Sales & proposal integrity
Sales Integrity7.6/10
Reviewers mostly describe clear proposals, straightforward explanations, and smooth starts to the job. A smaller set of reviews reports gaps in follow-through, including quotes or callbacks that did not come through as expected.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Many reviewers say the sales process was easy to understand, with expectations laid out clearly before work began. Representative review excerpt: "Everything was clearly explained, the installation was smooth and on schedule, and communication throughout the process was outstanding."
Responsive quote-to-schedule flow. Several reviewers describe a quick handoff from quote to scheduling, with projects moving forward without much friction. Representative review excerpt: "They came to give us a quote and we were able to schedule the install within a week of asking them to move forward with the project."
Missed follow-through. Some reviewers report issues where a quote, callback, or promised next step did not materialize, creating frustration around basic proposal follow-through. Representative review excerpt: "They sent inspector came to my house for quote and never return or send quotations, I called back 3 times within 1 months and every time they said will call..."
Price & financing transparency
Price Transparency7.1/10
Most reviewers describe billing and pricing as fair, reasonable, or matching the quoted amount. A smaller number report concerns about service-call pricing, payment timing, or other cost-related expectations.Solar.com's composite of published customer feedback, not a customer quote
Fair billing. Reviewers commonly describe the billing as reasonable and say the final charge matched what they expected. Representative review excerpt: "They are also very reasonable and fair with the billing."
Quoted pricing held. Some customers say the company charged exactly what was quoted and kept pricing straightforward through the job. Representative review excerpt: "The company was very communicative, arrived on time, repaired another vendors system, and charged exactly what was quoted."
Cost concerns on service work. A few reviewers report feeling that a service call or other charged work was not priced the way they expected, which left them comparing value after the fact. Representative review excerpt: "I gave up and called another solar company who came out, did a full inspection of my entire system for the same cost Vasco charged for a service call."
Communication & coordination
Communication7.4/10
Reviewers frequently describe fast replies, clear explanations, and good coordination through scheduling and installation. Complaints are less common, but some reviews mention missed callbacks, delays in communication, or no-shows.Solar.com's composite of published customer feedback, not a customer quote
Quick replies. Many reviewers say emails and calls were answered quickly and that scheduling moved forward without much delay. Representative review excerpt: "He promptly responded to my emails and scheduled us within the week."
Clear process updates. Several reviewers report that the team explained the project well and kept communication strong throughout the work. Representative review excerpt: "Everything was clearly explained, the installation was smooth and on schedule, and communication throughout the process was outstanding."
Missed contact or no-show concerns. A smaller set of reviews describes difficulty getting a response or says someone failed to show up or follow through on a promised visit. Representative review excerpt: "Rude , demanding and not have minimum courtesy to call and say why didn’t show up."
Timeline reliability
Timeline Reliability8.0/10
Reviews are largely positive on timing, with many customers saying installs happened on schedule or within a short window. The main complaints are about late arrivals or missed timing windows rather than broad project delays.Solar.com's composite of published customer feedback, not a customer quote
On-time installs. Reviewers often say the crew arrived on time and completed the work within the expected window. Representative review excerpt: "The installers were right on time."
Fast scheduling. Some customers report getting on the schedule quickly after approving the project, sometimes within a week. Representative review excerpt: "They came to give us a quote and we were able to schedule the install within a week of asking them to move forward with the project."
Late arrival watch-out. A small number of reviews mention late arrivals or timing that slipped beyond the window that had been given. Representative review excerpt: "The second time they were later than the time window I had been given so I called and was told the owner was coming so I felt ok leaving the..."
Workmanship & site care
Workmanship8.7/10
This is one of the strongest categories in the review set. Reviewers frequently praise professional crews, careful work, and solid cleanup or site protection, while only a few mention damage, repeated repairs, or service follow-up concerns.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Reviewers commonly describe the installers as knowledgeable, friendly, and professional during the job. Representative review excerpt: "The team were very professional, friendly, knowledgeable, and explained everything to me on the installation and how to work my system."
Careful installation and cleanup. Some customers highlight thoughtful site protection and efficient removal or reinstallation work while other projects were happening. Representative review excerpt: "They installed the original pool solar system and were able to quickly remove and reinstall it while I got my roof done."
Repair and follow-up issues. A small number of reviews describe repeat service needs or unresolved repair concerns after earlier work. Representative review excerpt: "I have made service appointments with them to repair leaking panels multiple times in the past and they are no-shows with no calls."
Long-term support & performance
Long-Term Support8.5/10
Post-install reviews are mostly positive, with customers describing helpful follow-up, monitoring support, and willingness to troubleshoot after the initial job. A smaller set of reviews reports ongoing performance problems or frustration getting issues resolved.Solar.com's composite of published customer feedback, not a customer quote
Helpful post-install support. Reviewers say the team responded to monitoring questions and was willing to come back and check system performance after the install. Representative review excerpt: "In addition, today i called them about my Solar Edge monitoring not working, unrelated to the prior work, and Bryce offered to come over right away and check it out."
Troubleshooting after the job. Some customers report that the company spent time repairing issues and making sure the system was functioning properly. Representative review excerpt: "He was able to repair multiple issues on our solar panels and also inspected & adjusted the hardware on the rest of the system to ensure it was functioning properly..."
Ongoing performance concerns. A few reviews mention systems that kept having problems or support that did not resolve the issue as expected. Representative review excerpt: "The problem was that less than a month later my panels and the converter stopped responding again I had a problem with the system again."
How this is built: category scores and summaries weigh the company's full published rating record (318 Google reviews averaging 4.9 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.