Velocity Solar Power Reviews

Reviewers generally describe the sales process as clear, honest, and helpful, with several saying the team explained options well and made solar feel understandable. The main concern is that one reviewer felt an equipment change was not communicated clearly enough during the sales conversation.Solar.com's composite of published customer feedback, not a customer quote

Clear, low-pressure guidance. Reviewers frequently say the sales team explained proposals well, answered questions, and helped them make sense of the options before signing. Several describe the experience as transparent and straightforward. Representative review excerpt: "If you're on the fence about purchasing solar, I would highly recommend Velocity for an honest, transparent assessment on whether solar makes sense for you."

Helpful proposal walkthroughs. Customers also report that the team clarified bids and expectations in a way that made the decision easier. That pattern suggests the proposal stage is usually well handled. Representative review excerpt: "They helped us make sense of all the bids, as a lot of them were just bait and switches either selling inferior systems or most commonly giving us quotes for..."

One communication gap in the pitch. A smaller number of comments point to confusion about an upgrade or equipment change being introduced later than expected, which created frustration for that reviewer.

Feedback on pricing and financing is strongly positive, with reviewers saying costs were explained clearly and financing options were easy to understand. Mentions of rebate timing and savings are present, but there are no recurring complaints about surprise charges or deposit issues in the review set.Solar.com's composite of published customer feedback, not a customer quote

Upfront cost explanations. Reviewers say the company clearly explained what the project would cost and helped set expectations around pricing early in the process. Representative review excerpt: "Ron Riisager came out that afternoon, confirmed the need to replace the system and told me what it would cost."

Financing felt easy to follow. Customers also describe financing as simple to understand, including zero-down options that were presented in a clear way. Representative review excerpt: "They made my options easy to understand and financing a zero down system was child's play."

Rebate and savings timing. Some reviewers mention already seeing savings or looking forward to rebate timing, which suggests the financial side was explained in practical terms. Representative review excerpt: "Happy to be saving money already and I can't wait to get my rebate."

Most reviewers describe strong communication throughout the project, including regular updates, clear expectations, and helpful handoffs between phases. The review set includes one complaint about a post-sale issue being communicated too late, but that appears isolated relative to the volume of praise.Solar.com's composite of published customer feedback, not a customer quote

Kept customers informed. Reviewers say the team stayed in touch throughout the process and made sure they knew what to expect at each step. Representative review excerpt: "He was focused on doing what was right for the customer, kept me informed throughout every step of the process, and made sure I always knew what to expect."

Responsive support. Customers also mention that questions were answered in detail, including follow-up help after installation when they needed monitoring assistance. Representative review excerpt: "Later I called for help to see if I cud get monitoring on my system n Joe explained in detail."

Isolated post-sale frustration. One reviewer reported a breakdown in communication around a repair or upgrade issue, which led to frustration after the sale.

Timeline feedback is mostly favorable, with reviewers reporting quick inspections, smooth coordination, and fast activation in several projects. There is one unresolved-sounding complaint in the set, but the overall pattern points to reliable scheduling and permitting execution.Solar.com's composite of published customer feedback, not a customer quote

Fast inspections and approvals. Several reviewers say installations moved through inspection quickly and passed required checks without major delay. Representative review excerpt: "Both the building inspector and the utility inspector told us that the installation was some of the highest quality work they had inspected and everything passed the inspection process quickly."

Quick install-to-production turnaround. Some customers describe a rapid installation timeline, including systems producing electricity the same day the crew arrived. Representative review excerpt: "On Thursday morning the installers arrived at 7:30, and had the new system producing electricity by 11:00 AM."

One timeline concern. A single reviewer indicated that they intended to return with more details about what happened during the installation process, suggesting a less smooth experience in that case. Representative review excerpt: "I will be back to give the full picture of what transpired with my solar installation."

Workmanship is one of the strongest areas in the review set. Reviewers consistently describe professional crews, careful installs, and clean job sites, with no material pattern of damage or cleanup complaints.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Customers frequently describe the installation crews as friendly, professional, and focused on doing the job well. Representative review excerpt: "The installation crew that arrived to our house was very friendly and professional and not only did an exceptional job installing the solar equipment, but made sure we were satisfied..."

Clean and orderly work. Reviewers also mention quiet, orderly on-site behavior and say the crew worked efficiently without unnecessary mess or disruption. Representative review excerpt: "did their thing all very nice gentleman quietly worked no arguing or bullcrap I appreciate that a lot."

Thorough finish and handoff. After installation, some customers note that the team walked them through the app and made sure everything looked good before wrapping up. Representative review excerpt: "After the install they walked me through the app and showed me how everything worked."

Post-install feedback is very positive overall, with reviewers reporting strong system performance, helpful follow-up support, and quick responses when service was needed. There is one negative service-related comment in the set, but the dominant pattern is satisfied long-term ownership.Solar.com's composite of published customer feedback, not a customer quote

Strong ongoing performance. Reviewers say their systems continued to perform well over time, including favorable comments after years of use. Representative review excerpt: "After 2 years of use I am very happy with the solar panels and a 16kw battery."

Helpful monitoring and support. Customers also report getting useful explanations after installation when they needed help with monitoring or system questions. Representative review excerpt: "Later I called for help to see if I cud get monitoring on my system n Joe explained in detail."

Responsive service in urgent cases. One reviewer said the team responded quickly to an urgent solar issue, which suggests service follow-up can be prompt when problems come up. Representative review excerpt: "Had an urgent issue with my pool solar and they were here in about an hour."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.