Sales & proposal integrity
Sales Integrity7.1/10
Reviewers describe the sales process as clear and dependable, with proposals that generally matched what customers say was delivered. The feedback in this category is entirely positive, with no reported complaints in the reviewed set.Solar.com's composite of published customer feedback, not a customer quote
Promises matched delivery. Reviewers say the company followed through on what was discussed during the sale, with expectations aligning well with the final project. One customer specifically described the process as staying true to what was promised. Representative review excerpt: "He did everything he promised."
Helpful proposal design. Customers also report that the proposal phase could surface useful system-design details, such as attic ventilation needs, before installation began. That suggests the planning conversation was more than a basic sales pitch for some reviewers. Representative review excerpt: "While designing the solar system Adam noticed my attic had poor ventilation so they added some proper vents & its like a whole new house."
Permitting and contract clarity. Several reviews describe the company as handling contract-to-permit steps in an organized way, including engineering drawings and submissions to HOA and county reviewers. That helped set expectations for the work ahead. Representative review excerpt: "When we agreed and entered into contract, Sunrise facilitated engineering drawings, submitted them to our HOA and to the county for permits- once obtained their install was fast and efficient."
Price & financing transparency
Price Transparency6.8/10
Reviewers generally describe pricing as fair or solid, and they do not report surprise costs in the reviewed set. Feedback also suggests the company was able to explain value in a way that felt reasonable to customers, including around incentive timing where relevant.Solar.com's composite of published customer feedback, not a customer quote
Viewed as good value. That points to a generally favorable view of value. Representative review excerpt: "The price we received for replacing our mom's roof and removing and reinstalling the solar panels was the best we were able to find."
Solid price on completed system. One customer reported that the company delivered a 10 kW system at a solid price while working through utility-related issues. The review suggests pricing was still viewed positively even when the project had complications. Representative review excerpt: "Tod worked through some issues where SMUD was being a pain, and delivered a 10kw system at a solid price."
Reasonable pricing language. Another reviewer described the install as professional and reasonably priced, reinforcing the pattern of positive price feedback. No substantive complaints about deposits, refunds, or hidden charges appear in the reviewed corpus. Representative review excerpt: "Friendly, professional install at a reasonable price."
Communication & coordination
Communication7.4/10
Reviewers consistently describe Sunrise Solar as responsive and organized during the project. The feedback emphasizes direct communication, coordination across stages, and crews that kept customers informed as work moved forward.Solar.com's composite of published customer feedback, not a customer quote
Responsive to customers. Several reviewers say the team was responsive and easy to reach during the job. That kind of communication appears to have helped projects move smoothly from signing through completion. Representative review excerpt: "They were very responsive and did a beautiful job, arriving as indicated and stayed on the job until it was done."
Communication stayed active. Customers also report steady communication from the start of the contract process through installation. This suggests the company maintained project ownership rather than leaving customers to chase updates. Representative review excerpt: "We've recently had a new roof, a 12 panel solar system with batteries installed by Sunrise Solar Roofing & from day one of signing the contracts communication has always been..."
Cleanup and daily coordination. One reviewer highlighted that the crew cleaned up each day and left the yard in better condition than before the job started. That points to strong day-to-day coordination as well as customer care. Representative review excerpt: "The installation crew cleaned up every day they were here, to the point that my patio and yard were cleaner than before I started."
Timeline reliability
Timeline Reliability7.1/10
Reviewers describe the company as generally reliable on timing, with work that often started or finished as scheduled and sometimes earlier than expected. The reviewed set does not show a pattern of missed appointments or major delays.Solar.com's composite of published customer feedback, not a customer quote
Ahead of schedule in some cases. One customer said the team finished the process well ahead of schedule, which is a strong sign of schedule discipline. This appears to be part of a broader pattern of timely execution. Representative review excerpt: "His team installed and finished the process way ahead of schedule."
Arrived as planned. Reviewers also note that crews arrived when indicated and stayed until the work was done. That kind of follow-through supports a positive view of timeline reliability. Representative review excerpt: "They were very responsive and did a beautiful job, arriving as indicated and stayed on the job until it was done."
Permitting and coordination moved forward. Some reviews describe the company handling permit-related steps and related coordination without obvious bottlenecks in the customer narrative. While these projects can involve outside approvals, the feedback here remains positive overall. Representative review excerpt: "When we agreed and entered into contract, Sunrise facilitated engineering drawings, submitted them to our HOA and to the county for permits- once obtained their install was fast and efficient."
Workmanship & site care
Workmanship8.0/10
Reviewers give Sunrise Solar strong marks for installation quality, professionalism, and cleanup. The feedback emphasizes careful roof work, courteous crews, and job sites that were left tidy after installation.Solar.com's composite of published customer feedback, not a customer quote
Professional installation quality. Customers describe the installation as professional and secure, including roof-integrated work that inspired confidence about future performance. The overall tone is that the crews knew how to do the job carefully. Representative review excerpt: "These guys are also roofers, so you can have complete assurance that your solar will be installed properly and securely to your roof without fear of future leaks or damage."
Crew professionalism. One reviewer specifically called the install team friendly and professional, reinforcing the pattern of positive field workmanship. This suggests the crew experience was a noticeable strength. Representative review excerpt: "Friendly, professional install at a reasonable price."
Clean job sites. Another customer said the crew cleaned up every day and left the patio and yard cleaner than before the project started. That indicates strong site care during the install process. Representative review excerpt: "The installation crew cleaned up every day they were here, to the point that my patio and yard were cleaner than before I started."
Long-term support & performance
Long-Term Support7.8/10
Reviewers report strong post-install support, useful monitoring help, and positive system performance after activation. The feedback also suggests the company continued to be involved after the installation was complete.Solar.com's composite of published customer feedback, not a customer quote
Help after installation. One reviewer said the company helped with design, finance, inspection, grid connection, and monitoring setup. That points to active support beyond the installation day itself. Representative review excerpt: "He helped with every step of the process including design, finance, inspection, connection to the grid with PG&E and even helping with setting up systems monitoring software."
Ongoing service relationship. A customer noted a service visit from someone who had been with the company for many years, which they took as a sign of stability and support. The review frames post-install service as a meaningful part of the experience. Representative review excerpt: "As a side note the service person today said he has been with the company for 15 years, a great company and great boss!!"
Reported savings and performance. Some reviewers say the installed system has produced good results, including meaningful savings. That suggests the long-term outcome has been positive for customers who weighed in. Representative review excerpt: "We had solar installed by Sunrise Solar Roofing and it has saved us a ton of money."
How this is built: category scores and summaries weigh the company's full published rating record (8 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.