Sales & proposal integrity
Sales Integrity6.7/10
Reviewers most often describe the sales and proposal process as clear, straightforward, and fair. A smaller set of complaints mentions missing quotes or post-job pricing changes, so the pattern is positive overall but not fully consistent.Solar.com's composite of published customer feedback, not a customer quote
Clear, straightforward proposals. Reviewers frequently say the team explained options well and delivered quotes that felt fair and easy to understand. Representative review excerpt: "Polite, professional, and thoroughly explained the options for one of the projects that was not as easy as we had hoped."
Fair pricing on quoted work. Some customers specifically describe the pricing as honest and reasonable for the scope of work. Representative review excerpt: "Joel gave me a very fair quote to move my breaker panel."
Occasional proposal gaps or changes. A few reviewers report missing estimates for requested add-ons or unexpected charges after work was underway. Representative review excerpt: "They were supposed to give me a price on adding charging in my garage and never did."
Price & financing transparency
Price Transparency6.5/10
Feedback on pricing is split between customers who felt the work was fairly priced and a smaller set who reported unexpected charges or fees. The overall pattern is mixed-to-positive, with concerns centered on surprise costs rather than broad dissatisfaction.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing on many jobs. Several reviewers describe the final price as fair for the work completed. Representative review excerpt: "Excellent work at a fair price."
Cost concerns on some visits. A few reviewers say charges felt higher than expected, including fees tied to service calls or job-related add-ons. Representative review excerpt: "Nice people but charged me $250 for coming out and finding a hidden GFI outlet that needed to be reset."
Unexpected-cost complaints. There are also reports that pricing changed after the initial quote, which affected how transparent the process felt to some customers. Representative review excerpt: "Overall however it seems that Joel focuses on the short term by upcharging customers with unexpected costs, not understanding the value of communicating well and keeping customers satisfied for years..."
Communication & coordination
Communication7.8/10
Reviewers most often describe strong responsiveness and good day-to-day coordination. A small number of complaints mention missed expectations around scheduling or follow-through, but those comments are rare relative to the positive feedback.Solar.com's composite of published customer feedback, not a customer quote
Responsive to issues. Many reviewers say the team responded quickly when new issues came up and kept the work moving. Representative review excerpt: "We discovered another issue and woodland electric responded immediately."
Helpful status updates. Customers also describe clear communication about next steps, temporary fixes, and follow-up timing. Representative review excerpt: "He ordered a replacement and promised to keep in touch about its arrival which should be prompt and offered a temporary fix in the meantime."
Some communication misses. A few reviewers report problems such as delayed callbacks or confusion around service expectations. Representative review excerpt: "Called at the end of the 1 hour scheduled window and was told they would contact the person that was supposed to show up and get back to me."
Timeline reliability
Timeline Reliability7.2/10
Most timeline-related reviews say the company stayed on schedule, coordinated the needed steps, and kept projects moving toward completion. There is one notable complaint about a missed arrival window, but the broader pattern is favorable.Solar.com's composite of published customer feedback, not a customer quote
Generally on schedule. Reviewers often say technicians arrived as scheduled and completed the work within the expected timeline. Representative review excerpt: "Next technicians came as scheduled and did a great job running wire and conduit to garage from outdoor breaker boxes."
Handled coordination steps. Customers also report help with utility coordination, inspections, and permit-related follow-through. Representative review excerpt: "Did all necessary coordination with PGE and got our ag well power restored."
Occasional missed window. One reviewer describes a delayed arrival and uncertainty about whether the scheduled visit would happen as planned. Representative review excerpt: "Called at the end of the 1 hour scheduled window and was told they would contact the person that was supposed to show up and get back to me."
Workmanship & site care
Workmanship8.7/10
Workmanship is a clear strength in the review corpus. Customers consistently describe professional crews, careful installs, and solid cleanup, with no meaningful complaint pattern in the evidence reviewed.Solar.com's composite of published customer feedback, not a customer quote
Professional installation quality. Reviewers frequently praise the crew for doing careful, competent work on installations and repairs. Representative review excerpt: "Alex Brooks arrived on time and performed an excellent Tesla wall connector installation."
Courteous and organized crews. Customers also mention punctual, professional behavior and helpful office coordination around the job. Representative review excerpt: "Cassie in the office was super helpful with my scheduling and the crew was punctual, professional and courteous."
Problem-solving on site. Several reviews note that technicians diagnosed issues quickly and completed fixes effectively during the visit. Representative review excerpt: "He was very extremely competent , figured out the problem quickly and worked hard to complete it."
Long-term support & performance
Long-Term Support6.7/10
Post-install support is generally described positively, especially when technicians are able to diagnose and resolve issues promptly. Still, a small set of reviews points to unresolved breaker concerns or limited familiarity with certain battery systems, so this area reads as positive overall but mixed at the margins.Solar.com's composite of published customer feedback, not a customer quote
Quick issue resolution. Some reviewers say the team found the problem quickly and fixed system issues on the spot. Representative review excerpt: "Woodland Electric did a great job at identifying the problem with our EV charger and was able to fix it on the spot."
Helpful follow-through on repairs. Other customers report that the service visit identified the cause of the problem and clarified when outside utility involvement was needed. Representative review excerpt: "He not only diagnosed the problem, he knew that it would require PG&E for repairs."
Some unresolved or limited-support cases. A few reviewers describe lingering breaker issues or a service visit that did not fully resolve a battery-system problem. Representative review excerpt: "Good, hopefully they finally figured out what's going on with our breakers"
How this is built: category scores and summaries weigh the company's full published rating record (220 Google reviews averaging 4.9 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.