Sales & proposal integrity
Sales Integrity7.7/10
Reviewers most often describe the sales process as clear, organized, and informative, with explanations that helped them understand the system and project steps. A small number of complaints mention delays or revised plans after the project was underway, but those concerns appear uncommon in the review set.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Reviewers say the team took time to explain the process and answer questions, including for customers who were new to solar. This comes through as a common strength in the sales phase. Representative review excerpt: "I did not have a lot of knowledge about solar before beginning this process but he explained everything I needed him to."
Well-organized process. Some reviewers describe the project as organized enough that they felt comfortable moving forward with a complex installation. Others also mention that the process was presented clearly from start to finish. Representative review excerpt: "After watching and seeing the complexity of the switch, we were so glad it was in the hands of Supreme Solar."
A few process changes. A smaller set of reviewers report delays tied to installation-day appointments and revised approved plans. These comments suggest that the initial plan did not always stay fixed through the early project stages. Representative review excerpt: "There were a couple delays in installation day appointments, and then we learned the approved plans needed to be revised and approved again."
Price & financing transparency
Price Transparency7.2/10
Feedback on pricing and financing is mostly positive, with reviewers often saying the company helped keep the process simple and understandable. Still, the lower score reflects a limited number of complaints around pricing and transaction expectations, including some mentions of surprises or timing issues.Solar.com's composite of published customer feedback, not a customer quote
Financing help. Reviewers frequently say the company helped coordinate financing and made that part of the process easier to manage. Several describe the financing step as straightforward and well handled. Representative review excerpt: "They kept me informed of every step along the way and even helped coordinate financing, which made the whole process super easy."
Straightforward price experience. These reviews suggest many buyers felt comfortable with the financial side of the deal.
Occasional pricing concerns. A small number of reviewers mention concerns tied to pricing details, refunds, or incentive timing. Those comments are limited, but they show that transparency was not perfect in every case. Representative review excerpt: "The process was seamless for us since Supreme Solar took care of all the steps, including financing through a local credit union."
Communication & coordination
Communication8.7/10
Communication is one of the company’s clearer strengths in the review corpus, with many customers describing regular updates and good project coordination. Reviewers commonly mention responsive contacts, clear handoffs, and steady guidance through the process. Only one complaint pattern appears in this category, centered on limited proactive updates.Solar.com's composite of published customer feedback, not a customer quote
Regular updates. Reviewers often say they were kept informed at each step and knew where the project stood. This is one of the most repeated themes across the communication feedback. Representative review excerpt: "Michael communicated with me every step of the way, letting me know where we were in the process."
Good coordination. Some customers describe the team as organized and clear about timing, with crews arriving when expected and milestones communicated in advance. That suggests strong coordination between sales, operations, and installation. Representative review excerpt: "Every step of the project was clearly communicated, timelines were respected, and when the crew said they would arrive at a certain time, they did."
Limited follow-up in one review. One reviewer says communication was minimal unless they checked in on their own. This appears to be an exception rather than the norm, but it is the main complaint pattern in the category. Representative review excerpt: "There was little to no communication from them, unless we checked in on status."
Timeline reliability
Timeline Reliability7.9/10
Most reviewers describe timelines as dependable, with work moving smoothly from contract to installation and crews showing up when expected. A small number of comments point to delays tied to appointment changes or plan revisions, so the category is positive overall but not flawless.Solar.com's composite of published customer feedback, not a customer quote
On-time crews. Reviewers say installation crews often arrived on time and completed work efficiently. These comments support a generally reliable schedule once the project was underway. Representative review excerpt: "His installation crew was very professional and arrived on time every day."
Fast project completion. Some customers report that the process moved from initial phone call to final installation in less than a month. That speed was often described as smooth rather than rushed. Representative review excerpt: "From our initial phone call to final installation, it was less than a month - and the delay was really only due to our going on vacation the first few..."
Delays and re-approval. A small number of reviewers mention delayed installation appointments and revised plans that had to be approved again. These comments show that schedule and permitting steps were not always fully predictable. Representative review excerpt: "There were a couple delays in installation day appointments, and then we learned the approved plans needed to be revised and approved again."
Workmanship & site care
Workmanship8.8/10
Workmanship feedback is strongly positive, with reviewers consistently describing clean installs, professional crews, and smooth site handling. The review set does not show a meaningful complaint pattern in this category, which makes it one of the company’s strongest areas.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Reviewers frequently praise the installation team’s professionalism and overall conduct on site. These comments suggest customers generally felt comfortable with the crew working on their property. Representative review excerpt: "We were very impressed with the professionalism of the entire installation team."
Clean installation. Some reviewers highlight tidy work, including hidden wiring and a clean-looking final result. That points to attention to detail during installation. Representative review excerpt: "They were able to hide all my wires from the roof and made the installation look super clean."
Efficient install work. Customers also mention quick installation timelines with crews completing panel and battery work in a short window. Those comments reinforce the sense of an organized and competent field team. Representative review excerpt: "The crew of 4 came out Dec 19th and installed 22 panels and 2 tesla batteries under 5 hours."
Long-term support & performance
Long-Term Support7.9/10
Post-install feedback is positive overall, with reviewers saying the system setup fit their needs and that monitoring tools were easy to use. A few comments also mention prompt service follow-up after installation, which supports the impression of workable long-term support.Solar.com's composite of published customer feedback, not a customer quote
System fit and design. Reviewers say the team helped design systems that matched their energy needs and budget. That suggests the company does more than just install panels; it also helps shape the setup around the home. Representative review excerpt: "He made sure I understood my options and also helped me design a system that fit both my energy needs and my budget perfectly."
Easy monitoring. Some customers mention app-based monitoring as a helpful part of ownership after the system was turned on. These comments point to a practical post-install experience. Representative review excerpt: "Their app makes monitoring our system's production so easy!"
Prompt service response. A reviewer reports that a service call after installation was resolved promptly. While the sample is limited, it indicates support did not end at activation. Representative review excerpt: "We required a service call after installation, and it was resolved promptly."
How this is built: category scores and summaries weigh the company's full published rating record (169 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.