Sales & proposal integrity
Sales Integrity7.2/10
Reviewers describe SolarRepair's sales conversations as clear and reassuring. The feedback in this category is consistently positive, with customers saying proposals were explained well and expectations were set before work began.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Reviewers say the team took time to explain the project and answer questions, which helped reduce uncertainty before work started. Representative review excerpt: "Chris explained everything to us and gave us great peace of mind to proceed."
Low-pressure consultation. Customers describe getting ample time to research and discuss options, with no sign of rushed decision-making in the reviews analyzed. Representative review excerpt: "Installation went smoothly, everything was explained and I was given ample time to research and discuss any questions I had."
Reassuring first meeting. Reviewers report that the initial consultation addressed concerns and helped build confidence to move forward. Representative review excerpt: "SolarRepair explained everything to us perfectly in our initial consultation and eliminated all of the worry and skepticism we previously had."
Price & financing transparency
Price Transparency6.9/10
Reviews on pricing and financing are fully positive in the analyzed set. Customers most often mention fair pricing, helpful cost information, and prompt handling of credits or refunds after the job is complete.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing. Reviewers describe the pricing as fair and say the overall experience felt straightforward from a cost standpoint. Representative review excerpt: "Great experience and fair pricing."
Helpful savings guidance. Some customers say the information they received led to better savings outcomes and improved rebate timing. Representative review excerpt: "The information resulted in major savings and much better rebates and credits."
Credits and refunds handled. Reviewers report that the office followed up well after the process and processed credits and refunds quickly. Representative review excerpt: "After the process was done, the office staff follows up very well and ensures all credits and refunds are processed as fast as possible."
Communication & coordination
Communication7.8/10
Communication is one of SolarRepair's strongest areas in the review set. Customers repeatedly describe the team as responsive, organized, and proactive about updates, follow-through, and answering questions.Solar.com's composite of published customer feedback, not a customer quote
Responsive team. Reviewers say the team was professional, knowledgeable, and extremely responsive from start to finish. Representative review excerpt: "From start to finish, their team was professional, knowledgeable, and extremely responsive."
Frequent updates. Customers report being kept updated throughout the process, including follow-up from office staff after the work was done. Representative review excerpt: "She followed up and kept us updated throughout!."
Questions answered. Reviewers mention calling with many questions and still feeling supported through the process. Representative review excerpt: "Believe, me we called a ton and had a ton of questions!!!"
Timeline reliability
Timeline Reliability7.2/10
Timeline feedback is positive overall, with reviewers saying projects were scheduled as promised or moved forward quickly. The main themes are permit handling, coordination through approvals, and getting work completed without unnecessary delays.Solar.com's composite of published customer feedback, not a customer quote
Arrived as scheduled. Reviewers say the team arrived on time and the project moved forward smoothly once scheduled. Representative review excerpt: "Their team arrived as scheduled and everything went better than we had dared hope."
Permit and red-tape handling. Customers report that SolarRepair handled permitting and related coordination, which helped keep the project on track. Representative review excerpt: "The team worked quickly and had us up and running in no time, handling all of the permitting and red tape, and performing a flawless install."
Approvals managed. Some reviewers mention the company taking care of HOA-related approvals and other coordination steps before installation. Representative review excerpt: "We live in an HOA and they took care of everything, including getting the approval signatures from our neighbors."
Workmanship & site care
Workmanship8.0/10
Workmanship reviews are strongly positive. Customers describe the crew as skilled, clean, professional, and willing to go beyond the immediate scope to make sure the installation and any related fixes were completed well.Solar.com's composite of published customer feedback, not a customer quote
High workmanship. Reviewers say the company combines good customer service with a high level of workmanship. Representative review excerpt: "It’s rare to find a company that combines excellent customer service with such a high level of workmanship."
Clean, professional crew. Customers describe the technicians as quiet, clean, and kind during the job, with attention to site care. Representative review excerpt: "they went above and beyond coming not once but twice to fix matters that were not even their problem !they were quiet clean and kind with every interaction."
Flawless install experience. Some reviewers say the work was completed quickly and that the installation went smoothly from start to finish. Representative review excerpt: "The team worked quickly and had us up and running in no time, handling all of the permitting and red tape, and performing a flawless install."
Long-term support & performance
Long-Term Support7.5/10
Post-install and support feedback is mostly positive, and the one complaint is limited relative to the overall review volume. Reviewers commonly mention repairs, warranty-related work, and help getting systems back up and running, while one review indicates a future follow-up need.Solar.com's composite of published customer feedback, not a customer quote
Repair support. Reviewers say SolarRepair provided strong help with repairs and replacement of faulty components after installation. Representative review excerpt: "From the moment I called to obtaining the necessary repairs, we received A+ service from Solar Repair."
Warranty-related service. Customers report warranty repair work and adapter or optimizer fixes being handled by the company. Representative review excerpt: "SolarRepair installed the adapter and did a warranty repair on the optimizer."
One future-service concern. A small amount of feedback suggests at least one reviewer was still looking toward a future system upgrade after service, which reads as a limited watch-out rather than a pattern. Representative review excerpt: "Highly recommend and we will definitely be going with Garrett and Luis when we upgrade our system in the future."
How this is built: category scores and summaries weigh the company's full published rating record (48 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.