Valley Solar Reviews

Reviewers most often describe the sales process as informative, courteous, and helpful, with several saying the team explained the proposal clearly and answered questions. A small number of complaints point to serious dissatisfaction with contract expectations and the way the deal was represented, so the category reads positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Helpful, informative sales process. Many reviewers say the sales side was clear and supportive, with reps described as knowledgeable and willing to explain the system in detail. Representative review excerpt: "My experience Has been great, the sales person which was Adela was very kind and very helpful and gave us a lot of information about our solar panels."

Concerns about contract expectations. A few reviewers report feeling misled or strongly dissatisfied with how the agreement was presented or handled after signing. Representative review excerpt: "PLEASE DO NOT ENTER INTO A CONTRACT WITH THESE PEOPLE."

Feedback on pricing and financing is mixed. Some reviewers describe fair pricing, help with rebates, and savings that matched expectations, while others report confusion or dissatisfaction around refunds, added costs, and how incentives or payment terms were handled.Solar.com's composite of published customer feedback, not a customer quote

Positive price and savings experiences. Some reviewers say the pricing felt reasonable and that the company helped them understand expected savings or secure a rebate. Representative review excerpt: "I am very pleased with my solar system, Jose went above and beyond to help us with the price."

Refunds and extra charges were disputed. Other reviewers report surprise costs, refund confusion, or concern that financing and repair-related charges were not explained clearly. Representative review excerpt: "The only reason why I gave them 1 ⭐️ Is because we were told we would receive a refund check that we would be able to spend as we like..."

Reviewers frequently praise the team for being responsive, knowledgeable, and willing to keep customers updated during the project. At the same time, a meaningful set of complaints says follow-up could be slow, callbacks were missed, or post-install issues were not coordinated well.Solar.com's composite of published customer feedback, not a customer quote

Responsive updates during the project. Many reviewers say they were kept informed through the installation process and felt their concerns were heard. Representative review excerpt: "I really appreciated how they kept me updated every step of the way during the solar panel installation."

Missed follow-up after issues. Some reviewers report repeated attempts to get a response or a technician back out, but say the follow-up did not happen promptly. Representative review excerpt: "He has called multiple times trying to get someone to come back and fix the issue, but no one has come out."

Timeline feedback trends positive, with several reviewers saying the work moved quickly and the installation was completed on schedule. Still, a smaller set of complaints describes delays tied to permits, scheduling, or later repair work, which keeps this category in mixed territory.Solar.com's composite of published customer feedback, not a customer quote

Fast, on-time installations. Reviewers often say the installation happened quickly and that the process stayed on schedule. Representative review excerpt: "They made my solar installation easy and quick."

Delays after system issues. A few reviewers describe waiting a long time for replacement or follow-up work after a system problem surfaced. Representative review excerpt: "However, as of today, June 17, 2026, I've been waiting for almost two months for them to replace my non-functioning inverter, and they've been nothing but lies."

Most reviewers describe the crews as professional, efficient, and careful with the installation itself. Complaints are uncommon, but there are isolated comments about driving or invoicing concerns that keep the section from reading as entirely one-sided.Solar.com's composite of published customer feedback, not a customer quote

Clean, well-done installation work. Reviewers frequently say the crew did a clean job and left the system or roof installation looking well executed. Representative review excerpt: "Great sales rep and a clean good job they did on my house."

Isolated site-care complaint. One reviewer raised a concern unrelated to the solar hardware itself, reflecting an isolated workmanship or site-care complaint rather than a common theme. Representative review excerpt: "Trash drivers dont use there mirrors need better drivers"

Post-install feedback is mostly positive, with many reviewers saying the system is producing as expected, savings are showing up, and the product is working well after activation. A smaller number of complaints focus on repair responsiveness, unresolved system problems, or costs tied to service visits.Solar.com's composite of published customer feedback, not a customer quote

Positive performance after activation. Several reviewers say the system or related equipment has worked well and produced the expected results, including lower bills or improved water quality. Representative review excerpt: "The installation was quick and clean, and I’m already seeing savings on my electricity bill."

Repair responsiveness concerns. Some reviewers report unresolved issues after installation and say getting support for repairs or follow-up service was difficult. Representative review excerpt: "NO ONE COMMITS TO REPAIRING ANYTHING, AND IF THEY COME OUT, THERE IS ALSO A COST."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.