Soltek Solar Reviews

Reviewers mostly describe a straightforward sales process, with several saying questions were answered clearly and the team was not pushy. A smaller set of complaints points to contract expectations changing after the sale or proposals not matching what was initially agreed.Solar.com's composite of published customer feedback, not a customer quote

Clear and low-pressure sales. Several reviewers say the team explained the process well, answered questions, and did not apply pressure during the sales process. Representative review excerpt: "They answered all of my questions, were not pushy, educated us and got us on the calendar quickly for our install."

Integrity and clarity praised. Some reviewers describe the company as having integrity and giving proposal information that felt easy to understand. Representative review excerpt: "Sol-Tek really stands out for having integrity, great pricing, on pointe communication and answering all of our questions."

Contract expectations changed. A smaller number of reviewers report changes to contract terms or equipment after agreements were already discussed. Representative review excerpt: "The next day I was asked to sign a new contract using an inferior inverter for the same price already agreed to by signed contract."

Feedback on pricing and financing is mixed-to-positive overall. Reviewers often mention fair pricing or meaningful bill savings, but a few describe surprise charges, service-billing concerns, or changes tied to contract terms and service visits.Solar.com's composite of published customer feedback, not a customer quote

Good value reported. Some reviewers describe the pricing as affordable and say the system helped lower their utility bills substantially. Representative review excerpt: "They have always provided good service at an affordable price."

Bill savings highlighted. Several reviewers point to major reductions in energy costs after installation, which they associate with strong overall value. Representative review excerpt: "We went from spending $600/month on PG&E to a yearly bill of under $1000."

Billing and contract concerns. A few reviewers report surprise billing or being asked to accept new terms after an agreement had already been reached. Representative review excerpt: "When I call them back, I was told that this will be treated as a new service and that I will have to pay again for the visit of the..."

Reviewers are largely positive about communication, saying the team is responsive, helpful, and willing to resolve issues when they come up. Complaint patterns are limited, but a small number of reviewers mention gaps in follow-up or missed timing.Solar.com's composite of published customer feedback, not a customer quote

Responsive problem-solving. Reviewers commonly say the company responds quickly when issues come up and works to make corrections. Representative review excerpt: "When there are hiccups, they respond quickly to address problems and make corrections."

Helpful customer support. Some reviewers describe the staff as caring and easy to work with, especially when handling questions or special requests. Representative review excerpt: "I love that they're a local company -- the customer service is amazing and you can really tell they care."

Follow-up gaps reported. A small number of reviewers mention delays in office follow-up or a lack of timely callbacks. Representative review excerpt: "The only negative part of my experience was the gap of time it took to replace the panels and the customer service from the office with respect to payments."

Most reviewers say projects moved along on schedule or were completed quickly once work began. A few note delays, rescheduling issues, or interruptions tied to replacements and outside timing factors.Solar.com's composite of published customer feedback, not a customer quote

Quick start and completion. Several reviewers say the company got them scheduled quickly and completed the work fast once the install began. Representative review excerpt: "They answered all of my questions, were not pushy, educated us and got us on the calendar quickly for our install."

Fast installation reported. Some reviewers note that installation was completed in less than a day and that the system became usable very quickly afterward. Representative review excerpt: "It took less than one day for them to install the unit on our roof and we were able to enjoy the warmer water almost immediately."

Some delay concerns. A few reviewers describe gaps in timing, missed callbacks, or delays related to replacement work and scheduling. Representative review excerpt: "Having doubts she will call back to see when can reschedule.."

Reviewers generally describe the crews as professional, respectful, and careful with the work itself. Complaints are uncommon but include isolated reports of poor behavior on site or concerns about cleanup.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Reviewers frequently say the crew was on time, respectful, and clear in explaining the work. Representative review excerpt: "The crew was on time, respectful, and explained everything clearly."

Careful, informed service. Some reviewers say the team kept them informed during the job and handled install-related changes responsibly. Representative review excerpt: "They are engaged, meet their schedule commitments, and keep you informed of changes along the way."

Isolated site-care complaints. A small number of reviewers report serious concerns about on-site behavior or cleanup after the crew left.

Reviewers are mostly positive about system performance after install, including strong production and responsive support when issues arise. There is one complaint pattern around post-install service being treated as a new chargeable visit.Solar.com's composite of published customer feedback, not a customer quote

Strong post-install output. Several reviewers say their systems have performed well after installation, including strong production and noticeable energy savings. Representative review excerpt: "They installed a large solar system along with 3 batteries that has kept my house from needing to pull from the grid since the install and they also installed a..."

Support on faulty equipment. Some reviewers report that the company stepped in when warranty or manufacturer support was slow to respond. Representative review excerpt: "When the manufacturer and the warranty service company were less than responsive to requests to replace the faulty panels, Sol-Tek replaced the four underperforming panels out of their own pocket..."

Service-charge concern. One reviewer says a follow-up service visit was treated as a new paid service rather than warranty support. Representative review excerpt: "When I call them back, I was told that this will be treated as a new service and that I will have to pay again for the visit of the..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.