Sales & proposal integrity
Sales Integrity7.3/10
Reviewers describe SLS ELECTRIC’s sales process as straightforward and low-pressure, with quotes that matched expectations. The sampled feedback is uniformly positive, so no meaningful complaint pattern appears in this category.Solar.com's composite of published customer feedback, not a customer quote
Clear, honest quoting. Reviewers say the quote process felt direct and honest, with pricing and scope presented clearly before work began. Representative review excerpt: "Sergio gave honest quotes and he and his team did excellent work installing our attic fans and insulation."
Responsive initial visit. Some reviewers note that the company was able to provide a quote quickly and move ahead without confusion about the proposal. Representative review excerpt: "Sergio, I believe, came out to give us a quote the same day I called and was able to install it the following day."
Helpful for follow-up needs. A reviewer also says the team remained available for other services if needed, reinforcing a service-oriented sales experience. Representative review excerpt: "Available to help with any other services if needed."
Price & financing transparency
Price Transparency6.8/10
Feedback on pricing and financing is positive in the small sample reviewed. Customers describe the process as straightforward, and the evidence set does not surface surprise-cost complaints or other pricing disputes.Solar.com's composite of published customer feedback, not a customer quote
Upfront pricing experience. Reviewers say the quote and installation process felt clear and easy to understand from the start. Representative review excerpt: "Sergio, I believe, came out to give us a quote the same day I called and was able to install it the following day."
Scheduling without pricing friction. Another reviewer notes the company worked around the customer’s schedule, which is presented alongside a positive experience with the overall transaction. Representative review excerpt: "They worked around our schedule to get it installed and their crew did an amazing job."
Communication & coordination
Communication7.5/10
Reviewers consistently describe strong communication, with timely responses, clear updates, and smooth coordination across the project. The sampled feedback does not show a notable complaint pattern, so this area reads solidly positive.Solar.com's composite of published customer feedback, not a customer quote
Timely, respectful communication. Reviewers say updates were timely and the team was respectful and easy to work with throughout the project. Representative review excerpt: "He communicated in a timely manner and he and his team were hard working and respectful."
Clear ownership of the process. Customers report that the owner stayed communicative, answered questions, and kept the project moving with little back-and-forth. Representative review excerpt: "The owner was extremely communicative throughout the entire process and took the time to answer all of my questions."
Permitting coordination handled well. One reviewer specifically says permit coordination was handled cleanly and without hassle. Representative review excerpt: "He operates with the precision of a surgeon, his timelines are accurate, communication free flowing, and permit coordination is clean without any hassle for us."
Timeline reliability
Timeline Reliability7.2/10
Timeline feedback is positive, with reviewers describing quick turnaround and dependable scheduling. Permitting and coordination are also reported as smooth in the evidence set, and no complaint pattern appears in the sample.Solar.com's composite of published customer feedback, not a customer quote
Fast start on small jobs. A reviewer says the team completed the quote and installation on a very short timeline, which suggests strong responsiveness to scheduling needs. Representative review excerpt: "Sergio, I believe, came out to give us a quote the same day I called and was able to install it the following day."
Schedules handled well. Customers report that the crew worked around their schedule and completed the work as planned. Representative review excerpt: "They worked around our schedule to get it installed and their crew did an amazing job."
Permit process stayed on track. One reviewer says the team’s timelines were accurate and permit coordination was clean and hassle-free. Representative review excerpt: "He operates with the precision of a surgeon, his timelines are accurate, communication free flowing, and permit coordination is clean without any hassle for us."
Workmanship & site care
Workmanship7.9/10
This category is one of the strongest in the review set. Reviewers describe professional crews, careful installation, and good cleanup or restoration afterward, with no clear complaint pattern in the sampled evidence.Solar.com's composite of published customer feedback, not a customer quote
Professional installation quality. Reviewers describe the team’s work as excellent and professional, including panel upgrades and other electrical installation work. Representative review excerpt: "Sergio and his team upgraded our old 100A panel to a 200A with exceptional skill and professionalism."
Careful cleanup and restoration. One reviewer says the crew restored the premises and cleaned up after the job, including fixing disturbed areas. Representative review excerpt: "Restoring the premises to its original state and cleaning up (filling up trench, fixing the gravel walkway etc.) - A+"
Crew professionalism. Customers also say the crew did an amazing job and worked professionally around the home and schedule. Representative review excerpt: "They worked around our schedule to get it installed and their crew did an amazing job."
Long-term support & performance
Long-Term Support6.8/10
Long-term support and performance have limited evidence in the review corpus, so this category is based on only a small amount of feedback. The available review is positive, but there is not enough evidence to draw strong conclusions about warranty support, monitoring, or repair follow-through.Solar.com's composite of published customer feedback, not a customer quote
Positive early performance note. A reviewer mentions equipment functioning as expected after installation, which points to a satisfactory immediate post-install experience. Representative review excerpt: "I had, ceiling exhaust, light and heater, however all run same time instead of separate buttons."
Limited post-install evidence. The review set offers little direct feedback on warranty service or longer-term support, so this area remains less certain than the others. Representative review excerpt: "I had, ceiling exhaust, light and heater, however all run same time instead of separate buttons."
How this is built: category scores and summaries weigh the company's full published rating record (26 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.