Sales & proposal integrity
Sales Integrity7.8/10
Reviewers consistently describe the sales and proposal process as patient, informative, and low-pressure. The feedback centers on clear explanations, thoughtful proposal revisions, and a sense that the team focused on matching system design to energy needs rather than pushing a hard sell.Solar.com's composite of published customer feedback, not a customer quote
Patient, educational sales process. Reviewers say the team took time to explain system options and answer detailed questions, which helped them feel informed before signing. Representative review excerpt: "Mike was an invaluable resource in helping to educate me and was very patient with my many requests for information and adjusting quotes."
Thorough proposal discussions. Customers report that proposal reviews were careful and complete, with attention to scope and adjustments when requests changed. Representative review excerpt: "More than that though they were patient and thorough in explaining to me the whole system and all my options.."
Low-pressure impression. Reviewers also describe the sales approach as customer-focused, saying they did not feel pressured and believed the company was trying to size the system to their needs. Representative review excerpt: "I never felt like they were out to make a buck and generally wanted to help maximize our energy needs."
Price & financing transparency
Price Transparency7.1/10
Reviewers generally describe pricing and financing discussions as clear and straightforward.Solar.com's composite of published customer feedback, not a customer quote
Clear budget discussions. Customers say the team explained the project budget and related details clearly, including equipment placement and other planning items. Representative review excerpt: "Sean Taylor tookncare insuring that I understood all that would be involved in the project, from budget to the exact locations of the new equipment."
Perceived as competitively priced. Reviewers describe a recurring pattern in this area. Representative review excerpt: "First of all their price was best and other vendors simply said they could not match it."
Handled project changes openly. Reviewers also note that when unexpected project issues came up, the team investigated options and issued change orders without resistance. Representative review excerpt: "Delivered ahead of schedule, and after discovering unexpected challenges with the project, spent more time investigating, looking at alternate solutions, and without batting an eye, issued a change order for..."
Communication & coordination
Communication8.4/10
Reviewers overwhelmingly describe strong communication and project coordination. They frequently mention responsive office staff, professional crews, and smooth handoffs across design, installation, and follow-up steps, with only a rare complaint in the review set.Solar.com's composite of published customer feedback, not a customer quote
Responsive office support. Reviewers say the office staff was responsive and professional, which made coordination easier throughout the project. Representative review excerpt: "Finally, the office staff is responsive and professional, which makes all the difference in terms of communication."
Clear on-site communication. Customers describe installers as professional and careful to explain routing, timing, and what to expect during the process. Representative review excerpt: "The installers I would say set the bar for my experience with installers in any field - they were super professional and made sure to communicate their intended routing and..."
Good coordination during complex work. Reviewers also report that the team handled complicated transitions and reroof-related panel removal and reinstallation with strong coordination. Representative review excerpt: "They went above and beyond in the resolution of a difficult transition of an older Enphase Solar system to provide an innovative home energy management and battery storage solution."
Timeline reliability
Timeline Reliability7.8/10
Reviewers generally say the project timeline was dependable, with work starting and ending as expected in several cases. The main caution in the feedback is that permitting, inspections, and utility signoffs can extend the overall timeline, and one review describes a scheduling/coordination problem.Solar.com's composite of published customer feedback, not a customer quote
Install work stayed on schedule. Some reviewers say the installation itself started and ended on the promised timeline. Representative review excerpt: "The installation process started and ended right on schedule."
Permitting and inspections can slow things down. One reviewer notes that signoffs and inspections took time, while attributing much of that delay to the utility and permit process rather than the installer. Representative review excerpt: "The only issue we had is the time it takes for various signoffs and inspections, which primarily is the responsibility of PG&E and the permit departments."
Coordination support during related work. Reviewers also mention that the company helped coordinate panel removal and reinstallation for reroofing projects. Representative review excerpt: "We needed to reroof our house, so Taylor Energy deinstalled and reinstalled the solar panels."
Workmanship & site care
Workmanship8.7/10
Reviewers describe strong workmanship and professional site behavior across the installation process. They commonly mention punctual crews, careful communication, and clean, well-managed work, with no meaningful complaint pattern in the sourced reviews.Solar.com's composite of published customer feedback, not a customer quote
Professional, punctual crews. Customers say the installation crews were professional and punctual and took time to explain the process as they worked. Representative review excerpt: "The crew was professional, punctual, and took the time to explain how the system works and what to expect during the final inspection process."
Careful, communicative install practices. Reviewers report that installers communicated routing plans clearly and were attentive during the job. Representative review excerpt: "The installers I would say set the bar for my experience with installers in any field - they were super professional and made sure to communicate their intended routing and..."
Handled more complex site work. Some reviews also mention successful deinstallation and reinstallation work tied to reroofing or system upgrades. Representative review excerpt: "We needed to reroof our house, so contacted Taylor Energy to deinstall and reinstalled the panels."
Long-term support & performance
Long-Term Support8.6/10
Reviewers consistently report strong post-install performance and ongoing support. The feedback highlights systems working well over time, battery and panel expansions being handled successfully, and customers seeing lasting value after turn-on.Solar.com's composite of published customer feedback, not a customer quote
Systems keep performing well. Several reviewers say their systems have continued working properly after installation and have reduced electricity bills. Representative review excerpt: "It’s been working perfectly since and saved us hundreds of dollars in electric bills."
Support for later upgrades. Customers also describe successful later additions such as more panels or battery storage as their needs changed. Representative review excerpt: "Several years ago, they installed 19 solar panels and recently installed three more solar panels and a Franklin battery."
Strong post-install satisfaction. Reviewers summarize the long-term experience as highly positive and say the system has remained reliable after completion. Representative review excerpt: "We couldn’t be more impressed with our experience working with Taylor Energy Systems in California!"
How this is built: category scores and summaries weigh the company's full published rating record (71 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.