Sst Construction Reviews

Reviewers give SST Construction a mixed-to-slightly-positive read on sales and proposal integrity. Some describe a smooth sales process, while others report proposal expectations and scope details did not match what they later experienced.Solar.com's composite of published customer feedback, not a customer quote

Scope and savings expectations disputed. Other reviewers report that proposal details or expected savings did not line up with what happened later. These complaints focus on contract scope and on whether sales-pitch assumptions held up after installation.

Added work not included in original quote. One reviewer says a later reinstallation request was treated as outside the original quote and required extra payment. That type of complaint points to expectations around what was or was not covered. Representative review excerpt: "Once the siding project was complete and when we tried to reach out them for reinstall they said the quote was just for uninstall and we need to pay additional..."

Clear sales experience for some customers. A small number of reviewers describe the sales process as straightforward and positive from the start. These comments suggest some customers felt informed during the initial proposal stage. Representative review excerpt: "GREAT EXPERIENCE WITH SALES AND INSTALLATION."

Feedback on price and financing transparency is mixed, with a few customers describing a satisfactory experience and others reporting unclear charges or unexpected follow-up costs. The complaints center on what was included in the original price and how additional work or system issues were handled afterward.Solar.com's composite of published customer feedback, not a customer quote

Unexpected extra charges reported. One reviewer says a later reinstall was not included in the original quote and required additional payment. That kind of complaint suggests some customers felt the final scope was not fully transparent. Representative review excerpt: "Once the siding project was complete and when we tried to reach out them for reinstall they said the quote was just for uninstall and we need to pay additional..."

Higher-than-expected bills raised concerns. Another reviewer links the installation to unusually high electric bills and later service follow-up. The review does not establish the cause, but it does reflect concern about the financial outcome after the system was installed.

Some customers report satisfactory pricing experience. A small set of reviewers say their customers or projects were handled well and were satisfied overall. These comments are limited, but they point to some positive experiences with pricing-related expectations. Representative review excerpt: "They have done multiple jobs for our customers and our customers seem to be happy."

Communication and coordination are a clear pain point in the review corpus. Reviewers frequently describe difficulty getting calls returned, getting updates, or getting issues moved forward, though a small number say scheduling and follow-up went well.Solar.com's composite of published customer feedback, not a customer quote

Repeated unanswered calls and emails. Many reviewers say they had to call or email repeatedly without getting a response. The dominant complaint pattern is difficulty reaching anyone for basic updates or next steps. Representative review excerpt: "They don’t answer the phone or have the decency to call back."

No clear ownership after issues arose. Several reviews describe situations where the company would send someone out once, but continued issues required constant follow-up from the customer. This points to weak project ownership and inconsistent coordination. Representative review excerpt: "I’ve called and emailed SST several times for two months and yet the issue is still not resolved."

Scheduling and follow-up worked for some. A few reviewers describe good communication for scheduling, repairs, and follow-up. These positive comments show that some customers did get responsive coordination at times. Representative review excerpt: "SunSystems Tech was very good with communication for scheduling, repairs and follow up."

Timeline reliability trends negative, even though the score sits in the mid range. Reviewers repeatedly report delays, missed follow-through, and long waits for reinstallation, inspections, or activation-related work.Solar.com's composite of published customer feedback, not a customer quote

Work left unfinished or disconnected. Several reviewers report that projects were left disconnected or not completed on schedule. These accounts suggest problems with keeping the final activation or reinstallation process moving. Representative review excerpt: "HORRIBLE SERVICE They came to our house for an upgrade one week ago and left it disconnected."

Long waits for appointments and submissions. Other reviewers describe waiting months for a work date, inspection submission, or reinstallation update. The recurring issue is delay rather than a single isolated miss. Representative review excerpt: "My solar company contracted them to do an inspection and it was never submitted to the dept t of buildings!"

Some work moved forward after contact. A small number of reviewers indicate the company did eventually handle scheduling or follow-up steps. These comments are limited, but they show not every timeline-related experience stalled completely. Representative review excerpt: "SunSystems Tech was very good with communication for scheduling, repairs and follow up."

Workmanship and site care are mixed overall. Some reviewers describe a positive installation experience, but the complaints include roof damage, broken materials, and post-install issues that needed attention.Solar.com's composite of published customer feedback, not a customer quote

Roof and property damage reported. Some reviewers say installation work caused damage to a new roof or left other property issues unresolved. These complaints are centered on site care and the condition left behind after the work was done. Representative review excerpt: "Solar installers caused severe damage to my brand new roof during installation."

Problems found after installation. Other reviewers report post-install issues such as water intrusion or repairs that were only partially addressed. This points to quality-control concerns after the initial crew visit. Representative review excerpt: "A couple of days later the techs came out and found water had got into my inverter and ruined it, even though it was installed in the garage."

Positive installation experience reported. A couple of reviewers say their sales and installation experience went smoothly. These comments suggest some crews completed the job in a way customers appreciated. Representative review excerpt: "GREAT EXPERIENCE WITH SALES AND INSTALLATION."

Long-term support and performance draw the weakest feedback in the set. While a few reviewers report good production or effective follow-up, many others describe slow service, unresolved repair requests, monitoring problems, or support gaps after the system was turned on.Solar.com's composite of published customer feedback, not a customer quote

Monitoring and repair support criticized. Many reviewers say they waited a long time for repair calls, technician visits, or monitoring-related help. The main complaint pattern is that support after installation did not keep pace with the need for service. Representative review excerpt: "Many phone calls and emails and still no technician, despite having a service contract."

Post-install issues remained unresolved. Other reviewers report systems left disconnected, inverter or monitoring problems, or service contracts that did not lead to timely action. These accounts suggest recurring friction in warranty and service follow-through. Representative review excerpt: "HORRIBLE SERVICE They came to our house for an upgrade one week ago and left it disconnected."

Some systems reported strong output. A few reviewers share favorable true-up or bill results after installation. These comments indicate some customers saw acceptable system performance over time. Representative review excerpt: "OUR TRUE UP IN MARCH OF THIS YEAR WAS UNDER $25."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.