Us Green Energy Technologies Reviews

Reviewers often describe the sales process as clear, attentive, and fair, with several saying expectations were set well and the project stayed on track. A small number of complaints mention last-minute changes to proposed equipment or difficulty getting follow-up after the sale.Solar.com's composite of published customer feedback, not a customer quote

Clear and attentive sales process. Many reviewers say the team communicated throughout the project, helped set expectations, and delivered proposals that felt straightforward. Several also describe the pricing discussion as fair rather than high-pressure. Representative review excerpt: "Alex and Alejandro were extremely attentive throughout the process and made sure they communicated with me at every stage of the project."

Fair expectations and no surprises. Reviewers also report that the final experience matched what was discussed up front, with little in the way of unexpected changes during the sale or installation planning. Representative review excerpt: "No unexpected surprises and everything was done honestly and fairly."

Watch-out on proposed equipment changes. A smaller set of complaints says the company tried to alter panel selections late in the process or did not remain responsive after the installation was complete. Representative review excerpt: "Signed a contract with specific panels they recommended, day before install try to switch to cheaper "white panels"!"

Feedback on pricing and financing is generally positive, but less consistent than other areas. Reviewers praise smooth financing help, warranty-covered costs, and favorable pricing, while a smaller group reports billing problems, service gaps, or unexpected charges.Solar.com's composite of published customer feedback, not a customer quote

Helpful financing support. Some reviewers say the company helped arrange financing and made the payment process easier to manage. These comments suggest the financing side was handled clearly for several customers. Representative review excerpt: "They even helped secure me a loan with a local credit union at the best possible rate!"

Good value for the price. Others describe the project cost as reasonable or say the work proceeded as planned without financial surprises. Warranty replacements at no cost also come up as a positive detail in post-install feedback. Representative review excerpt: "Over the years, I've had a few inverters replaced under warranty, all at no cost to me."

Billing and charge concerns. Complaints mention charges tied to unresolved system issues and some payment or billing confusion after installation. A few reviewers also connect those concerns to poor follow-up when they asked for help. Representative review excerpt: "They charged me $1200 dollars and my system still is not working."

Communication is one of the more uneven parts of the review record. Many customers describe attentive project managers and helpful coordination, but complaints are frequent enough to show recurring problems with callbacks, email responses, and ownership after installation.Solar.com's composite of published customer feedback, not a customer quote

Responsive during active projects. Positive reviews say the team stayed attentive, answered questions, and coordinated work well during installation or later service visits. Some also note that the crew handled scheduling and handoffs smoothly. Representative review excerpt: "Alex and Alejandro were extremely attentive throughout the process and made sure they communicated with me at every stage of the project."

Helpful long-term contact for some customers. Several reviewers say the company remained helpful years after installation when questions or concerns came up. These comments suggest some customers did receive ongoing support. Representative review excerpt: "Bought solar from them years ago and they are really helpful anytime I have a question or concern."

Frequent callback and follow-up problems. Complaints often center on unanswered calls, ignored emails, and difficulty getting anyone to take ownership of post-install issues. Some reviewers say they had to apply significant pressure before receiving service. Representative review excerpt: "Communication is poor—emails go unanswered, and service only occurs after significant pressure, including legal threats."

Timeline feedback trends moderately positive, with many reviewers saying appointments were kept and work moved quickly once permits were ready. The main complaints involve delays, unfinished cleanup, or changes that created avoidable inconvenience.Solar.com's composite of published customer feedback, not a customer quote

Work moved quickly after permits. Several reviewers say the project proceeded promptly once permits were secured, with crews showing up as scheduled and completing the work in a short window. Others note that appointments were kept and timing stayed flexible. Representative review excerpt: "Once the permits were secured, Alejandro and his team showed up quickly and took care of the job within a few days."

Scheduling generally held together. Some customers describe the team as reliable about appointment times and able to work around their availability. These comments point to solid scheduling for much of the pipeline. Representative review excerpt: "All appointments were kept on time and they were flexible given my travel for work making appointment times more difficult to schedule."

Delays and unfinished cleanup. A smaller set of complaints describes long waits to finish work or clean up the site, including dirt piles or incomplete installation tasks lingering for weeks. Those reviews suggest some projects ran behind schedule. Representative review excerpt: "They left a half-finished panel installation and dirt pile in my yard for 6+ weeks before coming out to clean things up."

Installation quality is a relative strength in the review set. Most customers describe professional crews, clean job sites, and solid remove-and-reinstall work, though a few complaints mention damaged or unfinished follow-up work and poor monitoring issues after installation.Solar.com's composite of published customer feedback, not a customer quote

Clean and professional crews. Many reviewers say the installation team cleaned up daily, stayed professional on site, and asked for feedback during the project. These comments point to careful jobsite management for a number of customers. Representative review excerpt: "They cleaned up the job site daily of debris and asked for feedback through the process to make sure I was happy and satisfied."

Solid removal and reinstall work. Customers also mention successful roof-related panel removal and reinstall projects, including jobs completed efficiently when roofing work was needed. That suggests the crew handled site coordination well in several cases. Representative review excerpt: "US Green did our removal/ reinstall when we redid our roof."

A few workmanship complaints. A smaller group reports unfinished work, site mess, or equipment problems that needed follow-up. Those comments show that workmanship issues did occur for some reviewers, even if they were not the dominant pattern. Representative review excerpt: "They left a half-finished panel installation and dirt pile in my yard for 6+ weeks before coming out to clean things up."

Long-term support and system performance are mixed but still lean positive. Reviewers often say the company helped with warranty replacements and ongoing questions, while complaints focus on systems going offline, monitoring problems, and difficulty getting post-install service.Solar.com's composite of published customer feedback, not a customer quote

Ongoing help after install. Some customers say the company remained helpful years later when they had questions or needed warranty-related assistance. Others report that replacement parts were handled at no cost under warranty. Representative review excerpt: "Bought solar from them years ago and they are really helpful anytime I have a question or concern."

Warranty replacements and support. Several reviewers describe successful warranty service and say the company extended panel coverage or replaced inverters without added cost. These comments suggest at least some post-install support was handled well. Representative review excerpt: "They did an excellent job and extended our warranty on the panels 10 years."

System outages and service gaps. Complaints mention systems going down for extended periods, monitoring problems, and unanswered requests for warranty help. In those cases, reviewers describe long waits before getting a resolution, if any. Representative review excerpt: "The system has now been down for over three months, resulting in more than $8,000 in lost energy production."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.