Sales & proposal integrity
Sales Integrity7.3/10
Reviewers describe the sales experience as straightforward and helpful, with several saying questions were answered clearly and expectations were set well. There are no reported complaints in the evidence set for this category, so the feedback reads strongly positive overall.Solar.com's composite of published customer feedback, not a customer quote
Helpful, clear conversations. Reviewers say the team was helpful in explaining options and responding to questions, which made the proposal process feel easier to follow. Representative review excerpt: "Knew how to help with any question."
Honest sales approach. Some reviewers specifically describe the company as honest and easy to work with during the sales process. Representative review excerpt: "They we're so helpful and honest."
Price & financing transparency
Price Transparency7.0/10
Reviewers most often describe pricing as fair and transparent, with positive comments about reasonable costs and no surprise issues in the evidence provided. The category is positive overall and does not show a complaint pattern in the review set used here.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing feedback. Reviewers say the pricing felt reasonable and more than fair for the service received. Representative review excerpt: "Very good service above and beyond, Timely very neat and price more than fair."
Value matched the work. Some reviewers connect the cost discussion with high-quality work, suggesting the final price felt justified by the service outcome. Representative review excerpt: "Resonable prices & high quality work."
Communication & coordination
Communication7.2/10
Most reviewers describe responsive communication, clear handoffs, and a team that follows through on appointments and questions. A small number of complaints mention missed callbacks, so this area is positive but not perfectly consistent.Solar.com's composite of published customer feedback, not a customer quote
Responsive and thorough. Reviewers say staff were thorough during inspections and answered questions clearly, which helped the coordination feel organized. Representative review excerpt: "From the moment he arrived he was very thorough in inspecting our unit and answered every question I had."
Callback issues appear in a few reviews. A small set of reviewers report difficulty getting return calls or follow-up, indicating communication was inconsistent in some cases. Representative review excerpt: "I called and left a message and they never returned my call."
Long-term relationship building. Several reviewers describe using the company repeatedly over time and expecting future business, which suggests dependable coordination for many customers. Representative review excerpt: "For over 10 years the day I call they show up and fix it ."
Timeline reliability
Timeline Reliability7.1/10
Reviewers generally describe the company as punctual and dependable about scheduling and arrival times. The evidence set shows no significant complaint pattern here, so timeline reliability reads as a clear strength overall.Solar.com's composite of published customer feedback, not a customer quote
On-time arrivals. Reviewers say appointments were kept as promised and that the team showed up when expected. Representative review excerpt: "Answered my phone call quickly, scheduled an appointment and showed up when promised."
Clear process expectations. Some reviewers note that the company explained when and how the work would happen, which reduced uncertainty around the schedule. Representative review excerpt: "They made sure I understood the process, and when and how they would do things."
Workmanship & site care
Workmanship7.8/10
Reviewers consistently praise the installation quality, professionalism, and attention to detail. The feedback in this category is strongly positive, with no material complaint pattern appearing in the evidence provided.Solar.com's composite of published customer feedback, not a customer quote
Meticulous installation work. Reviewers describe installations as professional, careful, and done with attention to detail. Representative review excerpt: "My new AC installation was done very professionally and meticulously."
Professional crew. Several reviews highlight a fast, responsive, and professional team on site. Representative review excerpt: "Bobby and his team were fast, responsive and extremely professional."
Long-term support & performance
Long-Term Support7.2/10
Reviewers generally report that the company stays involved after installation, including service repairs, troubleshooting, and ongoing support. The evidence is positive overall and does not show a notable complaint pattern in this area.Solar.com's composite of published customer feedback, not a customer quote
Responsive service after install. Reviewers say the team stays on top of service repairs and continues helping after the system is installed. Representative review excerpt: "They are on top of our service repairs."
Troubleshooting focus. Some reviewers note that technicians focused on diagnosing the underlying issue rather than quickly replacing parts. Representative review excerpt: "I’m glad my service man was a trouble shooter and not a parts replacer."
How this is built: category scores and summaries weigh the company's full published rating record (138 Google reviews averaging 4.9 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.