Sales & proposal integrity
Sales Integrity7.2/10
Reviewers generally describe the sales and proposal process as clear, professional, and easy to understand. Across the evidence set, praise centers on straightforward expectations, helpful explanations, and proposals that matched what customers believed they were agreeing to.Solar.com's composite of published customer feedback, not a customer quote
Clear, professional explanations. Reviewers say the team explained the work and options in a way that made the process easier to follow and reduced uncertainty before the job began. Representative review excerpt: "Father and son team, David and Nick, kept me informed throughout the process, ensuring I could make any decisions required so all the work was done to my expectations."
Trust and professionalism. Several reviewers describe the representative as honest, trustworthy, and experienced, with no complaint pattern appearing in this category. Representative review excerpt: "Not only was he professional and experienced, we quickly realized he was honest ant trustworthy."
Scope and expectations matched. Some reviews note that the work delivered lined up with what was discussed up front, including broader roofing-related scope where applicable. Representative review excerpt: "27 September 2023, solar, roofing & energy storage performed a complete roof replacement, full fascia repaint, gutters, and newly discovered dry rot repair."
Price & financing transparency
Price Transparency6.8/10
Reviewers mostly describe pricing and financing as transparent and easy to navigate. The feedback emphasizes favorable total cost, simple financing, and no meaningful complaint pattern in the available reviews.Solar.com's composite of published customer feedback, not a customer quote
Financing felt easy to use. Reviewers say the financing process was straightforward and that the overall transaction moved smoothly from quote to approval. Representative review excerpt: "The financing was excellent and easy to do, the total cost was better than previous quotes I got, and the whole process was smooth and fast."
Pricing pricing reported. Some reviewers mention getting strong pricing relative to the quotes they had already collected, along with responsive service during the estimate stage. Representative review excerpt: "I got multiple quotes and Nick offered the best prices along with great customer service."
Price stayed understandable. A review also notes that customers were kept informed during the process so they could make decisions as needed, which supported expectations around cost and payment details. Representative review excerpt: "Father and son team, David and Nick, kept me informed throughout the process, ensuring I could make any decisions required so all the work was done to my expectations."
Communication & coordination
Communication7.2/10
Most reviewers describe communication as responsive, direct, and attentive from start to finish. There is one complaint in the evidence set, so the overall picture is positive but not uniform.Solar.com's composite of published customer feedback, not a customer quote
Responsive and easy to reach. Reviewers say the team responded promptly and helped make the process feel less stressful through steady updates and follow-through. Representative review excerpt: "Their prompt, responsive customer service made the entire process stress-free."
Owner communication stood out. Some customers describe the owner as straightforward and focused on the customer’s best interest during project coordination. Representative review excerpt: "David, the owner, is very easy to communicate with, always straightforward, and truly looks out for the customer's best interest."
Rare negative interaction. One reviewer reports an unhelpful interaction after the job was completed, which is the main concern reflected in this category. Representative review excerpt: "The guy who came out said that he was doing us a big favor by coming out after the job was completed."
Timeline reliability
Timeline Reliability7.1/10
Reviewers generally report that projects moved at a dependable pace and stayed on schedule. The available evidence points to on-time crews and work that finished as expected, with no broad pattern of timing complaints.Solar.com's composite of published customer feedback, not a customer quote
On-time completion reported. One reviewer specifically says the crew arrived on time, worked efficiently, and finished on schedule. Representative review excerpt: "CREW WAS ON TIME, EFFECIENT AND FINISHED ON TIME."
Smooth and fast process. Other feedback describes the project as moving quickly overall, including the handoff from planning into execution. Representative review excerpt: "The financing was excellent and easy to do, the total cost was better than previous quotes I got, and the whole process was smooth and fast."
Work completed as planned. Reviewers also note that the company handled the full scope of work without timing issues being called out as a problem. Representative review excerpt: "27 September 2023, solar, roofing & energy storage performed a complete roof replacement, full fascia repaint, gutters, and newly discovered dry rot repair."
Workmanship & site care
Workmanship7.5/10
Feedback on installation quality is broadly positive, with reviewers highlighting professional crews, clean work areas, and efficient completion. There is one complaint in the evidence set, so the overall tone remains strong but includes a limited watch-out about roof-related concerns.Solar.com's composite of published customer feedback, not a customer quote
Professional and tidy crews. Reviewers describe the installation team as professional, clean, and efficient on site. Representative review excerpt: "The installation team is very professional, clean, and efficient on-site."
Roofing and solar completed well. Several customers say the finished work looked good and that they were happy with the results after roofing and solar were completed together. Representative review excerpt: "We got both a new roof and solar and the work was completed quickly and we are very happy with the results!"
One roof-related concern. One reviewer reports a disputed roof issue after installation, which is the main negative note in the workmanship feedback. Representative review excerpt: "The suspicious area on the roof that the water was getting under he denied was causing a problem."
Long-term support & performance
Long-Term Support6.5/10
The limited post-install feedback is mixed, with one review describing responsive follow-up and another raising a concern tied to warranty coverage after a different solar experience. Because the evidence set is small, this category reads as a cautious middle ground rather than a settled long-term pattern.Solar.com's composite of published customer feedback, not a customer quote
Post-install follow-up described positively. One reviewer says the company kept them updated during the work and responded to requests without adding extra cost. Representative review excerpt: "Everything they kept me posted during the work progress, and responded to my request as I wanted without any additional cost."
Warranty coverage concern in one review. Another reviewer reports a problem involving missing labor coverage after a separate prior solar installation, which stands as the category’s negative datapoint. Representative review excerpt: "I got my solar panels through Titan Solar who has since file bankruptcy and left me with a solar systems that has no guarantee coverage for any labor involved with..."
How this is built: category scores and summaries weigh the company's full published rating record (14 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.