Turnkey Construction and Solar Reviews

Reviewers generally describe the sales process as clear and informative, with proposals that explain options and costs rather than pushing a hard sell. The available evidence is all positive, so this category reads as a strength in the review set.Solar.com's composite of published customer feedback, not a customer quote

Clear, educational sales approach. Reviewers say the team explained options in a way that felt informative and not overly pushy. They describe the process as focused on helping customers understand the project direction. Representative review excerpt: "We didn’t feel like someone was trying to convince us to get Solar for a sale, but educate us if we wanted to go in that direction."

Helpful cost breakdowns. Reviewers report that construction-related proposals included different option levels and breakdowns of cost. The feedback suggests customers found the proposal structure easy to compare. Representative review excerpt: "For construction they give you options and and explain they breakdown in costs with other options that are more elaborate and more cost effective."

Feedback on pricing and financing is more mixed than the sales reviews. One reviewer describes a helpful battery addition, while others report unresolved issues around follow-up and a complaint involving job-related expenses.Solar.com's composite of published customer feedback, not a customer quote

Unresolved pricing or service concerns. Other reviewers report problems that were not quickly resolved after follow-up, and one mentions an issue tied to job-related costs. The evidence here points to dissatisfaction around transparency or resolution when concerns came up. Representative review excerpt: "It's been over 40 days since reaching out to them and they are trying to act like there isn't even a problem even after acknowledging and failing to fix the..."

Some positive pricing-related experiences. One reviewer describes a positive experience adding home batteries to the system and presents that part of the purchase as straightforward. This suggests some customers felt the overall package was handled well. Representative review excerpt: "They added home batteries to my solar system as a back-up to the electric grid..."

Communication is one of the more uneven parts of the review set. Many reviewers describe prompt responses and clear explanations, but a meaningful share report slow replies, limited follow-up, or problems coordinating office and field activity.Solar.com's composite of published customer feedback, not a customer quote

Responsive and thorough updates. Several reviewers say the company communicated clearly, returned calls quickly, and kept them informed during the project. They also describe the team as professional and easy to understand for customers who were new to solar. Representative review excerpt: "Keith pointed us to Chloe and she communicated thoroughly the entire process and explained with ease for someone who isn’t familiar with all the solar lingo."

Strong follow-through for some customers. Some reviewers report that concerns were handled and that the team stayed responsive throughout the process. These accounts suggest good project ownership in at least part of the sample. Representative review excerpt: "Turnkey has followed through completely and has been very responsive with my concerns and making sure that the service is professional and to my liking."

Delayed or limited responses for others. Other reviewers describe long stretches of emails or calls with little response and say they had trouble reaching the right person. The complaint pattern centers on slow follow-up and inconsistent coordination. Representative review excerpt: "We have called and emailed and little response."

Timeline feedback trends slightly positive overall, with several reviewers saying projects moved quickly or finished without major delay. Still, a few reviews describe permit, inspection, or activation problems that stretched the process out much longer than expected.Solar.com's composite of published customer feedback, not a customer quote

Some projects moved quickly. Reviewers report quick contract starts and installations that did not drag on for months. This suggests the company can complete parts of the process efficiently in some cases. Representative review excerpt: "Quick contract experience and the product was delivered and installed without months of delays."

A few timely activation experiences. One reviewer says the system was installed and inspected, then approved for use within a short period after final inspection. That feedback points to a smooth closeout in some projects. Representative review excerpt: "...PG&E, it took 3 weeks after our final inspection until we were "apprived for use"."

Occasional long delays or coordination errors. Other reviewers describe long waits to turn on solar or problems tied to inspections and scheduling. The negative pattern is about project handoff and activation timing rather than installation quality alone. Representative review excerpt: "We started our project in Sept 2022 and it is now July 2023 and we still have not turned on solar."

Workmanship is generally viewed positively, with reviewers praising professionalism, cleanliness, and careful installation. A small number of complaints mention disrespectful behavior or inspection mistakes, but the overall balance stays favorable.Solar.com's composite of published customer feedback, not a customer quote

Professional installation crews. Reviewers say crews arrived on time, worked hard, and explained what they completed. This suggests a solid experience for customers who focus on job-site professionalism. Representative review excerpt: "Showed up on time, were very professional, worked hard, finished the job, showed us what they did."

Clean, careful install quality. Several reviewers describe the installation as careful and tidy, including comments that the company treated the project like it was their own home. The site-care feedback is largely positive. Representative review excerpt: "The difference maker with this company is that they install as if it’s their own house."

A few job-site concerns. A small number of reviewers report disrespectful behavior or inspection issues. These comments suggest isolated concerns about site conduct and project handling. Representative review excerpt: "Workers are very disrespectful on site job and from the office -100% non recommend."

Post-install feedback is mostly positive, with reviewers saying systems are producing well and that the company helped when service issues came up. The evidence set is small, but it points to generally favorable long-term support and performance.Solar.com's composite of published customer feedback, not a customer quote

Helpful support after installation. One reviewer says the company stepped in when an inverter failed and the original installer was unavailable. That suggests the team can be a resource after the system is already operating. Representative review excerpt: "We reached out to Turnkey due to our inverter being broken, and our solar installer being out of business."

System performance praised. Reviewers also report that their systems are working well after installation. These comments indicate satisfaction with output and equipment quality in the available post-install feedback. Representative review excerpt: "The resulting system is working prefectly."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.