Sonomarin Solar Reviews

A smaller number of complaints mention poor helpfulness or communication around initial questions, so the category reads positive overall with a few watch-outs.Solar.com's composite of published customer feedback, not a customer quote

Clear, Pricing proposals. Reviewers describe a recurring pattern in this area. Representative review excerpt: "We did get a few quotes, and at the end of the day, Avner's prices were very competitive, and his service felt more personalized than some of the other, bigger..."

Promises matched delivery. Reviews also describe the team as delivering what was promised, including work completed on schedule and within budget. Representative review excerpt: "Nick and his team at SonoMarin delivered everything that they promised on time and on budget."

Limited help for some inquiries. A small number of reviewers report difficulty getting useful information before becoming customers, which suggests the early sales experience was not consistent for everyone. Representative review excerpt: "Again, if you need a solar system go somewhere else and dont even try to ask them for any helpful information, I was told that I wasnt even a customer..."

There are also a couple of complaints tied to billing or reimbursement, so the section is positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Fair and Pricing pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "I must also mention that his prices are very competitive, we had 3 bids and there was no doubt that he offered the best value for the price."

Straightforward cost expectations. Some customers say the work was presented as fair-priced and cleanly executed, with no major surprise in the way the job was described. Representative review excerpt: "He offered a fair price for the work, and went above and beyond by thoroughly cleaning the panels after they were reinstalled."

Billing issues reported by a few reviewers. A small number of reviewers mention billing or reimbursement problems, including duplicate charges or a payment dispute, which points to occasional transparency concerns. Representative review excerpt: "We were being billed for an invoice of the total cost from both payments but also billed a 2nd time for the first payment SonoMarin made."

Communication is a clear strength in the review set. Most reviewers describe the team as responsive, easy to reach, and proactive with updates through permitting, scheduling, and installation. A few reviewers report unhelpful responses or unresolved issues, but those complaints are uncommon relative to the positive feedback.Solar.com's composite of published customer feedback, not a customer quote

Responsive and easy to work with. Many reviewers say the team was knowledgeable, responsive, and followed through well from start to finish. Representative review excerpt: "After the experience I had with the original contractor, working with a company that was knowledgeable, responsive, and actually followed through made a huge difference."

Frequent status updates. Customers also describe being kept informed about background steps like permits and scheduling, which helped the process feel coordinated. Representative review excerpt: "Throughout the entire process, our delightful guide, Ayelet, kept us continually updated on everything that was going on in the background, from permit pulls to scheduling."

Some support gaps reported. A small number of reviewers say they had trouble getting useful answers or resolving issues, suggesting communication was not perfect in every case. Representative review excerpt: "I asked multiple times for any information they might give me on generators they use and he continued to tell me he wouldnt help me because they dont sell individual..."

Most reviewers describe timelines as dependable, with work completed on time and permitting or utility steps handled with persistence. There are a few complaints tied to inspection or permit resolution, so timing appears solid overall but not universally smooth.Solar.com's composite of published customer feedback, not a customer quote

On-time installation work. Several reviewers say installation and electrical work were completed on schedule, reinforcing a generally reliable pace once the job was underway. Representative review excerpt: "All installation and electrical work were done extremely well and on time."

Helpful with permit and utility steps. Reviewers also mention support with permit pulls, inspections, and utility-related hurdles, including difficult application situations that were eventually resolved. Representative review excerpt: "On top of that, they were able to resurrect our NEM2 application with PG&E which we thought was a lost cause when Tesla walked away from the installation."

Inspection delays on a few jobs. A small number of reviewers report permit or inspection setbacks, including cases where inspections had to be repeated before approval. Representative review excerpt: "When alerted to this, SonoMarin agreed to close the permit out and resituate the generator but failed the inspection twice on multiple counts before it was finally approved."

Workmanship is another strong area in the reviews. Customers commonly describe the crew as professional, careful, and tidy, and several mention cleanup or follow-up touchpoints after the install. A couple of complaints point to wiring or repair issues, but the overall pattern is strongly positive.Solar.com's composite of published customer feedback, not a customer quote

Professional crews and clean installs. Reviewers frequently praise the crew for professional behavior and a smooth installation experience, with several noting that the finished work looked neat and well organized. Representative review excerpt: "From start to finish the team was professional, focused and super easy to work with."

Good site care and follow-through. Some customers also mention attention to cleanup and post-install care, including roof panel cleaning and general help after the initial job. Representative review excerpt: "Recently we needed our roof panels cleaned to try to wring a few more kw out of the system -- on short notice Ray came out went up the roof..."

Occasional installation defect reported. A small number of reviews describe workmanship problems such as a faulty wiring connection, which suggests issues were reported in isolated cases. Representative review excerpt: "Even then I had to hire my solar panel company to correct a faulty wiring connection with the generator which had caused me to lose solar power for several days."

Long-term support and system performance are described very positively in most reviews. Customers mention strong production, helpful service after turn-on, and support with warranty-related questions or maintenance. There is one complaint about a post-install wiring issue, but it is rare in the sample.Solar.com's composite of published customer feedback, not a customer quote

Strong system performance. Reviewers say their systems are producing well, including comments that output improved more than expected or that the system has continued running reliably over time. Representative review excerpt: "System out put increased 15% , better than I expected"

Helpful post-install service. Customers also describe getting support after activation, such as roof panel cleaning, inverter-related follow-up, and warranty coordination. Representative review excerpt: "Plus they made sure that the warranty from the battery company would be in good standing even though it was being hooked up to an older system."

Rare post-install problem report. A small number of reviewers mention a repair issue after installation, which indicates some service needs extended beyond the initial handoff. Representative review excerpt: "Even then I had to hire my solar panel company to correct a faulty wiring connection with the generator which had caused me to lose solar power for several days."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.