Sun Up Electric Reviews

Reviewers describe Sun Up Electric’s sales and proposal process as clear, thorough, and low-pressure. The review set for this category is uniformly positive, with customers saying the team explained options well and helped shape plans before signing.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers say the proposal process was explained carefully, with enough detail that there were no major questions left before signing. Representative review excerpt: "While getting quote itself I am impressed, because he explained everything and never in a hurry."

Customized planning. Customers report that the team worked through plan changes before the contract was signed and helped tailor the system to the home. Representative review excerpt: "Konstantin worked with me to come up with the best plan, visiting in person before I signed (this is rare nowadays), and iterating on it as we worked through the..."

Straightforward sales experience. Reviewers describe the people involved as honest and easy to work with during the buying process. Representative review excerpt: "Konstantin, Eddie, David, all excellent and honest people."

Reviewers generally describe pricing and financing as transparent, with no hidden-cost concerns appearing in the evidence set. A few comments also point to satisfactory pricing and expectations around bill reduction or savings, while incentive timing is part of the broader price conversation.Solar.com's composite of published customer feedback, not a customer quote

No hidden-cost concerns. Reviewers say the process moved forward without unexpected charges or surprise costs. Representative review excerpt: "May process with no hidden cost."

Pricing felt fair. Customers report that the price they were offered felt good relative to the project they received. Representative review excerpt: "He gave us a good price as well."

Savings expectations. Some reviewers mention the system helping reduce utility bills, which they frame as part of the value proposition. Representative review excerpt: "No more redic PGE bills for us."

Most reviewers describe responsive communication, clear handoffs, and steady project updates from design through installation. One complaint pattern appears in the evidence set, where a reviewer says follow-up slowed later in the process, but it is rare relative to the positive feedback.Solar.com's composite of published customer feedback, not a customer quote

Responsive updates. Reviewers say texts and calls were returned quickly and that they were kept informed about scheduling and next steps. Representative review excerpt: "Eddie was so professional, returning all texts and phone calls, quickly, always keeping us up to date with his schedule."

Clear handoffs. Customers report that design, logistics, and installation were laid out clearly, with expectations spelled out in advance. Representative review excerpt: "From Design, logistics to install everything was spelled out 100% with no questions to be asked."

Follow-up can weaken later. One reviewer says communication was strong early on but became difficult to reach later in the process. Representative review excerpt: "I have tried to contact my representative home was great at getting back to me in the beginning of the process but now seems to be ghosting me and can't..."

Reviewers mostly describe projects moving on schedule, with permits, inspections, and activation handled in a reasonably timely way. A small number of comments mention timing friction or projects that were still waiting on final steps, so the category is positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote

On-schedule completion. Several reviewers say the job was completed when promised and that they were kept informed about the next steps. Representative review excerpt: "they completed the job on schedule , everything was completed neatly , they took care of always making sure we knew the next steps were , including power shut offs..."

Fast install and inspection. Customers report installation happening quickly after signing and passing city inspection soon after. Representative review excerpt: "Within about 1 month of signing the contract, the system was installed and passed city inspection."

Final steps can still be pending. One reviewer notes the work looked good but was still awaiting city inspection at the time of the review. Representative review excerpt: "Just need city inspection but it looks great."

The workmanship reviews are strongly positive, with customers praising professional crews, careful installation, and good cleanup. Reviewers also mention follow-up attention when an issue needed to be secured or adjusted after the initial work.Solar.com's composite of published customer feedback, not a customer quote

Professional crew behavior. Reviewers describe the crew as prompt, organized, and careful about how they set up and worked on site. Representative review excerpt: "The crew arrived promptly, communicated their plans, set up 2 large tables to accommodate the necessary tools."

Clean and careful finish. Customers say the team cleaned up well after the job and left the property tidy. Representative review excerpt: "Lastly, they made sure to clean up at the end of the day to ensure my driveways were free from any left over debris from their installation."

Follow-up on site issues. Reviewers report that when something needed to be secured after installation, the team came back to address it. Representative review excerpt: "They came back out and secured them so they weren't damaged."

Reviewers describe post-install support as strong, including startup help, troubleshooting, and electrical follow-through after the system was installed. The evidence also includes comments about production and utility-bill reduction, which reviewers use as signs that the system was working as expected.Solar.com's composite of published customer feedback, not a customer quote

Startup and activation help. One reviewer says the team discovered the system had not been turned on and quickly came out to get it running. Representative review excerpt: "Eddie found out the solar had never been turned on so he quickly came to start up the solar system but he did not stop there."

Troubleshooting after install. Customers report that the company helped identify and fix additional electrical issues discovered during follow-up work. Representative review excerpt: "they even help replace a bad breaker they discovered in our panel , and help fix a short they discovered from some electrical work I had done a couple of..."

Performance feedback. Reviewers describe the system producing the results they hoped for, including lower utility bills. Representative review excerpt: "Konstantin knows his product well and was able to install enough panels on my home so I no longer pay PG&E for electricity."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.