Sales & proposal integrity
Sales Integrity7.2/10
Reviewers describe SUNKO SOLAR’s sales process as clear and straightforward, with strong praise for transparency and a low-pressure approach. The available reviews do not show complaint patterns in this category, and comments often focus on proposal clarity, realistic expectations, and helpful guidance through the decision process.Solar.com's composite of published customer feedback, not a customer quote
Transparent, easy-to-understand proposals. Reviewers say the sales experience felt clear and easy to follow, with a transparent approach that helped them feel comfortable moving forward. Representative review excerpt: "after shopping around with vultures for months this guy was the easiest and most transparent."
Helpful guidance during the decision stage. Some reviewers describe the team as personable and supportive, noting that the guidance helped them feel good about choosing solar. Representative review excerpt: "Super team and Marco has a very awesome personality that made me feel good about doing solar."
Practical system design and expectations. Reviewers also mention that the proposals seemed grounded in how the roof and system would actually be used, rather than feeling oversold. Representative review excerpt: "Actually utilizes your roof and your panels rather than use and abuse your roof to sell power back to the grid and hold you hostage to the leasing company."
Price & financing transparency
Price Transparency6.8/10
Feedback on price and financing is limited but positive, with reviewers calling the process straightforward and the pricing fair. There are not enough reviews here to establish broader pricing patterns, but the available comments do not point to surprise-cost concerns.Solar.com's composite of published customer feedback, not a customer quote
Simple pricing experience. Reviewers describe the process as efficient and say the pricing felt strong for what was offered. Representative review excerpt: "Simple and efficient process and amazing price!"
Fair package value. One reviewer says the service package and follow-through were a good value and notes the price felt fair. Representative review excerpt: "The service package and follow thorough by far is the best we could find in the LA market with a fair price."
Communication & coordination
Communication7.2/10
Most reviews describe responsive, hands-on communication, including direct help with questions and coordination issues after the sale. A small amount of negative feedback appears in this area, so the overall picture is strong but not perfect.Solar.com's composite of published customer feedback, not a customer quote
Responsive, personal communication. Reviewers commonly say the team stayed responsive throughout the process and made the experience feel personal and supported. Representative review excerpt: "The personal touch and responsiveness made it an easy decision and it stayed the whole way through the process."
Hands-on help with complications. Several comments describe the team taking the lead when issues came up and working directly with the customer to keep the project moving. Representative review excerpt: "Even afterwards when we had complications with the city, Marco made sure to take the lead on the issue and help us make sure that our solar was connected."
One coordination complaint. A minority of feedback reports trouble getting the installation approved because the reviewer believed an application was not filed correctly, which points to a handoff or coordination breakdown in that case. Representative review excerpt: "I have had nothing but trouble in getting the solar installation approved by SCE due to the fact that this company not only failed to file an application with Southern..."
Timeline reliability
Timeline Reliability6.8/10
Timing feedback is mostly favorable, with reviewers saying work moved forward promptly and finished faster than expected. There is also one complaint tied to approval and activation, so timeline performance looks generally good but with a meaningful exception.Solar.com's composite of published customer feedback, not a customer quote
Faster-than-expected completion. Reviewers say questions were answered promptly and the work was completed and signed off sooner than they expected. Representative review excerpt: "Any questions were responded promptly and he completed the work, signed off, faster than I had anticipated."
Help pushing projects through approvals. Some customers report that the team helped manage city-related complications and kept the connection process moving. Representative review excerpt: "Even afterwards when we had complications with the city, Marco made sure to take the lead on the issue and help us make sure that our solar was connected."
Approval delay complaint. One reviewer reports serious trouble with utility approval and says the project stalled at the filing stage, which suggests a schedule-and-permitting issue in that case. Representative review excerpt: "I have had nothing but trouble in getting the solar installation approved by SCE due to the fact that this company not only failed to file an application with Southern..."
Workmanship & site care
Workmanship7.0/10
The workmanship feedback is limited but positive, with reviewers expressing confidence in the crew and no direct complaints about cleanup or damage in the available set. Because the sample is small, this section reads as a cautious positive rather than a broad pattern.Solar.com's composite of published customer feedback, not a customer quote
Professional crew impression. Reviewers describe the team positively and say the experience of having the crew on site felt reassuring. Representative review excerpt: "Super team and Marco has a very awesome personality that made me feel good about doing solar."
Installation experience felt solid. The available feedback points to a straightforward installation experience, without reported site-care problems in the evidence set. Representative review excerpt: "We've banked credits with LADWP for several months and it's more than keeping up through LA summer even with ACs running and electric cars charging."
Long-term support & performance
Long-Term Support7.0/10
Post-install feedback is positive, with reviewers saying the system performed well after activation and that support continued when issues came up. The sample is small, so this reads as encouraging evidence rather than a full long-term track record.Solar.com's composite of published customer feedback, not a customer quote
Strong early system performance. Reviewers say the system has been keeping up with usage after installation, including periods of heavier demand. Representative review excerpt: "We've banked credits with LADWP for several months and it's more than keeping up through LA summer even with ACs running and electric cars charging."
Persistent support after turn-on. One reviewer says the team continued to help diagnose a problem and work through customer-service issues after installation. Representative review excerpt: "Marco and his worker came to my house at least 3 times to diagnose my system and basically fight tooth and nail over the phone with customer service and to..."
How this is built: category scores and summaries weigh the company's full published rating record (19 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.