Sales & proposal integrity
Sales Integrity7.2/10
Reviewers mostly describe Solar Discovery’s sales process as straightforward, patient, and low-pressure, with several saying they received clear explanations and honest guidance about whether a project made sense. A small number of complaints mention aggressive calling, delays in getting a quote, or dissatisfaction with how proposal details were handled.Solar.com's composite of published customer feedback, not a customer quote
Clear, low-pressure guidance. Many reviewers say the team took time to explain the project and answer questions without pushing them into a decision. Representative review excerpt: "He was honest, easy to work with, and took the time to explain everything without any pressure."
Honest pricing discussions. Some customers describe the proposal process as upfront and candid, including cases where the team advised them to hold off rather than oversell the project. Representative review excerpt: "Every other company tried to sell me something in the $20,000-$30,000 range, but Ariel was upfront and honest, simply advising me to save my money."
Occasional outreach and quote frustrations. A few reviewers report repeated calls, rude interactions, or frustration with needing additional steps before receiving a quote. Representative review excerpt: "They will ask for a meeting and then waste your time with too much information and then refuse to give you a quote without a "
Price & financing transparency
Price Transparency6.8/10
Feedback on pricing and financing is generally favorable, with reviewers often describing fair pricing, visible savings, and help navigating warranty-related costs. That said, a small set of complaints points to frustration around quote interactions, warranty follow-through, or uncertainty about service-related expenses.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing and savings. Reviewers frequently say the pricing felt reasonable and that they saw savings on their electricity bills after the system was running. Representative review excerpt: "We already saw savings on our very first electricity bill, even during the winter, which was a great surprise."
Helpful on warranty-related cost questions. Some customers describe the team as helpful when dealing with warranty coverage and replacement logistics after installation. Representative review excerpt: "After several calls to Solaredge by myself I was very happy that the inverter was under warranty and would replace the unit in one time installment instead of multiple trips..."
A few cost and warranty complaints. A small number of reviewers mention frustration with the quote experience or with how warranty and related service costs were handled. Representative review excerpt: "All good?"
Communication & coordination
Communication7.6/10
Most reviewers describe Solar Discovery as responsive and communicative, with clear updates and active project ownership throughout the process. The complaint pattern is limited but includes a few reports of overcalling, wrong-day coordination, or confusion around service follow-up.Solar.com's composite of published customer feedback, not a customer quote
Responsive and clear. Many reviewers say the company answered requests promptly and explained what to expect in a way that reduced uncertainty. Representative review excerpt: "Solar Discovery was very responsive to my requests and provided me with clear details on what to expect."
Strong ongoing support. Some customers report being able to work with the team over a long period of time and continuing to receive useful help after the original project. Representative review excerpt: "I have been engaged with the SolarDiscovery Team since 2021 and am happier with each support request that they provide services for."
Limited coordination complaints. A few reviewers describe communication problems such as repeated calls, scheduling confusion, or frustration with how service issues were handled. Representative review excerpt: "They call NON STOP from 8 different phone numbers and when you ask them to stop calling they just call again."
Timeline reliability
Timeline Reliability7.2/10
Reviewers generally report that projects moved quickly and that the company kept schedules on track, including some unusually fast completions. There are only a few complaints, mainly about a missed day or general coordination friction rather than broad timing failures.Solar.com's composite of published customer feedback, not a customer quote
Fast turnaround. Several reviewers say the project finished much faster than they expected, including one account of completion in just a few business days. Representative review excerpt: "I was under a tight time schedule with other projects, I was expecting the market average turnaround of 4-6 months and Solar Discovery had the project completed in 6-business days..."
Efficient installation timing. Customers also describe same-day or very quick installation work when the project was ready to move forward. Representative review excerpt: "It’s been an absolute scorcher of a day, and they completed the entire installation of panels, battery, and electrical upgrades in a day."
Occasional scheduling slip. A small number of reviewers mention timing issues such as work occurring on the wrong day. Representative review excerpt: "He had someone come out albeit on the wrong day but nonetheless the clean up was completed in May."
Workmanship & site care
Workmanship7.5/10
Feedback on installation quality is strongly positive, with reviewers often praising the crew’s professionalism, speed, and cleanup. Complaint volume is very low, though a few comments suggest customers sometimes wanted more advance notice around visits or inspections.Solar.com's composite of published customer feedback, not a customer quote
Professional, clean crews. Many reviewers say the installation team was fast, efficient, professional, and careful about keeping the site clean. Representative review excerpt: "The crew from Solar Discovery was very fast, efficient, professional, and clean, in their removal and re-installation of the solar panels."
Smooth installs and helpful crew behavior. Customers also describe the install process as smooth, with crews keeping them updated during the work. Representative review excerpt: "The installation went smoothly, and he kept me updated throughout the process."
Minor notice concern. One reviewer noted that they would have preferred more advance notice for visits or inspections. Representative review excerpt: "The only negative I would even mention would be that I would’ve liked a little more advanced notice when it came to visits or inspections."
Long-term support & performance
Long-Term Support6.7/10
Post-install support receives mostly positive feedback, especially for responsive repair help, monitoring issues, and follow-up on underperforming equipment. Still, this category carries the most noticeable concern pattern, with some reviewers describing warranty friction or uncertainty about whether equipment issues would be resolved smoothly.Solar.com's composite of published customer feedback, not a customer quote
Responsive repair help. Reviewers say the team moved quickly on system issues, diagnosed problems, and handled repairs efficiently. Representative review excerpt: "Thankful for my instant response from Lisa and awesome repair service from Mario, they quickly diagnosed my issue and fixed my solar situation expertly and efficiently."
Helpful with ongoing system issues. Some customers report that the company helped restore production or supported service needs after the original install. Representative review excerpt: "One of my panel was not producing, and required a new optimizer, and the crew also installed that, and so now all of my panels are producing."
Warranty and follow-up concerns. A few reviewers describe frustration with warranty-related support or uncertainty about whether equipment issues would be fully addressed. Representative review excerpt: "Lisa assisted in making sure they lived up to the warranty They didn't want to send the SD card which is warrantied for 5yrs when our inverter went out just..."
How this is built: category scores and summaries weigh the company's full published rating record (127 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.