Solar Flare Reviews

Reviewers mostly describe a professional, trust-building sales process, but there is also a complaint about expectations set during the proposal stage. The overall read is positive-to-mixed, with stronger praise than criticism but enough concern to keep this category below the higher-scoring operational areas.Solar.com's composite of published customer feedback, not a customer quote

Trust-building consultations. Reviewers say the sales team took time to explain the process and build trust, including walking family members through the steps in a patient way. Representative review excerpt: "Jesús took the time to build trust with my parents and walk us step by step in how we can help my parents."

Professional and on-budget. Some reviewers describe the team as professional, punctual, and staying within budget from office staff through installation. Representative review excerpt: "I've used Solar Flare in a couple of projects now, they are professionals, on time and always on budget, from the office people all the way to the installers, they..."

Proposal expectations. One reviewer reports being told the system would generate more energy than expected and later feeling disappointed when results did not match that promise. Representative review excerpt: "I had high hopes for my solar panels, especially since I was told I would generate 105% of my energy needs."

The limited pricing feedback is favorable overall.Solar.com's composite of published customer feedback, not a customer quote

Pricing quotes. Reviewers say the pricing came in competitively and that the materials were strong quality. Representative review excerpt: "The quote was very competitive and materials were top notch!"

Clear payment guidance. A reviewer says the team took time to explain the financing or payment path step by step and helped create confidence in the process. Representative review excerpt: "Jesús took the time to build trust with my parents and walk us step by step in how we can help my parents."

Communication is a consistent strength in the review set, with many reviewers describing regular updates, friendly staff, and smooth handoffs across the project. There is one complaint tied to an energy-production expectation, but the broader pattern centers on responsiveness and clear coordination.Solar.com's composite of published customer feedback, not a customer quote

Regular updates. Reviewers say the team explained what was happening, kept them updated, and left few surprises during the project. Representative review excerpt: "They explained what was being done, kept us updated, and there were no surprises."

Responsive office support. Multiple reviewers describe the office and field teams as friendly, thorough, and prompt in their communication. Representative review excerpt: "And friendly, thorough, and prompt communication throughout the process (Valeria in the office is terrific)."

Expectation mismatch. One reviewer reports a disconnect between what was communicated about system output and what they later experienced. Representative review excerpt: "I had high hopes for my solar panels, especially since I was told I would generate 105% of my energy needs."

Timeline-related feedback is strongly positive. Reviewers describe dependable scheduling, prompt work, and smooth inspection outcomes, including first-pass approvals and code familiarity that helped projects move forward without obvious delays.Solar.com's composite of published customer feedback, not a customer quote

On time and dependable. Reviewers say the crew was dependable, arrived on time, and stayed on schedule. Representative review excerpt: "Very dependable and on time!"

Inspection readiness. Reviewers report that the team understood local code requirements and passed inspections on the first try. Representative review excerpt: "Jesus was familiar with the city codes and passed inspections on the first try."

Smooth activation support. Some reviewers note practical coordination during outages or project transitions, including bringing generators to keep essentials running. Representative review excerpt: "I really appreciated that they brought generators to keep our refrigerators and freezers running while the power was off."

Workmanship reviews are consistently favorable. Reviewers describe professional crews, careful reinstall work, thorough inspections, and helpful follow-through on system issues, with no recurring site-care complaints in the evidence provided.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Reviewers describe the installers as professional, transparent, communicative, and helpful throughout the job. Representative review excerpt: "Faustino and Aaron were professional, transparent, and communicative throughout the entire process."

Careful install and reinstall work. Several reviewers mention successful roof-related remove-and-reinstall work and say the project was handled cleanly. Representative review excerpt: "Extremely pleased with Solar Flare - we needed a new roof and they did a remove and reinsntall of 18 panels for us."

Thorough troubleshooting. Reviewers say the team inspected system parts carefully and explained what was wrong before making repairs or recommendations. Representative review excerpt: "He explained what was wrong with our solar panels after a thorough inspection of all parts of the system."

Post-install feedback is mostly positive, with reviewers describing helpful troubleshooting, service follow-through, and satisfactory system support. There is one complaint about unanswered customer service outreach, so the category reads as strong overall but not flawless.Solar.com's composite of published customer feedback, not a customer quote

Helpful repair support. Reviewers say the company stepped in to help with inverter issues and system problems when prior support had fallen short. Representative review excerpt: "My system had 3 bad micro inverters and my original solar installation company was not willing to help, so I contacted Solar Flare."

Ongoing service quality. Some reviewers reference strong quality and service after the original install, including positive experiences carried forward over time. Representative review excerpt: "I have was first introduced to them back in 2023, by a friend, I do remember the quality and service I had received prior was very good."

Unanswered support request. One reviewer reports trying to reach customer service for help but not receiving a response to the concern. Representative review excerpt: "I’ve tried reaching out to customer service for assistance, but I haven’t received any responses to my concerns."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.