itself was satisfactory for those customers. Representative review excerpt: "They have done very good professional job."

Positive equipment and quote experience. A separate reviewer tied a favorable quote to better panels and a strong overall impression. While not a direct workmanship review, it reinforces a generally favorable view in the installation-related feedback. Representative review excerpt: "Andy's quote came in lower than the other 3, while offering better panels."

Cleanup and repair concerns. One reviewer says they were left to deal with broken roof tiles, stucco damage, and permit issues after the work was done. That points to at least one site-care complaint in the installation process. Representative review excerpt: "They make you run around for everything - for fixing broken roof tiles, fixing the hole they created in the stucco, city permit etc."

Post-install support is a recurring concern in the reviews. Customers report systems not producing, inverter or panel issues, and difficulty getting warranty or monitoring help after the initial installation was complete.Solar.com's composite of published customer feedback, not a customer quote

System production problems. Several reviewers say their systems stopped producing energy or were not working as expected after installation. These comments focus on ongoing performance rather than the original install day. Representative review excerpt: "Our system is not producing any energy since September, and I contacted the installer Slingshot power ."

Warranty service delays. Other reviewers report trying for months to get warranty help or a repair response. The recurring issue is a lack of timely follow-through once service is needed. Representative review excerpt: "Been trying to get warranty service on several bad panels for months but no phone call, text or e-mail ever gets a response."

Monitoring and repair support complaints. Reviewers also mention trouble getting help with monitoring, inverter problems, or parts that needed attention under warranty. The feedback suggests support after turn-on can be inconsistent. Representative review excerpt: "So far Nadine Marcias and Paul Sherer never really help to get the warranty and monitor service."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.