Sales & proposal integrity
Sales Integrity7.5/10
Reviewers mostly describe the sales process as clear, professional, and well explained. Several also say the proposals were thorough and the team helped them understand paperwork and system economics, though a small number reported pushy tactics or follow-up concerns before or after signing.Solar.com's composite of published customer feedback, not a customer quote
Clear, detailed proposals. Reviewers say the quoting and proposal process was professional, comprehensive, and responsive to questions about system design and expected value. Representative review excerpt: "Professional, comprehensive, and competitive quote."
Helpful paperwork and analysis. Customers describe receiving clear explanations of paperwork and detailed ROI or savings analysis during the sales process. Representative review excerpt: "Dustin gave us great recommendations and Connor explained all the paperwork that followed."
Pressure or follow-up concerns. A small set of reviewers report feeling pressured by urgency-based sales language or worried about how contact would go once an agreement was in place. Representative review excerpt: "Two of them sent a typical "used car salesman" with the usual tricks such as "this deal is good until monday", "hurry before the price goes up" etc..."
Price & financing transparency
Price Transparency6.9/10
Still, a few complaints mention price changes, unexpected costs, or dissatisfaction with rebate or incentive timing and financing responsiveness.Solar.com's composite of published customer feedback, not a customer quote
Pricing pricing and fit. Some reviewers say the pricing came in competitively and that the team built a package aligned with their equipment and budget requirements. Representative review excerpt: "I was very particular about the equipment and installation as well as pricing and Solare checked all the boxes and designed the best package to fit my specific requirements and..."
Financing guidance. Reviewers also mention in-depth modeling and helpful explanations of financing options, including arrangements that were connected during the sales process. Representative review excerpt: "They provided in-depth models to design the right system for us and also had a lot of knowledge of financing options, including PACE financing."
Price changes and surprise costs. A few reviewers report disputes over quoted prices, unexpected charges, or concern that the economics did not match their expectations after installation or during service follow-up. Representative review excerpt: "The price changed to $2000, had to argue and showed email of $1475."
Communication & coordination
Communication7.1/10
Most reviewers describe the team as responsive, professional, and good at keeping projects moving through the handoffs. The main complaint pattern is missed callbacks or unanswered emails, along with occasional concerns about communication around system or electrical issues.Solar.com's composite of published customer feedback, not a customer quote
Professional project follow-through. Reviewers often say the team handled paperwork, coordination, and follow-up in a professional way, with clear handoffs during the project. Representative review excerpt: "Dustin gave us great recommendations and Connor explained all the paperwork that followed."
Responsive team updates. Some customers describe the team as highly responsive and note that follow-up support or monitoring communication was handled well. Representative review excerpt: "I'm writing this review now because of their great follow up monitoring the system."
Unreturned messages. A subset of reviewers report repeated emails or phone messages that did not receive timely responses, which left them frustrated during or after the project. Representative review excerpt: "I have left messages every time and sent emails trying reachesomeone and I have not not gotten any response back"
Timeline reliability
Timeline Reliability7.4/10
Reviewers generally describe the scheduling, permitting, and utility activation process as dependable and well managed. Positive reports frequently mention quick installations and smooth paperwork, while a small number of complaints point to delays or awkward appointment handling.Solar.com's composite of published customer feedback, not a customer quote
Fast installation and PTO. Several reviewers say the installation, inspection, and utility permission steps moved quickly and stayed on schedule. Representative review excerpt: "Installation took one day, city of SD inspection 2 days later, then SDG&E PTO : days after that!"
Turnkey permitting support. Customers also mention that the company handled permitting and activation paperwork, which reduced the need for them to manage the process themselves. Representative review excerpt: "Provided turnkey permitting and activation services with the power company."
Delay or scheduling frustration. A few reviewers describe delays in service visits or appointment handling that made the timeline feel less reliable. Representative review excerpt: "Solare Solar technicians finally arrived at 10:00am, October 26, 2023 to check out my system which had malfunctioned for two months."
Workmanship & site care
Workmanship8.2/10
Workmanship is a clear strength in the review set, with many customers praising professional crews, efficient installs, and solid cleanup. Complaints are present but limited, and they focus on specific finish issues, installation details, or damage-related concerns rather than a broad pattern of poor work.Solar.com's composite of published customer feedback, not a customer quote
Professional, efficient crews. Reviewers frequently describe the installers as diligent, efficient, and professional during the job. Representative review excerpt: "Second goes to Moses and his crew, they are diligent, right no time and also very efficient."
Strong installation quality. Customers also report excellent or outstanding installation experiences, including larger system and battery projects. Representative review excerpt: "We had an excellent experience with Solare, where they installed a 12kW system and 2 Powerwalls."
Finish or install concerns. A small number of reviewers mention visible workmanship issues such as uneven equipment placement, finish work, or cleanup-related problems. Representative review excerpt: "He installed the battery unlevel with the other, which looked ugly, but more importantly left the waterproofing connectors not connected properly."
Long-term support & performance
Long-Term Support7.6/10
Post-install experiences are mostly positive, with reviewers describing systems that perform well and service teams that can respond when issues surface. The main caveat is that several complaints focus on slower support, unresolved monitoring or inverter problems, and uncertainty about warranty help after installation.Solar.com's composite of published customer feedback, not a customer quote
Monitoring catches issues. Some reviewers say monitoring helped the team identify inverter problems and respond when the system needed attention. Representative review excerpt: "Our inverter for the entire system went out last week and Solare picked up the problem from the Solar Edge monitoring."
Systems still performing well. Customers also describe their systems as working well and note positive experiences when support was needed for follow-up service or reinstall work. Representative review excerpt: "The system is working very well, and the entire team was highly professional and responsive."
Support gaps after install. A number of reviewers report difficulty getting help after the system was installed, including unanswered messages or dissatisfaction with warranty-related support. Representative review excerpt: "I guess that 25 year warranty is with the manufacturer and don't ask solare for help, because when they're done installing your system that's the end of their support."
How this is built: category scores and summaries weigh the company's full published rating record, the most recent and most relevant review texts, and recurring feedback themes verified acrossYelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.