Summit Technology Group Reviews

Reviewers mostly describe the sales process as clear, responsive, and straightforward, with several noting helpful guidance and quick quoting. A smaller complaint pattern centers on expectations not being fully explained up front, especially around consultation or estimate-related charges.Solar.com's composite of published customer feedback, not a customer quote

Helpful, responsive proposals. Several reviewers say the team provided timely quotes and practical guidance, with a focus on making the proposed work fit the customer’s goals and aesthetics. Representative review excerpt: "Company 2 (Summit) provided a quote on the same day and had an appointment booked for the install on 2/1/22."

Honest project feedback. Some reviewers report receiving candid advice about whether a project was worthwhile at the time, which they viewed as a sign of integrity in the sales conversation. Representative review excerpt: "They were super responsive and the technician Jason gave a very honest and insightful opinion of whether it was worth the install (which it was not at the time) --..."

Up-front fee expectations. One reviewer describes not being told in advance to expect a consultation or estimate-related charge, pointing to a gap between the phone conversation and the billing experience. Representative review excerpt: "Nowhere was this explained over the phone when I called that I should expect a 'consultation fee' or any expenses for an estimate."

Feedback on pricing is mixed to somewhat negative. Some reviewers describe reasonable, discussable pricing, but others report confusion or dissatisfaction around trip charges, added billable time, and final cost and expectations.Solar.com's composite of published customer feedback, not a customer quote

Added charges on the bill. Some reviewers report surprise around trip charges or additional billed time that they felt was not clearly set out beforehand. Representative review excerpt: "I was told on the phone there would be a $59.00 trip charge and then whatever it cost to fix the problems."

Cost concerns at the high end. One reviewer says the final price range felt too expensive for the project and ultimately led them to choose a different route. Representative review excerpt: "The poor experience led us to go a completely different route that was far simpler than anything Summit could render and cost less than half of their lowest range."

Clear price discussions. A few reviewers say they were able to talk through pricing concerns and work out details during the process. Representative review excerpt: "This in not to say that there have not been the occasional rough patch during the process, but we've always been able to talk it out and arrive at a..."

Communication is generally described positively, with many reviewers highlighting responsiveness and professional follow-through. The main complaints involve missed or unclear explanations around fees and invoice language, so the section is positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Responsive, professional contact. Multiple reviewers say the team was responsive, professional, and easy to reach during the project. Representative review excerpt: "Great team, super responsive and they've delivered high-quality, professional results on both jobs they've done for us."

Helpful issue-solving. Reviewers also describe staff members who took time to explain options, troubleshoot problems, and go beyond the basic scope when needed. Representative review excerpt: "He also traced out and resolved a problem with one of my RadioRa2 switches that did not have enough load on it to function properly as I had removed a..."

Fee explanations not always clear. A few reviewers report confusion about diagnostic or consultation charges and say those costs were not clearly explained when they expected them to be. Representative review excerpt: "Nowhere was this explained over the phone when I called that I should expect a 'consultation fee' or any expenses for an estimate."

Timeline feedback is mixed but not strongly negative. Some reviewers say projects moved at a good pace, while others describe missed calls or delays tied to coordination and utility-related follow-up.Solar.com's composite of published customer feedback, not a customer quote

Work completed in a reasonable time. Some reviewers say the project was completed in a good amount of time even when there were a few electrical hiccups along the way. Representative review excerpt: "Even with some hiccups with the electrical work at our house, they were able to get everything done in a Good amount of time and last month or electric and..."

Detail during install timing. A reviewer describes the installer as going beyond the basic install steps and finishing the work in a way that supported the scheduled scope. Representative review excerpt: "Not only did he install the wall connector and sub panel, but he went above and beyond by surrounding the new components with plywood which made the appearance looked much..."

Follow-up delays or missed contact. Other reviewers report problems getting a callback or moving the process forward at the expected pace, especially when they needed a utility-related receipt or follow-up. Representative review excerpt: "This is very important for me to show utility receipt No call!"

Workmanship receives mostly positive marks, especially for professional-looking installs, attention to detail, and cleanup. There are still a small number of complaints about conduct or execution, but they are rare relative to the praise.Solar.com's composite of published customer feedback, not a customer quote

Clean, detail-oriented installs. Several reviewers praise the installers’ attention to detail and say the work area was kept clean, with finished results that looked polished. Representative review excerpt: "We were very impressed with the amount of detail the installers used to make sure that the space was kept clean and could not believe how immaculate the work behind..."

Professional finished appearance. Reviewers also mention thoughtful touches like enclosing components neatly and making the installation look good aesthetically. Representative review excerpt: "Not only did he install the wall connector and sub panel, but he went above and beyond by surrounding the new components with plywood which made the appearance looked much..."

Conduct concern from one review. One reviewer describes a negative interaction involving a driver and characterizes the conduct as unprofessional and aggressive. Representative review excerpt: "Unprofessional & aggressive drivers work for this company"

Post-install support is a clear strength in the review set. Reviewers describe good follow-up, effective warranty help, and responsive service after the initial job, with no material complaint pattern in this category.Solar.com's composite of published customer feedback, not a customer quote

Return customers and repeat service. Some reviewers say they came back to the company months or a year later for additional work, which suggests ongoing confidence after the original install. Representative review excerpt: "After the initial job, we reached out to them again a year later regarding generators and battery systems."

Warranty and monitoring support. Reviewers report that the company monitored panel performance over time, honored warranties, and addressed issues effectively. Representative review excerpt: "During the monitoring of my panels' performance over the last year and a half, they've honored warranties and addressed problems effectively."

Quick problem resolution. One reviewer says a technician returned quickly and handled a problem promptly after the initial installation. Representative review excerpt: "Daniel was here in a flash and took care of the problem in no time at all..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.