Sales & proposal integrity
Sales Integrity7.4/10
Reviewers mostly describe clear, honest proposal conversations and say the team took time to explain scope and expectations. One review raises a concern about a callback experience, but complaint evidence is rare in this category overall.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Reviewers frequently say the team explained the project clearly and honestly, which helped set expectations before work began. Representative review excerpt: "Not only did Josh and his team complete the job with incredible attention to detail, but they also took the time to explain everything clearly and honestly."
Helpful proposal guidance. Several reviewers describe the proposal process as thoughtful and informative, including support for more complex electrical or solar-related projects. Representative review excerpt: "A friend was replacing her electrical panel and was uncomfortable with the lack of information she was getting from her electrician so we asked her to contact Josh."
Rare concern. There is one negative review in the corpus that comments on a callback interaction, but it is isolated relative to the broader praise in this category. Representative review excerpt: "Current company below 👇 Yeah don't know about their service or company but the guy who returning the call was really good lad."
Price & financing transparency
Price Transparency7.2/10
Reviewers generally say pricing, deposits, and financing were explained clearly, with no surprise costs noted in the corpus. The feedback here is strongly positive and does not show a recurring complaint pattern.Solar.com's composite of published customer feedback, not a customer quote
No surprise costs. Reviewers say they were walked through the project cost and did not encounter hidden surprises or extra charges. Representative review excerpt: "He was so kind and professional and walked me through everything and there was no hidden surprises or costs."
Financing support. Some reviewers describe help arranging financing and handling related project paperwork, including permitting coordination. Representative review excerpt: "Josh assisted me with financing through Wheelhouse CU (they were excellent too), all the permitting, and did the work efficiently."
Communication & coordination
Communication8.0/10
Reviewers consistently report responsive communication and good coordination across the project. Feedback highlights follow-through, timely updates, and a team that stayed organized through handoffs and installation steps.Solar.com's composite of published customer feedback, not a customer quote
Responsive follow-through. Reviewers say the team communicated well throughout the process and followed through on what was discussed. Representative review excerpt: "Josh was amazing through the whole process, communicated well and followed through on everything we discussed."
Organized coordination. Several reviews mention efficient communication and smooth coordination, including on-time arrivals and clean work habits. Representative review excerpt: "He and his team communicated efficiently, always showed up on time and did not leave any mess."
Timeline reliability
Timeline Reliability7.8/10
Reviewers generally describe the schedule as dependable, including jobs completed on time and in line with expectations. The corpus does not show a meaningful complaint pattern around delays, no-shows, or permitting hold-ups.Solar.com's composite of published customer feedback, not a customer quote
On-schedule completion. Reviewers say projects were completed on schedule, even when timing was tight or work had to be coordinated with roofing. Representative review excerpt: "Despite a very tight timeline, they delivered exactly as promised—on time and on budget."
Prompt arrivals. Multiple reviews mention that the team showed up when promised and kept the work moving without unnecessary delays. Representative review excerpt: "Josh and his team were always prompt, showing up when they said they would and keeping everything on schedule without cutting corners."
Workmanship & site care
Workmanship8.6/10
Reviewers give this category the strongest praise, describing high-quality installation work and careful treatment of the site. Feedback repeatedly mentions professionalism, attention to detail, and cleanup after the job.Solar.com's composite of published customer feedback, not a customer quote
Exceptional install quality. Reviewers describe the installation quality as exceptional and say the finished work met a high standard from start to finish. Representative review excerpt: "Josh Oraha and his team installed our solar panels along with two Tesla batteries, and the quality of work was exceptional from start to finish."
Clean and professional crews. Several reviews note that the team was professional, arrived on time, and left the site clean. Representative review excerpt: "He and his team communicated efficiently, always showed up on time and did not leave any mess."
Long-term support & performance
Long-Term Support7.7/10
Reviewers generally report solid post-install experience, including help with system questions, upgrades, and follow-up support. There is one complaint in the corpus about service after the system was already in operation, so this category is positive but not flawless.Solar.com's composite of published customer feedback, not a customer quote
Helpful after install. Reviewers say they continued to have a good experience after installation and would use the team again for future upgrades or battery work. Representative review excerpt: "Josh did a great job on my system and I would definitely use him again to make upgrades to my system or install batteries."
Fast service response. Some reviewers report prompt follow-up when a system issue came up after installation. Representative review excerpt: "The other day, when someone else did something that brought the system down, I texted, and Josh was over fixing it within hours."
Isolated service concern. There is one negative review about post-install service responsiveness, but it appears isolated within an otherwise positive set of reviews. Representative review excerpt: "We had a great experience working with Josh and the team at Wave Electric."
How this is built: category scores and summaries weigh the company's full published rating record (92 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.