Univercity Solar Electric Reviews

Reviewers generally describe clear, helpful sales conversations and proposals that were tailored to their homes and energy needs. The main complaints focus on expectations after the sale, including concerns about repairs, contract understanding, and difficulty reaching a live person.Solar.com's composite of published customer feedback, not a customer quote

Helpful, explanatory sales process. Several reviewers say the team took time to explain options, answer questions, and shape proposals around home energy needs and budget. A few also describe the quote as fair and the guidance as easy to understand. Representative review excerpt: "He explained everything so we can understand how to make the best decision for our home."

Tailored proposals and pricing. Reviewers report that the company worked through system compatibility and provided solutions that fit existing setups. Some also mention receiving financing or pricing they viewed as favorable. Representative review excerpt: "Every other contractor said any new panels would be incompatible with my existing system, which was a problem since I wanted the full capacity for the batteries I was adding."

Post-sale expectation gaps. A smaller set of reviewers describe unresolved concerns after signing, including confusion about loan terms, repair promises, and difficulty getting through to a person. These comments suggest some customers felt the handoff from sales to follow-through was not always clear. Representative review excerpt: "I specifically asked the salesperson if that loan would be transferable since we would be selling the house, was assured it would be transferable."

Feedback on pricing and financing is mixed. Some reviewers describe fair quotes, simple financing, and payment plans that felt manageable, while others report unclear loan terms, unexpected costs, and concerns about rebate or incentive timing.Solar.com's composite of published customer feedback, not a customer quote

Fair pricing for some customers. Positive reviews describe pricing as fair or not as expensive as expected, and some say financing was straightforward. A few also mention that the monthly payment structure worked for their budget. Representative review excerpt: "Pricing was fair and financing was simple."

Financing that fit monthly budgets. Some reviewers say they were able to secure financing that compared favorably with their utility bill and covered their electricity needs. These comments point to a generally workable financing experience for part of the review set. Representative review excerpt: "We were able to get financing which was less than our current utility bill and generate enough electricity for our current electric needs as well as generating a credit."

Concerns about terms and extra costs. Other reviewers report that loan details were not fully disclosed, that payments began right away, or that they later encountered unexpected costs. A few also raise concerns tied to rebate timing or long-term utility expenses. Representative review excerpt: "Bad lending practices and do not disclose all the loan terms upfront."

Most reviewers describe responsive communication, courteous staff, and helpful follow-up during and after installation. The smaller complaint pattern centers on calls not being returned, limited project updates, and a few cases where reviewers felt outreach continued when they did not want it.Solar.com's composite of published customer feedback, not a customer quote

Responsive, courteous support. Many reviewers say the company communicated well, stayed courteous, and answered questions throughout the process. Some also mention good after-installation support for new solar owners. Representative review excerpt: "This company went over and above, they are everything you want when hiring a solar company, great communication, punctuality, courtesy, and the work was quick, simple, and professional!"

Helpful follow-up after install. Reviewers report that staff remained available after installation and were willing to explain system details or service questions. These comments suggest solid handoffs for customers who needed additional help. Representative review excerpt: "We also appreciate the after installation service and he is available to answer all of our questions being new to solar."

Missed or limited follow-through. A smaller set of reviewers say phone calls and emails went unanswered or that they did not receive meaningful project updates after signing. These complaints focus more on coordination lapses than on the installation itself. Representative review excerpt: "Despite numerous phone calls and emails over the years, I have received little to no communication, no meaningful updates, and no proactive effort to correct the ongoing problems."

Timeline feedback is mostly positive, with many reviewers saying work moved quickly and proceeded as scheduled. A few complaints mention delays or lack of progress updates, but they appear less common than reports of timely completion and prompt PTO.Solar.com's composite of published customer feedback, not a customer quote

Projects completed on schedule. Reviewers frequently say the crew finished work quickly and in a timely manner. Several mention that the project moved smoothly from installation to activation. Representative review excerpt: "They were professional and were able to get it done in a timely manner and without any problems."

Fast installation and PTO. Some customers report that installation was completed in a day and that permission to operate followed shortly after. These reviews suggest the company often handled the project flow efficiently. Representative review excerpt: "The crew got the work done in one day, and we got our PTO the next week."

Occasional schedule communication issues. A small number of reviewers say they did not receive enough progress updates once the contract was signed, or describe unresolved timing concerns. The pattern is limited, but it shows some variability in coordination. Representative review excerpt: "Once I signed the contract, they didn't communicate with me on the progression of the project."

Reviewers most often praise the installation crew’s professionalism, speed, and cleanup. Complaint volume is low, though a couple of reviews mention roof or interior damage tied to installation or panel movement.Solar.com's composite of published customer feedback, not a customer quote

Professional, efficient installation. Many reviewers describe the work as professional, quick, and well handled. Several also say the crew was courteous and the site was left in good condition. Representative review excerpt: "This company went over and above, they are everything you want when hiring a solar company, great communication, punctuality, courtesy, and the work was quick, simple, and professional!"

Clean execution and solid workmanship. Reviews commonly note that installations were completed without problems and that the workmanship met expectations. Some customers specifically mention a smooth re-install or removal process. Representative review excerpt: "They were professional and were able to get it done in a timely manner and without any problems."

A few damage-related complaints. A small number of reviewers report roof or interior damage connected to the work. These comments are limited, but they do indicate some site-care concerns in the review corpus. Representative review excerpt: "When they moved the panels, they put holes in my roof, causing damage to a brand new 50 year roof."

Post-installation feedback is mostly favorable, with reviewers noting good system performance, quick inverter replacement, and helpful service after turn-on. The main negative pattern involves unresolved repair or warranty-related follow-up in a small number of cases.Solar.com's composite of published customer feedback, not a customer quote

Solid early performance. Some reviewers say the system works well after installation and that service remained strong throughout the process. These comments suggest many customers were satisfied once the system was up and running. Representative review excerpt: "It was installed professionally, works amazing and have had great customer service throughout the process."

Helpful service for post-install issues. A few reviewers describe quick replacement or service when a component needed attention, including inverter-related support. They frame the company as responsive when system maintenance was needed. Representative review excerpt: "I am very pleased with their service and their crews, we were notified we needed a new inverter which was mailed to the house and installed super quickly!"

Unresolved repair follow-up. A small set of reviewers say they were still seeking repairs or evaluation long after the original project, including warranty-related follow-up. These complaints suggest that long-term service can be uneven for some customers. Representative review excerpt: "I sincerely hope this review encourages the company to finally contact me, complete the repairs that should have been completed years ago, thoroughly evaluate my system, determine why it has..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.