Wicks Solar Reviews

Reviewers generally describe the sales process as straightforward and easy to work with, with several noting clear explanations and helpful in-home guidance. Complaints are rare in this category, and the overall pattern leans positive on proposal clarity and setting expectations.Solar.com's composite of published customer feedback, not a customer quote

Clear, helpful sales support. Reviewers say the sales process felt easy to work through and that the team was helpful in explaining next steps and project details. Representative review excerpt: "They were easy to work with during the sales and installation process, and their team did a nice job."

Responsive initial visits. Some reviewers report prompt follow-up and quick site visits early in the process, which helped them feel informed before the work began. Representative review excerpt: "He came out to our house within a day of calling to look at my roof."

Feedback on pricing and financing is mixed-to-positive.Solar.com's composite of published customer feedback, not a customer quote

Pricing often described as reasonable. Reviewers describe a recurring pattern in this area. Representative review excerpt: "The price was reasonable and the installation was professional, clean and collaborative."

Estimates sometimes matched the final bill. Reviewers also report that the estimate was honored without a lot of extra charges, which supports a sense of price transparency when projects stayed on track. Representative review excerpt: "On both occasions they were very professional and did what their estimate said without adding a bunch of extra charges."

Billing and refund concerns appear in a few reviews. A smaller set of reviewers describe billing problems, surprise charges, or deposit refund issues, so this category is not uniformly positive. Representative review excerpt: "The did refund my deposit at least."

Reviewers commonly describe good day-to-day communication once the project was underway, especially when a named project manager kept them updated. At the same time, some reviews point to delays in follow-up, scheduling handoffs, and billing-related communication issues.Solar.com's composite of published customer feedback, not a customer quote

Project managers kept customers informed. Many reviewers say project managers were attentive and kept them updated on scheduling and completion milestones. Representative review excerpt: "Janet De La Sancha was our Project Manager and she kept us informed on scheduling and completion of our roof replacement."

Smooth coordination during installation. Some reviewers describe the team as easy to work with across sales and installation, with the process feeling organized overall. Representative review excerpt: "They were easy to work with during the sales and installation process, and their team did a nice job."

A few reviews mention communication gaps. Other reviewers report slow callbacks, incomplete follow-up, or frustration with scheduling and billing communication. Representative review excerpt: "Signed the estimate and called several days after, was told scheduling will get back to me soon."

Timeline feedback is positive in many cases, with some reviewers saying work finished on time or even ahead of schedule. Still, enough complaints mention delays, scheduling back-and-forth, or trouble getting firm timing that this category reads as somewhat mixed.Solar.com's composite of published customer feedback, not a customer quote

Some projects finished on time or ahead. Reviewers sometimes say the crew completed the job on time or ahead of schedule, which suggests solid execution when the project stayed on plan. Representative review excerpt: "I cannot express enough positive things about how the crew worked diligently to complete the job properly and on time."

Crew coordination can be efficient. Other reviewers describe the team as hustling and able to manage complex scheduling pieces during the job. Representative review excerpt: "Wicks Roofing was a pleasant, "get it done right", hustling crew..From John Miles who set the project up to the installation crew..start to finish."

Delays and scheduling frustration show up in complaints. A smaller but meaningful set of reviews mentions slow scheduling, missed timing, or extended back-and-forth before work moved forward. Representative review excerpt: "2 weeks later and a few more very polite calls finally connected me to scheduler."

Workmanship is one of the strongest themes in the review set. Reviewers frequently describe careful crews, clean job sites, and professional installation quality, with only a few complaints about site damage or repair issues.Solar.com's composite of published customer feedback, not a customer quote

Clean and professional job sites. Reviewers often say the crew left the site clean and handled the work with care and professionalism. Representative review excerpt: "The crew was kind and left the job site clean and cared for."

Careful handling of equipment and complex installs. Some reviewers specifically note careful removal and re-installation of solar equipment, along with precise work on more complex projects. Representative review excerpt: "We have solar panels that had to be removed for the roof replacement to occur and the solar technicians were careful to protect our solar panels during removal and re-installation..."

A few reviews report site damage or repair concerns. A small number of reviewers describe damage on-site or concerns about follow-up repairs, so the workmanship record is strong but not flawless. Representative review excerpt: "One of their guys hit my excavator with a forklift after he had already hit someone else's piece of equipment on the job site and damaged it."

Post-install support is rated positively in most of the available reviews. Reviewers describe responsive repair help, proactive check-ins, and ongoing maintenance support, with very few complaints about warranty or service follow-through.Solar.com's composite of published customer feedback, not a customer quote

Responsive repair follow-up. Some reviewers say the company addressed issues after installation and encouraged them to reach back out if the repair did not solve the problem. Representative review excerpt: "Fixed a hole and told me to call back if repair didn't fix the problem."

Support for monitoring and equipment issues. Reviewers also mention help with inverter problems, monitoring setup, and other post-install system support. Representative review excerpt: "This week, Victor Romero from their solar division called me out of the blue and said that one of our solar panel inverters was out and could he come over..."

Ongoing service gets positive mention. A number of reviews describe continued help with solar maintenance and roof-related service over time. Representative review excerpt: "Wicks has done a great job over the past years with our solar install, roof repairs, and solar maintenance."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.