Sol R Us Electrical Reviews

Reviewers generally describe the sales process as clear, respectful, and helpful, with several noting that the team helped shape a system that fit their needs. The main complaint pattern is limited but centers on changing offers and proposal churn, so the section reads positive overall with a small watch-out around consistency.Solar.com's composite of published customer feedback, not a customer quote

Helpful initial guidance. Reviewers say the sales team was friendly and helpful in explaining options and finding the right system fit. Several customers describe the proposal process as straightforward and respectful. Representative review excerpt: "Our sales rep, Daniel, was super friendly, respectful and helpful in finding the right system for us."

Respectful, low-pressure approach. Some reviewers say their initial consultation gave them enough confidence to move forward because the team came across as honest and deadline-aware. These comments focus on clarity and professionalism during the proposal stage. Representative review excerpt: "​If you're looking for an honest, reliable solar company that actually respects deadlines and treats your home right, look no further."

Changing offers. One reviewer describes multiple visits with different sales offers that kept changing and appeared to get lower over time. That suggests occasional inconsistency in how proposals were presented. Representative review excerpt: "And with each visit there was a different sales offers always lower and supposedly better than the last offer."

Reviews on pricing and financing are mostly positive, with many customers saying the quotes made sense and the savings expectations felt well explained. At the same time, a small number of complaints point to gaps around ongoing issue communication and some aspects of post-sale financial clarity, which keeps this category in mixed-to-positive territory.Solar.com's composite of published customer feedback, not a customer quote

Quotes felt clear. Reviewers say they were comfortable referring the company based on quotes and communication alone, suggesting the pricing discussion felt understandable up front. Some also mention asking for add-on quote details without friction. Representative review excerpt: "I was referring them before I even I had my own install completed for well over a year just based on quotes and communication."

Savings expectations. Several customers report that the system savings aligned with what they expected after installation, and some say the financial benefits became clear over time. These comments point to generally positive transparency around value and payback. Representative review excerpt: "My system has already paid for itself and the savings keep piling up as PG&E's rates continued to rise since my install in '22."

Post-sale cost concerns. A small number of reviewers raise concerns tied to equipment issues and notification gaps after the system was already operating. Those comments do not dominate the category, but they do suggest occasional frustration with how post-sale financial or service-related issues were handled. Representative review excerpt: "Our solar went off line due to equipment issues (not our fault or from neglect) and we were not notified and it was only through our true up did we..."

Most reviewers describe communication as responsive and consistent, especially during the project and service follow-up stages. The few complaints focus on missed callbacks or not being notified about an issue, so the overall picture remains strongly positive with a narrow watch-out around follow-through.Solar.com's composite of published customer feedback, not a customer quote

Responsive updates. Reviewers frequently mention steady communication throughout the process, including quick responses and clear updates. Some say this responsiveness was a major reason they felt comfortable recommending the company before their own install was even finished. Representative review excerpt: "Big thanks to Daniel for the great communication throughout the whole process."

Service follow-through. Customers also describe the team as attentive after installation, including arranging site visits quickly and handling replacement steps without much delay. These comments suggest strong project ownership when issues came up. Representative review excerpt: "They RMA'ed it, scheduled site visit quickly, and got it fixed - shout out to Daniel Rosenberg for being consistently responsive."

Missed contact issues. A small number of reviewers say they did not hear back after reaching out, or were not notified when a system issue occurred. Those reports point to occasional communication breakdowns in post-install coordination. Representative review excerpt: "I also sent an email in case the calls were not getting delivered, but still have not heard anything from the company."

Reviewers mostly say the company kept projects moving through permitting, inspections, and activation without major surprises. There are a few isolated complaints or timeline constraints, but the overall pattern is one of reliable scheduling and good planning.Solar.com's composite of published customer feedback, not a customer quote

Permitting handled smoothly. Several reviewers say the team shepherded projects through permitting and the process felt smooth from start to finish. These comments suggest solid handling of the administrative steps that can slow solar projects down. Representative review excerpt: "We bought our system ~1.5 years ago - Chris and his team did a great job shepherding the project from inception through permitting (PGE), and the process was smooth-sailing."

Deadline awareness. Customers also note that the team worked to meet construction or financial timing goals when possible, which helped projects stay aligned with their plans. In these reviews, timeline management is described as proactive rather than reactive. Representative review excerpt: "He managed to rush the project through to meet our building timeline and ensure we hit our financial goals before the tax deadline."

Limited scheduling constraints. One reviewer notes that the company could not commit to an install timeline for their project, but was upfront about that limitation during quoting. That reads as a timing constraint rather than a broad pattern, but it is worth noting. Representative review excerpt: "Although they can't install for us due to timeline, they responded promptly during quoting process and let me know they don't want to commit anything they can't guarantee which means..."

Workmanship is one of the strongest areas in the review set, with reviewers consistently praising the quality of the install and the crew’s professionalism. Comments also mention careful site handling and attention to finish details, and there are no material complaint patterns in this category.Solar.com's composite of published customer feedback, not a customer quote

Clean, polished installs. Reviewers repeatedly describe the finished work as clean and well executed. Some note attention to appearance, including details that helped the system blend in with the home. Representative review excerpt: "You can tell they take a lot of pride in the quality of the install--everything looks clean and is performing perfectly."

Professional crew care. Customers say the installers were careful with the property and used appropriate materials when making roof-related replacements. These comments suggest good on-site care and thoughtful craftsmanship. Representative review excerpt: "Sol R Us used either a roofer or someone with roofing experience to do the install, who came with a ton of extra, matching tiles to replace those few that..."

Attention to finish details. Several reviewers point to small finishing touches, such as matching exterior colors, as evidence of pride in the job. This kind of detail appears in the feedback as part of a broader workmanship theme. Representative review excerpt: "They even painted the pipes that ran along the siding up to the roof to match the color of the siding."

Most reviewers say the system performed as expected after installation and that the team was able to help with post-install questions or fixes. A few complaints mention equipment problems or communication gaps after the system was already live, so the category remains positive but not flawless.Solar.com's composite of published customer feedback, not a customer quote

Systems performing as expected. Reviewers say the system size and post-install performance generally matched expectations, with some noting strong production and backup functionality. These comments suggest the company often delivered a working setup that met the household’s needs. Representative review excerpt: "The system was absolutely sized correctly."

Useful post-install troubleshooting. Customers describe the team helping diagnose issues, coordinating with manufacturers, and making wiring adjustments when needed. That points to at least some support after turn-on, not just during the build. Representative review excerpt: "Seng was able to talk with Tigo and they informed us that 7 panels were down and over producing which in turn for safety shuts down the inverters."

Occasional support gaps. A small number of reviewers report equipment issues or systems going offline without timely notice. Those experiences suggest that post-install follow-up can be uneven when something goes wrong. Representative review excerpt: "Our solar went off line due to equipment issues (not our fault or from neglect) and we were not notified and it was only through our true up did we..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.