Sales & proposal integrity
Sales Integrity6.7/10
Reviewers are often positive about upfront quoting, explanation of options, and not feeling pushed into an oversized system. The main concerns are about alleged misstatements or expectations that did not match later service terms, so the overall picture is positive-to-mixed rather than cleanly positive.Solar.com's composite of published customer feedback, not a customer quote
Clear, low-pressure sales process. Several reviewers say the initial quote process was straightforward and that questions were answered directly, with some noting there was no hard sell on system size or package fit. Representative review excerpt: "Scott(Owner) came promptly to my home to give me a quote and answer any questions I had."
Repeat customers and detailed proposals. Some reviewers report returning for a second installation and say the proposal process included options, costs, and an estimated payback timeline. Representative review excerpt: "Scott Woods came out to the house about a month prior to the installation and went through our options and costs and perceived payback timeline."
Concerns about sales expectations. A smaller set of reviewers describe disputed promises or unclear expectations around service terms and other sales details, which makes this category feel mixed. Representative review excerpt: "Scott lied to us from day one, Lots of false promises."
Price & financing transparency
Price Transparency6.4/10
Reviews lean positive on pricing and financing when the system performs as expected, with some customers saying the arrangement felt easy to understand. Still, a notable minority raise concerns about unexpected costs, labor charges, or the effect of incentive timing on the final economics.Solar.com's composite of published customer feedback, not a customer quote
Financing and bill savings feel workable. Some reviewers say financing was easy and that their bills dropped enough to offset ongoing utility charges, which they describe as a good value outcome. Representative review excerpt: "We only have to pay the PG&E service fees and our bill is already in the black."
Price and rebate timing described favorably. Reviewers describe a recurring pattern in this area. Representative review excerpt: "I got a phone call one day on my cell phone from Solar Revolution, which I almost hung up on, saying they beat everyone price, Peter came out, I did..."
Unexpected costs and fee concerns. Other reviewers report surprise charges or say labor fees were not presented as they expected, so the transparency picture is not fully consistent. Representative review excerpt: "This company will make you pay for labor if your system goes down even tho when they sell you your system they make it very clear that if something goes..."
Communication & coordination
Communication6.0/10
Communication is one of the more uneven areas in the review set. Many customers describe responsive owners or project staff who explained the process clearly, but others report unanswered messages, busy phone lines, or project handoff problems.Solar.com's composite of published customer feedback, not a customer quote
Hands-on explanation during the process. Several reviewers say the owner or project manager took time to walk them through options, costs, and next steps in person. Representative review excerpt: "I remember the owner and the project manager sitting in our home explaining everything to us."
Responsive, accommodating follow-through. Some customers describe the team as responsive and willing to make room for special requests even when schedules were busy. Representative review excerpt: "They had other jobs following mine lined up, but they knew it would make me happy, so they found a way to do the extra things I asked them."
Follow-up gaps for some customers. Other reviewers report unanswered texts and emails, or describe coordination issues that lingered after the install, which pulls this category into mixed territory. Representative review excerpt: "My text and emails have gone unanswered and phone line is a busy signal."
Timeline reliability
Timeline Reliability7.1/10
Most reviewers describe the timeline as dependable, including quick installs and reasonable waits for permit or county sign-off. The complaint pattern is limited, but one review describes a long-running approval-related issue that extended the project well beyond the expected window.Solar.com's composite of published customer feedback, not a customer quote
Fast install pace. Several reviewers say the crew completed the physical installation quickly, with one noting the panels were installed by the middle of the second day. Representative review excerpt: "By the middle of the 2nd day all 24 G10+ panels were installed with iQ8 Micro inverters."
Permit and sign-off delays handled as expected. Some reviewers say they waited for county approval or similar sign-off steps, but that the work moved ahead once those checks cleared. Representative review excerpt: "We had to wait a couple weeks after we signed on to give them time to get the county to sign off on it, but then they were off and..."
One long-running approval issue. A small number of reviews describe schedule problems tied to approval or plan-following issues that dragged on for an extended period. Representative review excerpt: "While the solar system functions, the company’s failure to follow the plans that were submitted and approved by my HOA has caused ongoing headaches for over 1.5 years."
Workmanship & site care
Workmanship7.4/10
Workmanship is one of the stronger parts of the review set. Reviewers frequently describe professional crews, solid-looking installs, and clean execution, while a small set of complaints mention improper installation or related damage concerns.Solar.com's composite of published customer feedback, not a customer quote
Professional installation work. Many reviewers say the installation itself was handled smoothly and that the finished system looked well put together. Representative review excerpt: "Solar Revolution did install a solar panels system on our house in EDH."
Crew handled the job efficiently. Some customers highlight how quickly the panels and inverters were installed, suggesting organized site work and competent crews. Representative review excerpt: "By the middle of the 2nd day all 24 G10+ panels were installed with iQ8 Micro inverters."
Damage and follow-through concerns. A few reviews describe workmanship problems, including claims of roof or ceiling damage tied to the install, so site care is not complaint-free. Representative review excerpt: "I noticed some water damage on the ceiling and had multiple roofers come out which all informed me the leak was coming from the improper install of the solar panels."
Long-term support & performance
Long-Term Support5.0/10
Long-term support is the weakest area in the review set. While many reviewers say their systems are producing well after install, several others report unresolved service issues, slow responses, or disagreement about what post-install labor support should cost.Solar.com's composite of published customer feedback, not a customer quote
Strong production reports. Some reviewers say the system is generating as expected or even outperforming their household usage, which points to solid post-install performance for part of the sample. Representative review excerpt: "Now we are producing more electricity than the electricity we used even with an EV, Scott and his team did a great job."
Satisfied with output over time. Other customers describe being pleased with the installed system and note that performance has matched what they were told to expect. Representative review excerpt: "The system seems to be producing what he stated."
Service and warranty frustration. A notable share of complaints centers on unresolved problems after turn-on, including unanswered support requests and disputes over labor charges when repairs are needed. Representative review excerpt: "This company will make you pay for labor if your system goes down even tho when they sell you your system they make it very clear that if something goes..."
How this is built: category scores and summaries weigh the company's full published rating record (8 Google reviews averaging 3.3 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.