Sales & proposal integrity
Sales Integrity7.0/10
Reviewers mostly describe the sales and proposal process as clear, organized, and educational, with many saying expectations were explained well. A small number of reviewers report delays or plan revisions that affected the original schedule, so the overall read is positive with limited complaints.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Many reviewers say the team explained the solar process in plain language and helped them understand the system and next steps. Representative review excerpt: "I did not have a lot of knowledge about solar before beginning this process but he explained everything I needed him to."
Well-organized process. Reviewers also describe the proposal-to-installation path as organized and easy to follow, with good visibility into progress. Representative review excerpt: "They are very organized in providing communication of where your at in the process of being fully up and running."
Occasional plan revisions. A few reviewers report delays tied to installation appointments and revised plans needing another approval cycle. Representative review excerpt: "There were a couple delays in installation day appointments, and then we learned the approved plans needed to be revised and approved again."
Price & financing transparency
Price Transparency6.7/10
Reviewers generally describe pricing and financing as straightforward, with several saying financing was coordinated smoothly and the process felt easy. There are a small number of complaints about cost-related expectations, so this category lands in the positive-to-mixed range rather than strongly positive.Solar.com's composite of published customer feedback, not a customer quote
Financing help. Several reviewers say the team helped coordinate financing and kept the process moving with minimal hassle. Representative review excerpt: "They kept me informed of every step along the way and even helped coordinate financing, which made the whole process super easy."
Clear cost coordination. Some reviewers describe the pricing and financing steps as seamless, including help with a local credit union and other project logistics. Representative review excerpt: "The process was seamless for us since Supreme Solar took care of all the steps, including financing through a local credit union."
Cost-related watch-out. A few reviews point to price and financing issues, including situations where expectations around final cost or related steps were not fully aligned.
Communication & coordination
Communication8.0/10
Communication is one of the strongest themes in the review set. Reviewers frequently report timely updates, responsive staff, and clear coordination across the project, with only a rare complaint about having to chase status updates.Solar.com's composite of published customer feedback, not a customer quote
Responsive updates. Many reviewers say they were kept informed at each stage and knew where the project stood from start to finish. Representative review excerpt: "Michael communicated with me every step of the way, letting me know where we were in the process."
Hands-on coordination. Reviewers also describe the team as organized and easy to reach, with questions and calls handled promptly. Representative review excerpt: "Michael and his team answered all my phone calls and answered all the questions I had."
Rare gap in follow-up. One reviewer reports little communication unless they checked in themselves, which stands out as an exception in an otherwise strong category. Representative review excerpt: "There was little to no communication from them, unless we checked in on status."
Timeline reliability
Timeline Reliability7.2/10
Most reviewers say the project moved at a reasonable pace and that crews arrived when expected. A few note that permitting, approvals, or utility-related steps can extend the timeline, so the category is positive but not spotless.Solar.com's composite of published customer feedback, not a customer quote
On-time crews. Reviewers often mention crews arriving on time and installation days going smoothly. Representative review excerpt: "His installation crew was very professional and arrived on time every day."
Reasonable turnaround. Some reviewers say the overall process moved quickly from the first call to final installation, especially when outside delays were not a factor. Representative review excerpt: "From our initial phone call to final installation, it was less than a month - and the delay was really only due to our going on vacation the first few..."
Permitting delays. A few reviewers describe delays tied to plan revisions, approvals, or other procedural steps that pushed the schedule out. Representative review excerpt: "There were a couple delays in installation day appointments, and then we learned the approved plans needed to be revised and approved again."
Workmanship & site care
Workmanship7.9/10
Workmanship receives consistently strong feedback, with reviewers praising smooth installations, professional crews, and clean-looking results. There are no recorded complaints in this category, so the tone is strongly positive overall.Solar.com's composite of published customer feedback, not a customer quote
Smooth installation. Reviewers frequently describe the installation as smooth and say the crew handled the work professionally. Representative review excerpt: "Ended up getting a powerall 3 battery setup with 34 panels and the installation went smooth."
Professional crew. Customers also highlight the professionalism of the installation team and the care taken during the job. Representative review excerpt: "We were very impressed with the professionalism of the entire installation team."
Clean finish. Several reviewers mention that the finished setup looked neat, including wire management and overall site appearance. Representative review excerpt: "They were able to hide all my wires from the roof and made the installation look super clean."
Long-term support & performance
Long-Term Support6.8/10
Post-install support and system performance are described positively in the review set, with reviewers mentioning monitoring tools, helpful system design, and prompt service follow-up when needed.Solar.com's composite of published customer feedback, not a customer quote
Useful monitoring. Reviewers say the monitoring app makes it easy to track production after the system is turned on. Representative review excerpt: "Their app makes monitoring our system's production so easy!"
Prompt service follow-up. When service was needed after installation, one reviewer reports that the issue was resolved promptly. Representative review excerpt: "We required a service call after installation, and it was resolved promptly."
System fit and guidance. Reviewers also describe helpful guidance in designing a system that matched their needs and budget. Representative review excerpt: "He made sure I understood my options and also helped me design a system that fit both my energy needs and my budget perfectly."
How this is built: category scores and summaries weigh the company's full published rating record (168 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.