Sol R Us Incorporated Reviews

Reviewers mostly describe the sales process as clear, respectful, and helpful in shaping the right system. The category score sits just below 7.0, so the overall picture is positive but not strong enough to read as uniformly exceptional.Solar.com's composite of published customer feedback, not a customer quote

Helpful initial guidance. Reviewers say the sales team was friendly, respectful, and helpful in narrowing down a suitable system during the proposal stage. Representative review excerpt: "Our sales rep, Daniel, was super friendly, respectful and helpful in finding the right system for us."

Confident design coordination. Reviewers describe the team as able to coordinate around changing project needs and adjust the design when circumstances changed. Representative review excerpt: "We were getting a new roof at the time too and they were able to coordinate confidently and even optimized our energy more than originally estimated when things changed without..."

Low pressure impressions. Some reviewers say they felt comfortable enough with the consultation and proposal process to choose the company after considering other options. Representative review excerpt: "After considering several solar installation companies including Tesla and Sunrun, i decided to go with SolRUS after my initial design consultation with Chris (the owner)."

Reviewers generally describe pricing and financing discussions as understandable, with savings and billing outcomes often cited positively after installation. The main caution is that this category includes a small amount of concern, so transparency appears good for many reviewers but not perfectly consistent.Solar.com's composite of published customer feedback, not a customer quote

Clear value expectations. Reviewers describe the quoted pricing and overall value discussion as clear enough that they felt comfortable referring the company before their own installation finished. Representative review excerpt: "I was referring them before I even I had my own install completed for well over a year just based on quotes and communication."

Savings outcomes. Reviewers often point to reduced electric bills and long-term savings as evidence that the financial expectations were met after the system went live. Representative review excerpt: "Last year, my total electric bill for the year was six dollars this year."

One support-related concern. A small number of reviewers describe a problem that required follow-up support after installation, which suggests occasional friction around post-sale financial or equipment expectations. Representative review excerpt: "Just recently in April 2026, one of my Tesla wall batteries failed and I reached out to Daniel and he was super swift in getting a replacement from Tesla as..."

Reviewers consistently describe strong communication, with frequent mentions of responsiveness, follow-through, and clear updates. This is one of the more consistent strengths in the review set, and complaints appear to be rare.Solar.com's composite of published customer feedback, not a customer quote

Responsive follow-up. Reviewers say issues were addressed quickly and that the company stayed responsive when service or equipment questions came up. Representative review excerpt: "They RMA'ed it, scheduled site visit quickly, and got it fixed - shout out to Daniel Rosenberg for being consistently responsive."

Clear project updates. Reviewers describe receiving timely updates on next steps and coordination milestones, including utility-related handoffs. Representative review excerpt: "Jessica followed up with timelines and next steps from PG&E to insure a smooth finalization process."

Reliable access to staff. Reviewers also report that staff were easy to reach by phone and returned calls promptly when needed. Representative review excerpt: "If he wasn't on the job site he was always available by phone and would promptly return your calls."

Reviewers mostly describe permitting, scheduling, and project completion as smooth and well managed. The category is still a bit below the stronger operational scores, which suggests that timeline reliability is generally good but not flawless across every project.Solar.com's composite of published customer feedback, not a customer quote

Smooth permitting path. Reviewers say the team shepherded projects through permitting and other required steps without major disruption. Representative review excerpt: "We bought our system ~1.5 years ago - Chris and his team did a great job shepherding the project from inception through permitting (PGE), and the process was smooth-sailing."

Schedule coordination. Reviewers describe the company as able to coordinate around building timelines and related project deadlines. Representative review excerpt: "He managed to rush the project through to meet our building timeline and ensure we hit our financial goals before the tax deadline."

Occasional timing pressure. A small number of reviewers indicate the process could require active management to keep milestones on track, which points to occasional timing sensitivity. Representative review excerpt: "The owner, Chris, double checked everything, including layout of panels, prior to installation and was onsite throughout the entire installation."

Reviewers consistently describe careful installation work, professional crews, and attention to site appearance. Mentions of cleanup, repairs, and visual finishing detail suggest strong workmanship overall, with complaints appearing rare in the available reviews.Solar.com's composite of published customer feedback, not a customer quote

Careful installation. Reviewers say the installation team checked layout details closely and stayed onsite through the work, which gave them confidence in the process. Representative review excerpt: "The owner, Chris, double checked everything, including layout of panels, prior to installation and was onsite throughout the entire installation."

Roof and material handling. Reviewers describe crews using roofing experience on the job and bringing matching materials to address roof-related touches during installation. Representative review excerpt: "Sol R Us used either a roofer or someone with roofing experience to do the install, who came with a ton of extra, matching tiles to replace those few that..."

Clean finished appearance. Reviewers also mention cosmetic finishing details, such as matching exposed piping to the home’s siding color. Representative review excerpt: "They even painted the pipes that ran along the siding up to the roof to match the color of the siding."

Reviewers generally describe solid post-installation support, including help with questions, troubleshooting, and replacement-related follow-up. The score remains positive, though it sits closer to the middle of the higher-rated categories than the strongest category scores.Solar.com's composite of published customer feedback, not a customer quote

Ongoing support after install. Reviewers say the company continued to answer basic system questions well after the installation was complete. Representative review excerpt: "I was motivated to write this review about two years after my initial installation because they are still providing excellent support when I have basic questions, like how my solar..."

Battery and service follow-through. Reviewers report that replacement-related support and service follow-up were handled quickly when equipment issues came up. Representative review excerpt: "Just recently in April 2026, one of my Tesla wall batteries failed and I reached out to Daniel and he was super swift in getting a replacement from Tesla as..."

System setup and backup changes. Reviewers also describe the team making configuration adjustments during installation to better support home backup needs. Representative review excerpt: "The install team changed one circuit wiring so that battery array also backed up mini spilt heater in our Master Bedroom."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.