Tn Electrical and Solar Services Reviews

Reviewers consistently describe the sales process as clear and well-explained, with proposals that outlined system components and project scope in a straightforward way. Feedback on this category is uniformly positive in the source set, with no complaint pattern reflected in the evidence tallies.Solar.com's composite of published customer feedback, not a customer quote

Clear, transparent proposals. Reviewers say the quote and proposal details were explained clearly, including system components and paperwork, which helped set expectations early. Representative review excerpt: "She provided a transparent quote, clearly explained the system components (panels, inverter, etc.), and was extremely responsive to all my questions about energy production and paperwork."

Thoughtful project scoping. Reviewers also report that the team took time to assess roof conditions and energy usage before defining the project scope. Representative review excerpt: "Rather, he performed visual survey and manual measurement on roof, as well as diving into our electrical bills, helping me to define the project scope."

Reviewers generally describe pricing and financing conversations as straightforward, with reasonable pricing and patient answers to questions. The evidence set is entirely praise-oriented for this category, so there is no material complaint pattern to surface here.Solar.com's composite of published customer feedback, not a customer quote

Reasonable pricing. Reviewers describe the price as reasonable and the overall value as fitting the scope of the work performed. Representative review excerpt: "The work was exceptionally clean and the price was reasonable."

Patient answers on financing questions. Reviewers also say the team was patient in answering detailed questions that can come up around solar pricing and financing. Representative review excerpt: "I think they are very responsive to your questions (one can have several questions around solar installations) and Nhi was very patient in answering all my questions."

Reviewers very often describe the team as responsive, proactive, and easy to reach throughout the project. The category is overwhelmingly positive, with just one complaint in the evidence set, so the main pattern is strong coordination with a rare watch-out.Solar.com's composite of published customer feedback, not a customer quote

Responsive communication. Reviewers repeatedly say questions were answered quickly and follow-ups were handled proactively, which helped them feel informed during the project. Representative review excerpt: "Her clear communication and proactive follow-ups gave us a lot of confidence and peace of mind."

Ownership of permitting and handoffs. Reviewers also report that the team handled permits and PTO-related coordination directly and kept the process moving. Representative review excerpt: "In addition, Hanh (owner) took care of everything including the permit and PTO application and followed up with PG&E to make sure that PTO is issued asap."

Rare communication complaint. A small number of reviewers describe a breakdown in communication around expectations before work began, so this remains a watch-out even though it appears infrequently in the corpus. Representative review excerpt: "Im like did you mention that before drilling, let see how your customer would say Please be aware to go with this company, before and after the money should be..."

Reviewers commonly say projects moved on schedule and that permitting, inspection, and activation steps were handled efficiently. The evidence set is strongly positive overall, with one mixed item that suggests some finish-up details may still require attention in isolated cases.Solar.com's composite of published customer feedback, not a customer quote

On-schedule completion. Reviewers say the work was completed on schedule, with installation and inspection milestones handled quickly. Representative review excerpt: "They were right on schedule, installed in a day and inspection completed in 10 days."

Permits through inspection. Reviewers also report that the team managed permits through final inspection and kept the process moving forward. Representative review excerpt: "The team was professional, efficient, and made sure every detail was handled with care—from permits to final inspection."

Minor finish-up watch-out. One review points to small repair and repaint items during the installation process, which reads as a limited coordination detail rather than a broad scheduling issue. Representative review excerpt: "No cutting step and make sure all the small spot in my house during the solar installation process are fix and repaint."

Reviewers overwhelmingly praise the installation quality, describing clean routing, careful handling, and professional crews. There is one complaint about property damage during installation, but the broader record is strongly favorable on workmanship and site care.Solar.com's composite of published customer feedback, not a customer quote

Clean, detailed installation. Reviewers often describe the finished installation as neat and discreet, with attention to detail in conduit routing and system placement. Representative review excerpt: "They completed the work efficiently and, most importantly, the final installation is incredibly clean—all the conduit routing is neat and discreet, showing great attention to detail."

Professional crew behavior. Reviewers also say the crew handled the job carefully and professionally from start to finish, including final inspection readiness. Representative review excerpt: "The team was professional, efficient, and made sure every detail was handled with care—from permits to final inspection."

Isolated damage report. One reviewer reports damage to an interior wall during battery mounting, which stands out as an isolated site-care complaint in an otherwise very strong category. Representative review excerpt: "But he refused to come On the installation day, his team drilled the outside wall to mount the batteries and damaged my inside wall."

Reviewers generally describe systems as working well after activation and note that the company has been helpful with approval-related follow-up. The category is mostly positive, but the evidence also includes a post-install service complaint, so long-term support is somewhat less consistent than the installation experience.Solar.com's composite of published customer feedback, not a customer quote

Systems running well. Reviewers say their systems are operating as expected after installation, with some noting strong performance over multiple months. Representative review excerpt: "The system is up and running perfectly, and we’re already seeing the benefits."

Help with approval process. Reviewers also report that the team was helpful in working with the utility to get systems approved. Representative review excerpt: "They also are very good at working with PGE to get your system approved."

Post-install service concern. One reviewer says customer service was less responsive after the system had been installed for a couple of months, which suggests follow-through may be less consistent after turn-on. Representative review excerpt: "But after couple months to have my solar system, their customer service is not as good as before."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.