Sales & proposal integrity
Sales Integrity7.4/10
Reviewers consistently describe the sales experience as clear, professional, and low-pressure. Praise centers on honest guidance, reasonable proposal numbers, and expectations that matched the work delivered.Solar.com's composite of published customer feedback, not a customer quote
Professional, low-pressure sales. Reviewers say the sales team came across as honest and professional during the quoting process, with no notable pressure tactics described in the evidence set. Representative review excerpt: "Starting with Brandon who is one of the most professional and honest representatives we met during the multiple quotes of our home."
Reasonable proposal details. Some reviewers report that the quoted numbers were reasonable and that the proposal process helped them feel comfortable moving forward. Representative review excerpt: "We recently reached out to Solar solutions for a quote, and the number they came back with was very reasonable, and they were able to quickly install the system, the..."
Clear value framing. A few reviewers say the company clearly explained the economics of going solar, including savings expectations and ownership considerations. Representative review excerpt: "Thanks to him, I'm now generating Power again and finally after 4 years of paying $300 in the winter months and $800 in the summer moths my new bill is..."
Price & financing transparency
Price Transparency6.9/10
Reviewers generally describe pricing and financing as straightforward, with several noting that the final economics made sense for their budget or bill situation. The evidence available is strongly positive, and complaint patterns are rare in this category.Solar.com's composite of published customer feedback, not a customer quote
Budget-conscious options. Reviewers say the company worked within limited budgets and still made ownership feel worthwhile. Representative review excerpt: "We didn't have a lot to purchase our solar but in the end it was worth it to own our solar."
Cost clarity. Some customers report that the price discussion felt understandable and that the overall value was presented clearly from the start. Representative review excerpt: "Being in the Palm Springs area of Southern California, with four warm and costly summer months, we decided to join the increasing number of solar homeowners, now that the prices..."
Bill reduction framing. A few reviewers connect the financing conversation to lower ongoing electric bills, suggesting the cost discussion aligned with their expected savings. Representative review excerpt: "Thanks to him, I'm now generating Power again and finally after 4 years of paying $300 in the winter months and $800 in the summer moths my new bill is..."
Communication & coordination
Communication7.9/10
Reviewers consistently praise the company’s responsiveness and hands-on coordination. Many describe frequent updates, quick answers, and active ownership across design, planning, and customer support.Solar.com's composite of published customer feedback, not a customer quote
Constant updates. Reviewers say they stayed in regular contact throughout the project and felt kept in the loop from start to finish. Representative review excerpt: "He has excellent communication skills and stayed in constant touch with me throughout the entire process."
Helpful explanations. Some customers describe the team as patient and thorough when answering questions and walking through next steps. Representative review excerpt: "He answered all of my questions and genuinely made me feel like I was working with a real person, not a faceless big solar company or door-to-door charlatan."
Hands-on project ownership. Reviewers report that the team coordinated multiple parts of the job and stayed engaged during the process, including troubleshooting after installation. Representative review excerpt: "Marco and his team gave me the most incredible solar installation experience for our home, from the original design, planning, and coordinating for the delivery of panels and equipment needed..."
Timeline reliability
Timeline Reliability7.2/10
Most reviewers describe the project timeline as moving efficiently, with permits, installation, and activation handled in an organized way. There is one complaint pattern in the evidence set related to delayed monitoring or activation after a prior installer relationship, so timeline issues are not entirely absent.Solar.com's composite of published customer feedback, not a customer quote
Fast installation turnaround. Several reviewers say the system moved from planning to installation quickly and was up and running sooner than expected. Representative review excerpt: "Despite how hectic that time was, he had my system fully installed and running just over a month later, in early December."
Permitting support. Some customers report that the company helped get long-delayed permits resolved and pushed the job toward activation. Representative review excerpt: "I had been trying to get my solar installation permitted in the City of Malibu for a year and a half as my original installer never got it permitted."
Activation-related delay watch-out. One reviewer describes a situation where monitoring and later system performance were tied to a prior installer’s unresolved setup, leading to months of lost generation before the issue was addressed. Representative review excerpt: "My original solar installer went out of business before setting up monitoring, and months later my system stopped generating and my electric bill shot up."
Workmanship & site care
Workmanship7.9/10
Reviewers describe the crews as professional and the installations as cleanly executed. Praise focuses on roof protection, careful site handling, and a smooth handoff once the equipment was installed.Solar.com's composite of published customer feedback, not a customer quote
Clean installation results. Reviewers say the job was completed without noticeable damage to the roof or home. Representative review excerpt: "No damage to the roof or home."
Professional crews. Some customers describe the team as organized and attentive during installation, from planning through equipment delivery. Representative review excerpt: "Marco and his team gave me the most incredible solar installation experience for our home, from the original design, planning, and coordinating for the delivery of panels and equipment needed..."
Addressing common installation concerns. A reviewer notes they had worried about roof damage or leaking, but their experience helped ease those concerns after the work was completed. Representative review excerpt: "I truly procrastinated on installing solar for a long time because I had heard so many horror stories about roof damage, leaks, and systems failing."
Long-term support & performance
Long-Term Support7.9/10
Reviewers often describe strong follow-up after the system was turned on, including monitoring support, troubleshooting, and help with service questions. The evidence is mostly positive, with only rare complaints in this area.Solar.com's composite of published customer feedback, not a customer quote
Proactive post-install monitoring. Some reviewers say the team noticed issues soon after activation and reached out before the customer had to report a problem. Representative review excerpt: "A couple of days after turning the system on, Marco proactively reached out to let me know my battery was showing an error code."
Troubleshooting support. Reviewers report receiving practical help diagnosing inverter or battery issues, including guidance that helped avoid unnecessary service costs. Representative review excerpt: "He spent a half hour diagnosing the issue, and when he saw that it was something simple, he told ME what to do, offered to make the appropriate calls to..."
Grid activation follow-through. A few customers say the company stayed involved after installation to help get the system fully operational with the utility. Representative review excerpt: "We and Solar Solutions got on Edison's case to turn on the grid, so we can use the Solar system."
How this is built: category scores and summaries weigh the company's full published rating record, the most recent and most relevant review texts, and recurring feedback themes verified acrossYelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.