Sales & proposal integrity
Sales Integrity7.3/10
The available feedback centers on strong trust in the consultation process rather than pressure or surprises.Solar.com's composite of published customer feedback, not a customer quote
Honest, knowledgeable sales guidance. Reviewers say the sales experience felt straightforward and credible, with the representative described as honest and extremely knowledgeable. Representative review excerpt: "I was so wrong in thinking that this would just be another solar salesman to shop away; Levi was super honest, extremely knowledgeable and arguably the most competent person of..."
Pricing proposal positioning. Reviewers describe a recurring pattern in this area. Representative review excerpt: "After getting three quotes, SunStack Solar stood out as the most competitive for the same-sized system and battery."
Clear expectations. Feedback also suggests the proposal process matched customer expectations and did not leave reviewers describing confusion about what was being offered. Representative review excerpt: "I always felt like they had my home’s energy needs in mind, and I was the one making the final call."
Price & financing transparency
Price Transparency6.8/10
Review evidence on pricing and financing is limited, but the available comment is positive.Solar.com's composite of published customer feedback, not a customer quote
Pricing quoted price. Reviewers describe a recurring pattern in this area. Representative review excerpt: "After getting three quotes, SunStack Solar stood out as the most competitive for the same-sized system and battery."
Limited finance detail in reviews. The review corpus does not provide broader detail on financing terms, so the transparency assessment here is based on a single favorable price-related comment. Representative review excerpt: "After getting three quotes, SunStack Solar stood out as the most competitive for the same-sized system and battery."
Communication & coordination
Communication7.5/10
Reviewers consistently describe responsive communication and steady coordination throughout the project. The feedback emphasizes clear answers, regular updates, and a sense that the team kept the process moving.Solar.com's composite of published customer feedback, not a customer quote
Responsive to questions. Reviewers say calls and questions were handled well, with the team described as helpful and thorough in answering concerns. Representative review excerpt: "Even after I called a couple times and had some questions and they were always great and answered all my questions."
Kept customers updated. Some reviewers report being kept informed at each step of the process, which they felt reflected good project ownership. Representative review excerpt: "They keep you appraised during every step of the process, they do things right."
Start-to-finish support. Another reviewer describes working with the team as an outstanding experience from beginning to end, reinforcing the overall coordination score. Representative review excerpt: "Working with Serena and Levi at Sunstack Solar was an outstanding experience from start to finish."
Timeline reliability
Timeline Reliability7.1/10
Reviewers generally describe projects as finishing on time or ahead of schedule. The available feedback also includes positive mentions of inspection sign-off and efficient scheduling, with no recurring complaint pattern in this set.Solar.com's composite of published customer feedback, not a customer quote
On-time completion. Reviewers say the job was completed on time, reflecting dependable execution against the stated schedule. Representative review excerpt: "The company was professional, and completed the job on time."
Ahead of schedule. Some feedback notes that the work finished slightly ahead of schedule, which reviewers viewed as a plus. Representative review excerpt: "Everything he explained to me & my family was spot on accurate and the work was finished slightly ahead of schedule - another plus!"
Smooth inspection closeout. Reviewers also mention that final inspection went well and that the installation was completed efficiently and right on schedule. Representative review excerpt: "When the inspector came to sign off for final inspection he said what a good job they did."
Workmanship & site care
Workmanship7.5/10
Reviewers describe the installation and cleanup work positively, with attention to detail showing up across multiple comments. The feedback also includes examples of troubleshooting and site-specific follow-through, rather than complaints about damage or sloppy work.Solar.com's composite of published customer feedback, not a customer quote
Detailed troubleshooting. One reviewer says the team reviewed an existing system, identified gaps, and got the system working again. Representative review excerpt: "Levi and Ivy reviewed our existing system, found gaps, including 10 panels that weren’t connected, and got everything working."
Clean, efficient install. Reviewers describe installations as efficient, clean, and well done, with good results at final review. Representative review excerpt: "The installation was completed faster than we expected—efficient, clean, and right on schedule."
Strong cleanup and finishing work. Another reviewer highlights the attention to detail in the cleaning and finishing work, describing the crew’s effort favorably. Representative review excerpt: "Our panels have never been cleaned this way before, and I’m not talking about using deionized water, pressure washers or brushes - it was the attention to detail, elbow grease..."
Long-term support & performance
Long-Term Support6.0/10
This category is more limited than the others, but the available reviews are still favorable. Reviewers mention post-install troubleshooting, dependable service, and cleaning support meant to keep systems operating well, though the sample does not provide broader long-term warranty detail.Solar.com's composite of published customer feedback, not a customer quote
Post-install troubleshooting. Reviewers say the team returned to identify system gaps and get everything working, which points to useful support after the initial installation. Representative review excerpt: "Levi and Ivy reviewed our existing system, found gaps, including 10 panels that weren’t connected, and got everything working."
Dependable follow-up service. Some reviewers describe the service as dependable, suggesting customers felt supported after turn-on. Representative review excerpt: "I highly recommend Sunstack Solar for their quality of work and dependable service."
Limited warranty detail. The review set includes positive mentions of ongoing support, but it does not provide much detail about warranty handling or longer-term repair response. Representative review excerpt: "I also liked that they offer a guaranteed, professional cleaning service so my solar panels can work at optimum efficiency."
How this is built: category scores and summaries weigh the company's full published rating record (20 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.